NBC Nightly News (Trump Dump) FCC

Emma Best filed this request with the Federal Communications Commission of the United States of America.
Status
Completed

Communications

From: Michael Best

To Whom It May Concern:

This is a request under the Freedom of Information Act. I hereby request the following records:

Complaints relating to NBC, NBC News, NBC Nightly News and CNN for all available dates as of when this request is processed.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

Michael Best

From: Stephanie Kost

Dear Mr. Best:

Thank you for contacting the Federal Communications Commission. I do not believe we received the email below in which you seek, "complaints relating to NBC, NBC News, NBC Nightly News and CNN for all available dates as of when this request is processed."

We will submit your FOIA request to the appropriate office and if they have questions, we will contact you for additional information.

Sincerely,

Stephanie Kost
FCC FOIA Public Liaison
Federal Communications Commission
Office of Managing Director
Performance Evaluation and Records Management
445 12th St., Washington, DC 20554
Telephone number: 202-418-1379

From: foia@regulations.gov

This message is to confirm your request submission to the FOIAonline application: View Request. Request information is as follows: (https://foiaonline.regulations.gov:443/foia/action/public/view/request?objectId=090004d2810f1f9a)
* Tracking Number: FCC-2017-000265
* Requester Name: Michael Best
* Date Submitted: 01/11/2017
* Request Status: Submitted
* Description: This is a request under the Freedom of Information Act. I hereby request the following records: Complaints relating to NBC, NBC News, NBC Nightly News and CNN for all available dates as of when this request is processed. The requested documents will be made available to the general public, and this request is not being made for commercial purposes. In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not. Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

From: Mike Hennigan

Dear Mr. Best, this email is in reference to your recent FOIA request you filed with the Federal Communications Commission regarding all consumer complaints relating to "NBC, NBC News, NBC Nightly News and CNN" from 01/01/2013 to present date. Please give me a call on 202 418 2869 so we may discuss clarifying the scope of your request. Please note that if I do not hear back from you by February 1, 2017, I will assume that you are not interested in proceeding with your request and we will consider your request withdrawn for FOIA control number 2017-265. You may file a new request at any time.

Sincerely,

Mike Hennigan
Consumer Policy Division
Consumer & Governmental Affairs Bureau
202-418-2869

From: Michael Best

I do not speak by phone, email will have to suffice. I imagine that the difficulty may enter into the network-wide issue, which I understand may be problematic. I'm more than happy to work on a way to limit the scope so as to reduce the burden on your office while still getting me the materials I'm interested in. Please clarify if that's the issue and if you have any suggestions on how to proceed. If it is but you don't have any immediate suggestions, I will try to describe the purpose behind my interest in the hopes that will clarify things or suggest a way to proceed.

From: Mike Hennigan

Thank you for your response. Please let me know which subject area/type of complaints you are seeking regarding the television networks mention in your request. Example, are you looking for service, indecency, billing or all complaints filed against the networks?

From: Michael Best

Thanks for getting back to me so quickly. I'm interested in content complaints, which I suppose would fall under indecency?

The purpose behind the request is to look at the impact that Donald Trump's railing against these subjects has had in terms of complaints. There's been a sharp rise of complaints on social media, but I don't feel that's entirely indicative. My theory is that looking at the complaints (but the content of them and the number of them) over time will provide some insight into how Donald Trump and his supporters have impacted the views people have of these subjects and whether or not it appears to have created a negative view bias resulting in increased general complaints.

Does that help? Let me know if and how I can clarify further. I realize this request is relatively imprecise and want to make it as easy as possible for you and your colleagues to process it.

Michael

From: Mike Hennigan

Thanks for your response Mr. Best. To confirm before we begin our search, you are requesting indecency complaints filed against NBC, NBC News, NBC Nightly News and CNN....correct?

Sincerely,

Mike Hennigan
Consumer Policy Division
Consumer & Governmental Affairs Bureau
202-418-2869

From: Mike Hennigan

Hello Mr. Best, what time periods do you want us to search for responsive complaints? All informal complaints records prior to January 1, 2013, have been purged pursuant to the Records Control Schedule. Please let me as soon as you can so we can begin the search process.

Sincerely,

Mike Hennigan
Consumer Policy Division
Consumer & Governmental Affairs Bureau
202-418-2869

From: Michael Best

Correct, and for all available dates. Thanks!

From: Mike Hennigan

Hello Mr. Best, due to the volume of complaints located related to your FOIA request, we are taking an additional 10 day extension to process your request. Our new due date to response to your request will be 02/24/2017. If you have any concerns or questions, please feel free to contact me via phone or email.

Sincerely,

Mike Hennigan
Consumer Policy Division
Consumer & Governmental Affairs Bureau
202-418-2869

From: Michael Best

That's fine, the request is certainly more inclusive than most. Thank you for letting me know about the delay.

From: Mike Hennigan

Dear Mr. Best, this email responds to your recent FOIA request received by the FCC. Attached is our letter responding to your request, along with approximately 2,075 documents that are responsive to your request. Therefore, we are closing the file for FOIA 2017-265.

Sincerely,

Mike Hennigan
Consumer Policy Division
Consumer & Governmental Affairs Bureau

From: Michael Best

Hi,

Thanks so much for your help with this request! I really appreciate it, especially given that it involved more documents than other, similar requests.

Sincerely,
Michael Best

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