Lounge car complaints (Amtrak)
| Tracking # |
14-FOI-00144 |
| Submitted | June 1, 2014 |
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Communications
From: Conor Skelding
To Whom It May Concern:
This is a request under the Freedom of Information Act. I hereby request the following records:
Complaints and commendations received by Amtrak about its Lounge Cars from 2012 through the date this request is processed.
I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.
In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.
Sincerely,
Conor Skelding
From: Campbell, Ryan A
Mr. Skelding,
Attached is an official acknowledgement letter to your June 1, 2014 FOIA request. Please read over the letter and if you have any questions regarding your request feel free to contact Sharron Hawkins via e-mail at Hawkins@amtrak.com<mailto:Hawkins@amtrak.com> or via phone at 202-906-3741.
Ryan Campbell
FOIA Assistant
From: MuckRock.com
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on June 1, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #14-FOI-00144.
Thank you for your help.
From: Hawkins, Sharron
Mr. Skelding,
There are over 400 records that have to be reviewed in response to your request. Due to the large number of records, we estimate providing you a response in approximately 8-10 weeks.
From: Conor Skelding
Thank you, Ms. Hawkins. I'll anticipate your response then.
Sincerely,
Conor Skelding
From: MuckRock.com
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on June 1, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #14-FOI-00144.
Thank you for your help.
From: MuckRock.com
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on June 1, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #14-FOI-00144.
Thank you for your help.
From: Hawkins, Sharron
Mr. Skelding you will receive a response to your request by December 5, 2014.
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From: MuckRock.com
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on June 1, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #14-FOI-00144.
Thank you for your help.
From: Hawkins, Sharron
Mr. Skelding,
We have to extend your response time to January 16, 2015.
Thank you.
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From: Conor Skelding
Dear Ms. Hawkins,
Do you have an updated response time? No rush, I understand that it's a big request. And it's not urgent.
Sincerely,
Conor Skelding
From: Hawkins, Sharron
Mr. Skelding,
In order to speed up the process we will provide an interim response by Wednesday.
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From: Hawkins, Sharron
Mr. Skelding,
My apology, I meant Thursday.
Thank you.
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From: Hawkins, Sharron
Please find attached an interim response to FOIA Request 14-FOI-00144.
From: Hawkins, Sharron
Mr. Skelding:
Due to the amount of records, we will not be able to send your final response via e-mail. However, we have copied the documents on to a CD and can send it to you by mail. Can you please confirm a mailing address.
Thank you.
Sharron Hawkins
Lead FOIA Specialist
National Railroad Passenger Corporation
FOIA Office - Law Department
60 Massachusetts Avenue, N.E.
Washington, D.C. 20002
Phone ATS 777-3741| 202.906.3741
Fax ATS 777-2004 | 202.906.2004
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From: Amtrak
A copy of documents responsive to the request.
From: Amtrak
A cover letter granting the request and outlining any exempted materials, if any.
From: Amtrak
A copy of documents responsive to the request.
From: Amtrak
A cover letter granting the request and outlining any exempted materials, if any.
From: Conor Skelding
Please mail to:
MuckRock
Dept MR11909
PO Box 55819
Boston, Massachusetts 02205-5819
Thank you,
From: Hawkins, Sharron
Thank you.
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From: Amtrak
09-30-22 Conor Skelding MuckRock News PO Box 55819, Boston, MAÂ 02205 Dear Mr. Skelding: Please see attached. Thank you, FOIA Officer
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Freedom of Information Act request, copied below, and originally submitted on June 1, 2014. You had previously indicated that it would be completed on Nov. 29, 2022. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #14-FOI-00144.
Thanks for your help, and let me know if further clarification is needed.
From: Amtrak
Hello, our records indicate that this information was provided to you in 2014. Our file is closed.
Rebecca Conner (she/her/hers)
Manager, Records and Information Management
Amtrak | 1 Massachusetts Ave NW | 620O | Washington DC 20001
Email: rebecca.conner@amtrak.com<mailto:rebecca.conner@amtrak.com> | office: 202.906.3215 | cell: 202.860.6507
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