Gender Affirming Treatment Complaints (Federal Trade Commission)

Sarika Ram filed this request with the Federal Trade Commission of the United States of America.
Tracking #




From: Sarika Ram

To Whom It May Concern:

Pursuant to the Freedom of Information Act, I hereby request the following records:

All complaints filed through the Federal Trade Commission:
1. Under the 'Health and Fitness' sub-category
2. Related to 'Medical Discount Plans, Cards, or Insurance'
3. Including any of the following words or phrases:
- 'trans'
- 'transgender'
- 'gender dysphoria'
- 'gender affirming care'
- 'gender affirming treatment'
- 'hormone therapy'
- 'hormone treatment'
- 'sex reassignment surgery'
- 'gender reassignment surgery'

Please provide materials on a rolling basis, as they become available.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

If you have any questions, please feel free to clarify via phone at 617-299-1832.

Thank you in advance for your anticipated cooperation in this matter.

I look forward to receiving your response to this request within 20 business days, as the statute requires.


Sarika Ram

From: Federal Trade Commission


Thank you for your submission. The FTC will review your request.
Best regards,

Federal Trade Commission

From: Federal Trade Commission

Ms. Ram,

This concerns your Freedom of Information Act (FOIA) request for access to consumer complaints that relate to health and fitness and include, among other terms, "transgender," "gender dysphoria," and "gender affirming case." Your request was received in our FOIA office on June 12, 2018 and assigned control number FOIA-2018-01030.

As of the date we received your request, in accordance with the FOIA and agency policy, we have searched for and identified records that respond to your request. We are now in the process of reviewing those records, and we will produce them as soon as possible.

Please be advised that while the FOIA requires an agency to make a determination within 20 days of receiving a request, see 5 U.S.C. ยง 552(a)(6)(A)(i), it does not require actual production of the records within that time period. See CREW v. FEC, 711 F.3d 180, 188 (D.C. Cir. 2013). The actual processing time will depend upon on the complexity of the request, such as the need to search for, locate, and manually review distinct and separate records.

If you consider this response an adverse determination, you may seek dispute resolution services from the FTC FOIA Public Liaison Richard Gold via telephone at 202-326-3355 or via e-mail at<>; or from the Office of Government Information Services via e-mail at<>, via fax at 202-741-5769, or via mail at Office of Government Information Services (OGIS), National Archives and Records Administration, 8601 Adelphi Road, College Park, MD 20740.

In the interim, if you have any questions regarding your request, please contact me.


Francis M. Conlon
Attorney, Office of General Counsel
Federal Trade Commission
(202) 326-2930<>

From: Federal Trade Commission

Ms. Ram:

You will find attached our final response and a copy of records responsive to your above-referenced FOIA request.


Francis M. Conlon
Attorney, Office of General Counsel
Federal Trade Commission
600 Pennsylvania Avenue, NW
Washington, D.C. 20580
(202) 326-2930<>