FTC Complaints for www.yelp.com

Mica Jay filed this request with the Federal Trade Commission of the United States of America.

It is a clone of this request.

Tracking # 2015-00343
Est. Completion None
Status
Fix Required

Communications

From: Mica Jay

To Whom It May Concern:

This is a request under the Freedom of Information Act. I hereby request the following records:

Copies of all complaints to the Federal Trade Commission regarding the following companies:

amazon.com

I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

Mica Jay

From: Mastropaolo, Jason

Mr. Jay,

For your FOIA request regarding Amazon.com, what is the timeframe of complaints you are interested in? Once I get that information, I can start the review stage of your request. Thank you in advance for your time and consideration on the matter.

Jason Mastropaolo
Government Information Specialist, Office of the General Counsel
Federal Trade Commission
600 Pennsylvania Avenue, N.W.
Washington, D.C. 20580
(202) 326-3202

From: Mica Jay

Mr Mastropalolo,
I would like to view any complaints between 2007 and 2014 if that is not too wide a time frame?
Many thanks
Mica Jay

From: Mastropaolo, Jason

I did a search for “amazon.com” in our database from 2007 through 2014 and it pulled over 15,000 complaints. Would it be possible to narrow down the timeframe some more? If not, it is going to take a while (several weeks) to go through all the comments in those complaints.

From: Mastropaolo, Jason

Mica,

I forgot to mention, I have attached a list of product codes for you to check out. If you are interested in anything in particular from the list, let me know to narrow down the search. Thanks.

From: Federal Trade Commission

An interim response, stating the request is being processed.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Dec. 17, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #2015-00343.

Thank you for your help.

From: Mastropaolo, Jason

You wished to withdraw this request on December 29, 2014.

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