FOIA outliers: queues, high volume procedures, FIFO exceptions + unusual circumstances (Department of Homeland Security)
Tracking # |
2019-HQFO-00833, 2019-HQAP-00371 2019-HQFO-00833 |
Multi Request | FOIA outliers: queues, high volume procedures, FIFO exceptions + unusual circumstances |
Submitted | June 4, 2019 |
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Communications
From: Emma North-Best
To Whom It May Concern:
Pursuant to the Freedom of Information Act, I hereby request the following records:
* Documents describing or generated as part of the establishment of any different processing queues for FOIA requests
* Documents describing the rules and procedures governing any different processing FOIA queues
* Documents, produced in the previous 15 years, containing reports or statistics describing the FOIA processing queues
* Documents describing procedures for the handling or coordination of requests from high volume FOIA requesters
* Documents describing procedures, rules and prerequisites for any exceptions to processing requests in a "first in, first out" process
* Documents describing procedures and rules for the processing of especially complex or delicate FOIA requests
* Documents describing procedures and rules for the processing of 'high visibility' FOIA requests, such as those which are likely to elicit reactions from the media or the public
* Documents describing procedures and rules for the processing of FOIA requests from members of Congress and federal government agencies
* Documents describing procedures and rules for the processing of FOIA requests from non-federal law enforcement agencies
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.
Sincerely,
Emma Best
From: Department of Homeland Security
Good Morning,
Attached is our acknowledgment of your DHS FOIA request. If you need to contact this office again concerning your request, please provide the DHS reference number. This will enable us to quickly retrieve the information you are seeking and reduce our response time. This office can be reached at 866-431-0486.
Regards,
DHS Privacy Office
Disclosure & FOIA Program
STOP 0655
Department of Homeland Security
245 Murray Drive, SW
Washington, DC 20528-0655
Telephone: 1-866-431-0486 or 202-343-1743
Fax: 202-343-4011
Visit our FOIA website (http://www.dhs.gov/foia)
From: Department of Homeland Security
Good Afternoon, Attached is our final response to your request. If you need to contact this office again concerning your request, please provide the DHS reference number. This will enable us to quickly retrieve the information you are seeking and reduce our response time. This office can be reached at 866-431-0486. Regards, DHS Privacy Office
Disclosure & FOIA Program
STOP 0655
Department of Homeland Security
245 Murray Drive, SW
Washington, DC 20528-0655
Telephone: 1-866-431-0486 or 202-343-1743
Fax: 202-343-4011
Visit our FOIA website
From: Emma North-Best
I am appealing the response in its entirety, as the links do not address the actual request.
1. The follow materials were requested, but not included in any of the documents I was sent a link to (and was already aware were released, hence why I didn't request them): Documents describing or generated as part of the establishment of any different processing queues for FOIA requests
2. The follow materials were requested, but not included in any of the documents I was sent a link to (and was already aware were released, hence why I didn't request them): Documents describing the rules and procedures governing any different processing FOIA queues
3. The follow materials were requested, but not included in any of the documents I was sent a link to (and was already aware were released, hence why I didn't request them): Documents, produced in the previous 15 years, containing reports or statistics describing the FOIA processing queues
4. The follow materials were requested, but not included in any of the documents I was sent a link to (and was already aware were released, hence why I didn't request them): Documents describing procedures for the handling or coordination of requests from high volume FOIA requesters
5. The follow materials were requested, but not included in any of the documents I was sent a link to (and was already aware were released, hence why I didn't request them): Documents describing procedures, rules and prerequisites for any exceptions to processing requests in a "first in, first out" process
6. The follow materials were requested, but not included in any of the documents I was sent a link to (and was already aware were released, hence why I didn't request them): Documents describing procedures and rules for the processing of especially complex or delicate FOIA requests
7. The follow materials were requested, but not included in any of the documents I was sent a link to (and was already aware were released, hence why I didn't request them): Documents describing procedures and rules for the processing of 'high visibility' FOIA requests, such as those which are likely to elicit reactions from the media or the public
8. The follow materials were requested, but not included in any of the documents I was sent a link to (and was already aware were released, hence why I didn't request them): Documents describing procedures and rules for the processing of FOIA requests from members of Congress and federal government agencies
9. The follow materials were requested, but not included in any of the documents I was sent a link to (and was already aware were released, hence why I didn't request them): Documents describing procedures and rules for the processing of FOIA requests from non-federal law enforcement agencies
In fact, a review of the request and the links I was sent shows that virtually NONE of what was requested was actually provided. On this basis, I appeal the agency's response in its entirety and it's refusal to actually search for records containing the actual information requested, as opposed to links to documents containing information that was not what was requested.
From: Department of Homeland Security
Good Morning,
Attached is our acknowledgment of your DHS FOIA appeal. If you need to contact this office again concerning your appeal, please provide the DHS reference number. This will enable us to quickly retrieve the information you are seeking and reduce our response time. This office can be reached at 866-431-0486.
Regards,
DHS Privacy Office
Disclosure & FOIA Program
STOP 0655
Department of Homeland Security
245 Murray Drive, SW
Washington, DC 20528-0655
Telephone: 1-866-431-0486 or 202-343-1743
Fax: 202-343-4011
Visit our FOIA website
From: Department of Homeland Security
Ms. Best:
Please find attached the FOAI Appeal Decision issued by Judge Devine's office in the above matter.
Thank you,
Lauren Meus
Hearing Docket Clerk
U.S. Coast Guard
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