J Ader filed this request with the Department of Homeland Security of the United States of America.
Tracking #


Due Jan. 14, 2019
Est. Completion None
Awaiting Response


From: J Ader

To Whom It May Concern:

Pursuant to the Freedom of Information Act, I hereby request the following records:

All records, as well as documentation on products or agreements from/with Avatar Partners including, but not limited to, the following:

- Purchase Orders
- Current and previous contracts with Avatar Partners
- Requests for Proposals
- Memorandum(s) of Understanding
- Any privacy impact assessments
- Any instructional materials or presentations
- Use policies and standard operating procedures
- Data retention policies
- Usage policies
- Any informal agreements that reference "Avatar" or otherwise guide it use or the relationship between this agency and the provider or developer of software/hardware.

I am confident that there are relevant documents to be produced from this request, as it is public knowledge that DHS utilizes Avatar Partner's products (see

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.


J Ader

From: Department of Homeland Security

Good afternoon,
Attached is our acknowledgment of your DHS FOIA request.  If you need to contact this office again concerning your request, please provide the DHS reference number. This will enable us to quickly retrieve the information you are seeking and reduce our response time. This office can be reached at 866-431-0486.
DHS Privacy Office Disclosure & FOIA Program
STOP 0655
Department of Homeland Security
245 Murray Drive, SW
Washington, DC 20528-0655
Telephone:  1-866-431-0486 or 202-343-1743
Fax:  202-343-4011
Visit our
FOIA website (

From: J Ader

To whom it may concern,

Due to the response that the original request was too broad in scope, I am revising my request to the following:

All instructional materials or presentations on products from/with Avatar Partners (

Let me know if there is any further information or detail required from my end.

J. Ader

From: Muckrock Staff

To Whom It May Concern:
I wanted to follow up on the following request, copied below. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.