Email system documentation (North Carolina State Highway Patrol)

Emma Best filed this request with the North Carolina State Highway Patrol of the United States of America.
Status
Completed

Communications

From: Emma Best


To Whom It May Concern:

Pursuant to the Freedom of Information Act, I hereby request the following records:

Documentation describing the email system(s) used by your agency, including the procedures and methods for performing searches of the email system.

I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As such, as I have a reasonable expectation of publication and my editorial and writing skills are well established. In addition, I discuss and comment on the files online and make them available through non-profits such as the Internet Archive and MuckRock, disseminating them to a large audience. While my research is not limited to this, a great deal of it, including this, focuses on the activities and attitudes of the government itself. As such, it is not necessary for me to demonstrate the relevance of this particular subject in advance.

As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

Emma Best

From: North Carolina State Highway Patrol

This is the second attempt to provide the following information. Please advise if information is received.

Thank you,

Michael D. Baker | First Sergeant
N.C. Department of Public Safety
North Carolina State Highway Patrol
Public Information Office
4231 Mail Service Center
Raleigh, N.C. 27699-4231
Office: (919) 733-5027
Direct: (919) 825-2770
Michael.d.baker@ncdps.gov<mailto:Michael.d.baker@ncdps.gov>
www.ncdps.gov<http://www.ncdps.gov/>

From: Emma Best

The attachment is a copy of my attempt to follow-up (see https://www.muckrock.com/foi/united-states-of-america-10/email-system-documentation-north-carolina-state-highway-patrol-56355/#comm-614397). Is this the information you attempted to provide?

From: North Carolina State Highway Patrol

I'm not sure what the issue was...I just wanted to ensure you received the document requested. Your email correspondence never has a contact phone number so I have no other means of communication other than email.

Michael D. Baker | First Sergeant
N.C. Department of Public Safety
North Carolina State Highway Patrol
Public Information Office
4231 Mail Service Center
Raleigh, N.C. 27699-4231
Office: (919) 733-5027
Direct: (919) 825-2770
Michael.d.baker@ncdps.gov<mailto:Michael.d.baker@ncdps.gov>
www.ncdps.gov<http://www.ncdps.gov/>

From: Emma Best

The only document I received was a copy of my attempt to follow-up on the request. I didn't receive a letter of response or any responsive documents.

From: North Carolina State Highway Patrol

There were no "documents" provided. The answer was in the email provided...please see below.

The NC State Highway Patrol uses on-premises Microsoft Exchange 2016 servers in high availability as its email server(s).
We also use a Barracuda Message Archiver appliance to satisfy our email archival obligations to current State policy.

Michael D. Baker | First Sergeant
N.C. Department of Public Safety
North Carolina State Highway Patrol
Public Information Office
4231 Mail Service Center
Raleigh, N.C. 27699-4231
Office: (919) 733-5027
Direct: (919) 825-2770
Michael.d.baker@ncdps.gov<mailto:Michael.d.baker@ncdps.gov>
www.ncdps.gov<http://www.ncdps.gov/>

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