Email open rate

Adrianne Jeffries filed this request with the U.S. Department of Veterans Affairs of the United States of America.
Tracking #

20-07197-F

Est. Completion None
Status
No Responsive Documents

Communications

From: Adrianne Jeffries


To Whom It May Concern:

Pursuant to the Freedom of Information Act, I hereby request the following records:

The VA administers several email lists through GovDelivery.com (listed here https://public.govdelivery.com/accounts/USVA/subscriber/topics).

I'm seeking open rates, meaning the percentage of emails sent that were actually opened, for whichever consumer-facing email list is the largest, for every month between November 1, 2017 and October 31, 2018.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

Adrianne Jeffries

From: U.S. Department of Veterans Affairs

Ms. Jeffries,

Please see the attached updated document concerning your FOIA request to the Department of Veterans Affairs FOIA Service Center.

VACO FOIA Service
Quality, Performancer, and Risk (QPR)
Office of Information and Technology (OI&T)
Office: (202) 680-2004 / Fax: (202) 632-7581
vacofoiaservice@va.gov<mailto:vacofoiaservice@va.gov>
FOIA Service Hotline: 1-877-750-3642

[cid:image001.png@01D64478.47DC6A00]QPR's Mission Statement:
"To lead a culture of quality and accountability to drive an exceptional Veteran and customer experience."

These messages and attachments are For Official Use Only, not to be shared outside intended parties, and may be exempt from disclosure pursuant to 5 U.S.C. ยง 552. If you received these messages and attachments in error, you must inform the FOIA Officer and destroy them immediately.

From: U.S. Department of Veterans Affairs

Mr. Jeffries, attached the acknowledgement letter for your FOIA request. If you have any questions please feel free to contact me.

Thank you,

Anita L. Major
Program Analyst
Office of Public and Intergovernmental Affairs
Resource Management Staff (002B)
(202) 461-7440

From: U.S. Department of Veterans Affairs

Good morning Jeffries, attached is the Office of Public and Intergovernmental Affairs acknowledgement letter for your FOIA Request. If you have any questions, please feel free to contact me.
Thanks

Anita L. Major
Program Analyst
Office of Public and Intergovernmental Affairs
Resource Management Staff (002B)
(202) 461-7440

From: U.S. Department of Veterans Affairs

On behalf of the OPIA FOIA Liaison Officer

Thank You
Shirley Williams
Intergovernmental Affairs (IGA 075)
Office of Public and Intergovernmental Affairs (OPIA 002)
(202) 461-7400
(202) 461-7402
(202) 273-5716 Fax

[cid:image002.jpg@01D3D61E.49531160]

Confidentiality Note: This e-mail is intended only for the person to whom it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Dissemination, distribution, or copying of this e-mail or the information herein by anyone other than the intended recipient is prohibited. If you have received this e-mail in error, please notify by reply e-mail and destroy the original message and all copies.

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