Complaint Tracking System customized reports

Todd Feathers filed this request with the Department of Homeland Security of the United States of America.
Tracking #

2014-HQFO-00440 ; 2014-HQAP-00052

Status
Completed

Communications

From: Todd Feathers

To Whom It May Concern:

This is a request under the Freedom of Information Act. I hereby request the following records:

All Complaint Tracking System (CTS) reports compiled during the 2013 calendar year that analyze the below-mentioned categories.

According to the Department of Homeland Security's June 29, 2009 Privacy Impact Assessment for CTS, the system "has customized reporting features built into the system. These reports allow the Privacy Office to report on the number of privacy complaints, the categories of complaints, and the disposition of complaints. Reports will also include the component from which the complaint originated."

I also request that all fees be waived as I am a journalist -- employed by MuckRock and the Boston Globe -- and intend to use any pertinent information I receive as a result of this request to educate the public.

I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

Todd Feathers

From: Pugh, Amy

Good Morning,
Attached is our acknowledgment to your DHS FOIA request.  If you need to contact this office again concerning your request, please provide the DHS reference number. This will enable us to quickly retrieve the information you are seeking and reduce our response time. This office can be reached at 866-431-0486.
Regards,
DHS Privacy Office Disclosure & FOIA Program
STOP 0655
Department of Homeland Security
245 Murray Drive, SW
Washington, DC 20528-0655
Telephone:  1-866-431-0486 or 202-343-1743
Fax:  202-343-4011
Visit our
FOIA website (http://www.dhs.gov/foia)

  • Department of Homeland Security FOIA 2014-HQFO-00440 Acknowledgment

From: Todd Feathers

Ms. Pugh,

Thank you for your prompt reply to my FOIA request, 2014-HQFO-00440.

I am writing to appeal your decision to deny my request for a fee waiver as a member of the news media.

You write in your April 22 letter that I "have not presented a convincing argument that MuckRock News is entitled to a blanket waiver of applicable fees."

In fact, I have presented no argument that MuckRock News is entitled to a blanked waiver. I apologize for not further clarifying in my original request, but I am a journalist employed by MuckRock and the Boston Globe. Below are a sampling of recent articles I've written:

http://www.bostonglobe.com/metro/2014/04/21/man-shot-near-river-street-mattapan/Qi4I0J0jT8nuXBT5UleQuL/story.html

https://www.muckrock.com/news/archives/2014/apr/14/The-Pulitzer-Project/

Again, I apologize for not further clarifying my request for a fee waiver. Please let me know if you have any further questions, and thank you again for all your help.

Best,
Todd Feathers

From: Lasko, Linda

Mr. Feathers,

Attached, please find an acknowledgment of your appeal of FOIA 2014-HQFO-00440. Your appeal has been assigned #2014-HQAP-00052.

Sincerely,

U.S. Department of Homeland Security

202-343-1743 (Main FOIA Number)
202-343-4011 (Fax)

Visit our FOIA website

This communication, along with any attachments, is covered by federal and state law governing electronic communications and may contain confidential and legally privileged information. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, use or copying of this message is strictly prohibited. If you have received this in error, please reply immediately to the sender and delete this message. Thank you.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on April 8, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #2014-HQFO-00440 ; 2014-HQAP-00052.

Thank you for your help.

From: Lasko, Linda

Mr. Feathers,

Your appeal is 11th in the queue.

Sincerely,

U.S. Department of Homeland Security

202-343-1743 (Main FOIA Number)

Visit our FOIA website

This communication, along with any attachments, is covered by federal and state law governing electronic communications and may contain confidential and legally privileged information. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, use or copying of this message is strictly prohibited. If you have received this in error, please reply immediately to the sender and delete this message. Thank you.

From: Meus, Lauren M CIV

Mr. Feathers:

Please find attached the FOIA Appeal decision issued by Judge McKenna's office.

Thank you,

Lauren Meus
Hearing Docket Clerk

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on April 8, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #2014-HQFO-00440 ; 2014-HQAP-00052.

Thank you for your help.

From: Meus, Lauren M CIV

Please forward to the foia office. Our office doesn't do anything with follow ups.

Sent with Good (www.good.com)

From: FOIA

Good afternoon Mr. Feathers,

Please see attached the final response that was initially sent on 5/5/2014. If you have any further questions regarding this request please contact us at 202-343-1743.
Regards,

The Privacy Office
U.S. Department of Homeland Security
245 Murray Lane SW
STOP-0655
Washington, D.C. 20528-0655
Phone: 202-343-1743 or 866-431-0486
Fax: 202-343-4011
E-mail: foia@hq.dhs.gov

This communication, along with any attachments, is covered by federal and state law governing electronic communications and may contain confidential and legally privileged information. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, use or copying of this message is strictly prohibited. If you have received this in error, please reply immediately to the sender and delete this message. Thank you.

  • Department of Homeland Security FOIA 2014-HQFO-00440 Final Response

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