Communications with Visa Inc.

John Doan filed this request with the Federal Trade Commission of the United States of America.
Tracking # FOIA-2018-00076
Due Nov. 21, 2017
Est. Completion None
Status
Awaiting Response

Communications

From: John Doan

To Whom It May Concern:

This is a request under the Freedom of Information Act. I hereby request the following records:

1. Any and all correspondence since 1/1/2016 between the Federal Trade Commission via letters, civil investigative demands, or emails and Visa Inc. Including any correspondence to employees of Visa Inc., Visa U.S.A Inc and any email correspondence with any email address ending in @visa.com.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

John Doan

From: Federal Trade Commission

Hello:

Thank you for your submission. The FTC will review your request.
Best regards,

Federal Trade Commission

From: Federal Trade Commission

Mr. Doan:

Attached is correspondence regarding your FOIA request.

Respectfully,

Brian M. Welke
Attorney | Office of the General Counsel
Federal Trade Commission
600 Pennsylvania Ave NW, Washington, DC 20580

From: John Doan

I respectfully modify my request to only email correspondence this year.

Any and all email correspondence since 1/1/2017 between the Federal Trade Commission and Visa Inc. Including any email correspondence to employees of Visa Inc., Visa U.S.A Inc and any email correspondence with any email address ending in @visa.com.

From: Federal Trade Commission

Mr. Doan,

Which departments of the FTC would you like searched. Since you are requesting the entire agency to search its records, this is still burdensome. Feel free to call if that is easier.
Thanks!

Brian

Brian M. Welke
Attorney | Office of the General Counsel
Federal Trade Commission
600 Pennsylvania Ave NW, Washington, DC 20580

From: John Doan

I apologize I will attempt to be more specific and add some background to the request. In light of the data breaches, fraud and privacy becoming more of an issue, I am attempting to get more information on how Visa is working with the FTC on programs, partnerships, workshops, and company and agency cooperation.

https://www.visasecuritysense.com/en_US/fraud-news.jsp
"While it's unsettling to learn that your payment data may have been stolen, the good news is that in many cases stolen payment data is never actually used to make fraudulent charges. And, in the event that fraud does occur, Visa protects U.S. cardholders through our Zero Liability policy, which ensures that you won't be held responsible for a fraudulent purchase."
"It's important for you to remember you are protected against fraudulent purchases when you use your debit or credit card"
"Knowing that your payment data may have been stolen is unsettling, but the good news is that in most cases stolen payment data is never actually used to make fraudulent charges. "

With that I will attempt to amend my request to be more specific:

Any and all email correspondence since 1/1/2017 between the Federal Trade Commission and Visa Inc. Including any email correspondence to employees of Visa Inc., Visa U.S.A Inc and any email correspondence with any email address ending in @visa.com. E-mails containing any of the words "fraudulent" , "fraud", "merchant", "chargeback", "Bank" or "visanet" in the subject or body of the email.

If that is not specific enough, I would also amend it to all divisions of the bureau of consumer protection.

From: Federal Trade Commission

Mr. Doan,

We are processing your request and no further clarification is needed at this time.

Brian M. Welke
Attorney | Office of the General Counsel
Federal Trade Commission
600 Pennsylvania Ave NW, Washington, DC 20580

From: Federal Trade Commission

An interim response, stating the request is being processed.

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