Communications with Internet Archive (Department of Homeland Security)

yo filed this request with the Department of Homeland Security of the United States of America.
Multi Request Communications with Internet Archive
Est. Completion None
Status
Fix Required
Tags

Communications

From: yo

To Whom It May Concern:

Pursuant to the Freedom of Information Act, I hereby request the following records:

Please provide copies and/or records of any and all communications (emails, phone calls, faxes, etc...) between your department/agency and Internet Archive (archive.org).

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

yo

From:

Hello:

Thank you for contacting SecureRelease Support. The purpose of this inbox is to provide technical and user access support for the SecureRelease™ Request Portal<https://www.securerelease.us/> website.

Please be advised that the SecureRelease™ Support Desk is not operated by a FOIA Office or Agency personnel, and does not process records requests. We are unable to provide updates concerning the processing, status, or timeline of requests, nor can we offer guidance with regard to agency procedures.

If you submitted your request through the SecureRelease™ Request Portal<https://www.securerelease.us/> or to a participating agency using FOIA.gov, you may use the SecureRelease Portal Messaging feature to exchange electronic correspondence with the recipient Agency about your request. Portal messaging instructions and screenshots are included below.

1. Sign in to the SecureRelease™ Request Portal<https://www.securerelease.us/> website
2. Click the My Requests icon
3. Locate the request you wish to inquire about, and click on the Request Number
4. From the request screen, click the Messages icon at the top of the page
5. Click the Add Message button at the upper right
6. Complete the required Message Fields
7. Drag and drop any Files you wish to attach into the file upload box (Optional)
* Maximum of 25 files can be attached to a message, and total file size cannot be more than 100 mb. Supported file formats: DOC, DOCX, XLS, XLSX, TXT, PDF, JPG, PNG, BMP and TIF/TIFF
8. Click Send
9. Return to the Messages tab within your Request to access outgoing and incoming messages

If your inquiry pertains to a Freedom of Information Act (FOIA) or Privacy Act (PA) request that does not appear in your SecureRelease™ Request Portal<https://www.securerelease.us/> account because it was submitted to the Agency by alternate means (e.g., the Agency’s previous FOIA submission portal, electronic mail, physical mail), please refer to the agency’s website or contact the agency directly for assistance.

Should you have an inquiry related to a SecureRelease user account or if you would like to report a technical issue with www.securerelease.us<http://www.securerelease.us>, please contact us with the relevant details and a member of our support team will be happy to assist you.

Take care,

US Advisory SecureRelease™ Support Team (Contractor)

securereleasesupportteam@deloitte.com<mailto:securereleasesupportteam@deloitte.com>

_________________________________________________________________________________________________
PORTAL MESSAGING

Sign-in to the SecureRelease™ Request Portal website: www.securerelease.us<http://www.securerelease.us> and click the My Requests icon.
[cid:image001.jpg@01D90637.F2134F60]

Locate the request you wish to inquire about, and click on the Request Number
[cid:image002.jpg@01D90637.F2134F60]

From the request screen, click the Messages icon at the top of the page
[cid:image003.jpg@01D90637.F2134F60]

Click the Add Message button at the upper right
[cid:image004.jpg@01D90637.F2134F60]

Complete the required Message Fields, then click Send
[cid:image005.jpg@01D90637.F2134F60]

Incoming and outgoing messages will be saved to the Messages tab within your Request
[cid:image006.jpg@01D90637.F2134F60]

From: Department of Homeland Security

Thank you for contacting SecureRelease Support.

The purpose of this inbox is to provide technical and user access support for the SecureRelease™ Request Portal<https://www.securerelease.us/>.

Please be advised that the SecureRelease™ Support desk is not operated by a FOIA Office or Agency personnel, and does not process requests--please do not send request details, supporting documentation, or other sensitive information to this inbox. Additionally, please note that SecureRelease™ Support is unable to provide updates concerning the processing, status, or timeline of requests. For these inquiries, you must contact the Agency.

If you submitted your request through the SecureRelease™ Request Portal<https://www.securerelease.us/>, you may use the Portal Messaging feature to send electronic correspondence and attachments directly to the Agency.

To send a portal message, please follow these steps and refer to the screenshots provided below:

1. Sign in to the SecureRelease™ Request Portal<https://www.securerelease.us/> website
2. Click the My Requests icon
3. Locate the request you wish to inquire about, and click on the Request Number
4. From the request screen, click the Messages icon at the top of the page
5. Click the Add Message button at the upper right
6. Complete the required Message Fields
7. Drag and drop any Files you wish to attach into the file upload box (Optional)
* Maximum of 25 files can be attached to a message, and total file size cannot be more than 100 mb. Supported file formats: DOC, DOCX, XLS, XLSX, TXT, PDF, JPG, PNG, BMP and TIF/TIFF
8. Click Send
9. Return to the Messages tab within your Request to access outgoing and incoming messages

If your inquiry pertains to a Freedom of Information Act (FOIA) or Privacy Act (PA) request that does not appear in your SecureRelease™ Request Portal<https://www.securerelease.us/> account because it was submitted to the Agency by alternate means (e.g., the Agency’s previous FOIA submission portal, electronic mail, physical mail), please refer to the agency’s website or contact them directly for assistance.

Should you have an inquiry related to your SecureRelease user account or concerning www.securerelease.us<http://www.securerelease.us>, please contact us with the relevant details and a member of our support team will be happy to assist.

Take care,

SecureRelease™ Support Team (Contractor)
securereleasesupportteam@deloitte.com<mailto:securereleasesupportteam@deloitte.com>
www.securerelease.us<https://www.securerelease.us/>

__________________
PORTAL MESSAGING

Sign-in to the SecureRelease™ Request Portal website: www.securerelease.us<http://www.securerelease.us> and click the My Requests icon.
[cid:image001.png@01D91F45.BBF1C9D0]

Locate the request you wish to inquire about, and click on the Request Number
[cid:image002.png@01D91F45.BBF1C9D0]

From the request screen, click the Messages icon at the top of the page
[cid:image003.png@01D91F45.BBF1C9D0]

Click the Add Message button at the upper right
[cid:image004.png@01D91F45.BBF1C9D0]

Complete the required Message Fields, then click Send
[cid:image005.png@01D91F45.BBF1C9D0]

Incoming and outgoing messages will be saved to the Messages tab within your Request
[cid:image006.png@01D91F45.BBF1C9D0]

From: Department of Homeland Security

Department of Homeland Security FOIA 2023-HQFO-00586 AcknowledgmentGood Morning,Attached is our acknowledgment of your DHS FOIA request. If you need to contact this office again concerning your request, please provide the DHS reference number. This will enable us to quickly retrieve the information you are seeking and reduce our response time. This office can be reached at 866-431-0486 or at foia@hq.dhs.gov. Regards,DHS Privacy OfficeDisclosure & FOIA ProgramSTOP 0655Department of Homeland Security245 Murray Drive, SWWashington, DC 20528-0655Telephone: 1-866-431-0486 or 202-343-1743 Fax: 202-343-4011Visit our FOIA website https://www.dhs.gov/foia
This message (including any attachments) contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient, you should delete this message and any disclosure, copying, or distribution
of this message, or the taking of any action based on it, by you is strictly prohibited.
Deloitte refers to a Deloitte member firm, one of its related entities, or Deloitte Touche Tohmatsu Limited ("DTTL"). Each Deloitte member firm is a separate legal entity and a member of DTTL. DTTL does not provide services to clients. Please see www.deloitte.com/about
to learn more.
v.E.1

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