Airline Service Complaints

Michael Morisy filed this request with the Department of Transportation of the United States of America.
Tracking # 2013-206
Status
Completed

Communications

From: Michael Morisy

To Whom It May Concern:

This is a request under the Freedom of Information Act. I hereby request the following records:

I request a flat file (Excel or CSV) output digital/electronic file of the dataset of airline service complaints from the public. I am referring to the dataset maintained and compiled by the DOT Aviation Consumer Protection Division in the Office of Aviation Enforcement and Proceedings. I am not requesting a paper copy, but rather a digital copy on a CD or DVD.

Please limit the data to 2012 only. Either fiscal year 2012 OR calendar year 2012 would be fine.

Please include all fields except those assigned to personal information such as name, address, phone number and email address. Those you may exclude. Please include the narrative field, if one exists.

I also request an electronic/digital (pdf) copy of the most recent periodic analytical report produced using this data.

I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

Michael Morisy

From: Department of Transportation

An acknowledgement letter, stating the request is being processed.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on May 12, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #2013-206.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on May 12, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #2013-206.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on May 12, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #2013-206.

Thank you for your help.

From:

We are currently working with the program office and contractor on fulfilling this request. I hope to have something ready in the next couple of weeks.

Kathy Ray
FOIA Officer

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on May 12, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #2013-206.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on May 12, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #2013-206.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on May 12, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #2013-206.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on May 12, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #2013-206.

Thank you for your help.

From:

The contractor is having some technical difficulties in producing the report. They hope to have the issue resolved by next week.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on May 12, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #2013-206.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on May 12, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #2013-206.

Thank you for your help.

From:

I received the file from the program office today. I need to review the data and draft a letter. I hope to put the response in the mail by the end of the week. Appreciate your patience.

KRay

From: Department of Transportation

A copy of documents responsive to the request.

From: Department of Transportation

A cover letter granting the request and outlining any exempted materials, if any.

Files

pages

Close