7500 Security Blvd. dinning complaints (CMS)

Jason Smathers filed this request with the Department of Health and Human Services, Centers for Medicare & Medicaid Services of the United States of America.
Tracking # 111420137087
Due Sept. 9, 2014
Est. Completion None
Status
Awaiting Response

Communications

From: Jason Smathers

To Whom It May Concern:

This is a request under the Freedom of Information Act. I hereby request the following records:

All complaints submitted by any CMS employee or contractor concerning the food service at 7500 Security Blvd. in Baltimore, Maryland.

I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

Jason Smathers

From: Department of Health and Human Services, Centers for Medicare & Medicaid Services

An acknowledgement letter, stating the request is being processed.

From: Department of Health and Human Services, Centers for Medicare & Medicaid Services

The request has been forwarded from one agency to another agency or department for further review or follow up.

From: MuckRock

Hello,

According to the attached letter, this request was forwarded to your office. Please confirm receipt and provide an estimated processing time.

Thank you.

From: MuckRock

Hello,

According to the attached letter, this request was forwarded to your office. Please confirm receipt and provide an estimated processing time.

Thank you.

From: GSA FOIA

Good afternoon Mr. Jason Smathers,

Upon further review of your December 17, 2013 request, it has been
determined this does not fall under the jurisdiction of the U.S. General
Services Administration. We are referring your attached FOIA request to
the Centers for Medicare & Medicaid Services, FOIA Office at the following:

CMS Online FOIA Request: FOIA_Request@cms.hhs.gov
CMS Freedom of Information Act Office Service CenterCMS FOIA Contacts

- CMS FOIA Office Service Center, (410) 786-5353, fax (410) 786-0474
- Michael Marquis, Freedom of Information Act Officer and Chief FOIA
Liaison
- Joseph Tripline, FOIA Public Liaison

*Helpful Hints to Consider Before Filing a FOIA Request*

Have you looked at our FOIA Service
Center<http://www.cms.gov/center/freedom-of-information-act-center.html@@
?

Please explore our A-Z
Index@@http://www.cms.gov/center/freedom-of-information-act/index.html@@
that
lists newly posted publicly available CMS information and datasets.

In the spirit of Open Government and transparency we have improved your
access to CMS data and information. A wealth of information about Medicare
and Medicaid including Medicare and Medicaid Provider Survey and
Certification findings can be found at
Data.Medicare.Gov@@http://data.medicare.gov/>
How to File a CMS FOIA Request

*Step 1* -In order to make a FOIA request, simply e-mail
FOIA_Request@cms.hhs.gov <FOIA_Request@cms.hhs.gov> or write to the CMS
FOIA Office or the appropriate CMS Regional Office. The addresses and fax
numbers for the CMS FOIA Office and the addresses, fax numbers, and e-mail
addresses for the CMS Regional Offices are available at the "Where to File"
link below.

*Step 2* -For the quickest possible handling, please mark both your letter
and the envelope "Freedom of Information Act Request." You should identify
the records that you seek as specifically as possible in order to increase
the likelihood that the CMS will be able to locate them. Any facts that you
can furnish about the time, place, authors, events, subjects, and other
details of the records will be helpful to us in deciding where to search
for the records that you seek.
We have provided several sample FOIA request letters that you may want to
use as a guide based on the type of information you are requesting from CMS.

*Step 3* -Please note that if you are requesting medical records for
someone other than yourself, you will need to complete a Medicare
Authorization To Disclose Personal Health Information form along with your
request. The Health Insurance Portability and Accountability Act (HIPAA)
authorization form can be found in "Downloads" as Medicare Authorization To
Disclose Personal Health Information. If the individual signing the valid
authorization is not the beneficiary, then a Power of Attorney must be
provided along with your request.

*Step 4* -If you are requesting medical records for a deceased person, you
must either A) include a copy of the document authenticating your authority
as the executor, administrator, or other person authorized to act upon the
behalf of the person for whom records are sought (such as probate court
document, or orders of administration and/or executorship); or B) if you
are not the executor of the estate, you must include a signed release
authorization from the legal representative of the deceased, as well as the
document authenticating the representative's authority (such as probate
court document, or orders of administration and/or executorship).
How We Process Your Request

When CMS receives your FOIA request it is entered into the automated
tracking system and assigned a control number. A FOIA analyst will review
your request to understand the types(s) or records you wish to obtain and
assign your request to the appropriate program office(s) to search for
responsive records. You will receive an acknowledgement letter with a
control number and instructions for checking the status of your request.

A FOIA analyst will conduct a line-by-line review of records responsive to
your request and prepare a release determination for issuance by the CMS
FOIA Officer or designee.

We hope this information has been of assistance to you. This referral
officially closes out further processing by the U.S. General Services
Administration.

Take care.

--

Respectfully,
Freedom of Information Act
Requester Service Center
U.S. General Services Administration
1800 F Street, Northwest, Room 7300
Washington, DC 20405
Toll Free number:(855) 675-FOIA
Fax number:(202) 501-2727

CONFIDENTIALITY NOTICE: This email message and any attachments to this
email message contain confidential information belonging to the sender,
which is legally privileged. The information is intended only for the use
of the individual or entity to whom it is addressed. Please do not forward
this message without permission. If you are not the intended recipient or
the employee or agent responsible for delivering it to the intended
recipient, you are hereby notified that any disclosure, copying,
distribution or the taking of any action in reliance on the contents of
this transmission is strictly prohibited. If you have received this
transmission in error, please notify us immediately by telephone or return
email and delete and destroy the original email message, and attachments
thereto and all copies thereof.

From: MuckRock

Hello,

Per the below, this request has been referred back to CMS. Please advise.

Thank you.

From: CMS FOIA Request

Hello,

Please contact Charlotte Smith at 410-786-6498. She is the analyst assigned to case #111420137087.

Thank you,

CMS/Division of Freedo of Information
410-786-5353

From: Jason Smathers

Please provide the current status of this request. If Ms. Smith has any questions for me, please email them to this address.
Thank you.

Regards,
Jason Smathers

From: CMS FOIA Request

Please contact Charlotte Smith.

Breita M. Gillard
Centers for Medicare & Medicaid Services
Office of Strategic Operations and Regulatory Affairs
Openness, Transparency & Accountability Group
Division of Freedom of Information
7500 Security Blvd, Mail Stop: N2-20-16
Baltimore, MD 21244-1850
Direct: 410-786-5126
Fax: 410-786-0474
Email: breita.gillard@cms.hhs.gov

From: MuckRock

Please provide an update on this request.

Thank you.

From: Smith, Charlotte A. (CMS/OEM)

Forwarded to the correct Charlotte Smith.

From: MuckRock

Ms. Smith -

Apologies for the confusion. Could you please provide her email address so we can follow up directly?

Thank you.

From: Smith, Charlotte A. (CMS/OEM)

Sure:
charlotte.smith1@cms.hhs.gov

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Nov. 15, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #111420137087.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Nov. 15, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #111420137087.

Thank you for your help.

From: Smith, Charlotte A. (CMS/OSORA)

Mr. Smathers

I just opened your inquiry email. it had gone to my junk mail box. I will look into the case and see what is necessary for review. Please keep in mind that we do review cases on a first in/first out basis. If I feel the case can be reviewed 'quickly,' I may be able to look at it sooner. I am currently working cases that are ahead of yours in the queue. If you can provide a valid reason for expedited review, I might be able to do that. In order to qualify for expedited review, please refer to our acknowledgement letter, which explains what type/s of circumstance/s will qualify your request for expedited review.

I hope this information is helpful. I have added your email address/domain to my 'safe' incoming box, so you should be able to reach me more easily. I will look at your case and get back to you about whether or not I can review it 'out of queue.' I will certainly review it at my earliest opportunity.

Thank you, and have a pleasant afternoon.

Charlotte Smith
Charlotte Smith
FOIA Specialist
CMS/OSORA/DFOI
410-786-6498
410-786-0474 (Fax)

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Nov. 15, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #111420137087.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Nov. 15, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #111420137087.

Thank you for your help.

From: Smith, Charlotte A. (CMS/OSORA)

I am no longer the contact for the case. it has been reassigned - I do not know to whom.

Charlotte Smith
Charlotte Smith
FOIA Specialist
CMS/OSORA/DFOI
410-786-6498
410-786-0474 (Fax)

From: MuckRock

Hello,

Please confirm the appropriate email address to send requests for status updates for this FOIA request.

Thank you.

From: CMS FOIA Request

Hello,

Please contact Jean Faulcon at 410-786-5356.

Thank you,

CMS/Divison of Freedom of Information
410-786-5353

From: Smith, Charlotte A. (CMS/OSORA)

Please see my response of May 19 below.

Charlotte Smith
Charlotte Smith
FOIA Specialist
CMS/OSORA/DFOI
410-786-6498
410-786-0474 (Fax)

From: Jason Smathers

I would like the status of this request. Can you please provide an email address for Jean Faulcon? Is Jean still processing this request? Thank you.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Nov. 15, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #111420137087.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Nov. 15, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #111420137087.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Nov. 15, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #111420137087.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Nov. 15, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #111420137087.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Nov. 15, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #111420137087.

Thanks for your help, and let me know if further clarification is needed.

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