Social media monitoring
| Submitted | Feb. 6, 2018 |
| Est. Completion | April 2, 2018 |
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Communications
From: Beryl Lipton
To Whom It May Concern:
Pursuant to the California Public Records Act (California Government Code §§ 6250), I hereby request the following records:
• All records regarding the purchase of, acquisition of, installation of, subscription to, payment for, or agreements concerning software designed to access information from social media services
• Any and all contracts (as well as all associated amendments, exhibits, and materials), memorandums of understanding, and other equivalent agreements entered into by this agency with any software or equipment company providing services related to social media surveillance, including but not limited to:
• BrightPlanet
• Geofeedia
• Intrado Inc.
• LifeRaft
• Magnet Forensics
• Media Sonar
• Signal Corporation
• ZeroFOX
Responsive materials should include but not be limited to:
• the initial Invitation to Bid, Request for Proposal, or equivalent call for contractors
• the responsive materials provided by the winning bidder
• other bidder responses
• the current contract
• all exhibits
• all amendments
• all performance work statements
• all deliverables inventories
• all invoices related to the deliverance of software, services, or goods
Please also include:
• All records that contain any information about the functioning of software designed to access information from social media services that is used or has been used by this agency
• All records regarding correspondence about or with a company that offers software designed to access information from social media services, including but not limited to all correspondence about or with the companies Brightplanet, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics, Media Sonar, Signal Corporation, and ZeroFOX;
• All policies related to the acquisition and use of social media by individual officers and representatives of this agency, including all records regarding the policies that govern access to or use of software designed to access information from social media services
• All training materials and all records used to instruct members of your agency in the proper use of software designed to access information from social media services or of the information such software is capable of accessing
• All records regarding the sharing with entities outside this agency of information obtained from or obtained by using software designed to access information from social media services
• All policies related to the acquisition and use of social media surveillance software by individual officers and representatives of this agency
• All records referencing social media profiles, comments, posts, messages, or events accessed or retained from social media services through use of software designed o access information from social media services
• All materials related to the use of any other social media platform, including but not limited to Facebook, Instagram, Twitter, Nextdoor, etc.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.
Sincerely,
Beryl Lipton
From: Tulare County Sheriff's Office
Beryl Lipton,
Thank you for your request. I have forwarded it to our Records Department.
Teresa Douglass
Employee and Public Relations Unit
Tulare County Sheriff's Department
sheriffpio@co.tulare.ca.us
Office: (559) 802-9412
From: Tulare County Sheriff's Office
Dear Beryl Lipton,
This memo is to acknowledge our receipt of your request for records on February 6, 2018 sent to our Employee and Public Relations Unit Teresa Douglass.
In your letter, you have requested information regarding "any written policies or procedures relating to Social Media Services. Pursuant to the California Public Records Act, we expect to provide you a response on or before February 16, 2018.
This memo also confirms we are in receipt of your request to the Tulare County Sheriff Records Unit. Please be advised that nothing in this response should be considered as a waiver of the right of the County to assert any and all clams of exemptions or privileges to the inspection of the whole or any part of the records. In your memo, you have requested the following:
"Pursuant to the California Public Records Act (California Government Code ** 6250), I hereby request the following records:
* All records regarding the purchase of, acquisition of, installation of, subscription to, payment for, or agreements concerning software designed to access information from social media services
* Any and all contracts (as well as all associated amendments, exhibits, and materials), memorandums of understanding, and other equivalent agreements entered into by this agency with any software or equipment company providing services related to social media surveillance, including but not limited to:
* BrightPlanet
* Geofeedia
* Intrado Inc.
* LifeRaft
* Magnet Forensics
* Media Sonar
* Signal Corporation
* ZeroFOX
Responsive materials should include but not be limited to:
* the initial Invitation to Bid, Request for Proposal, or equivalent call for contractors
* the responsive materials provided by the winning bidder
* other bidder responses
* the current contract
* all exhibits
* all amendments
* all performance work statements
* all deliverables inventories
* all invoices related to the deliverance of software, services, or goods
Please also include:
* All records that contain any information about the functioning of software designed to access information from social media services that is used or has been used by this agency
* All records regarding correspondence about or with a company that offers software designed to access information from social media services, including but not limited to all correspondence about or with the companies Brightplanet, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics, Media Sonar, Signal Corporation, and ZeroFOX;
* All policies related to the acquisition and use of social media by individual officers and representatives of this agency, including all records regarding the policies that govern access to or use of software designed to access information from social media services
* All training materials and all records used to instruct members of your agency in the proper use of software designed to access information from social media services or of the information such software is capable of accessing
* All records regarding the sharing with entities outside this agency of information obtained from or obtained by using software designed to access information from social media services
* All policies related to the acquisition and use of social media surveillance software by individual officers and representatives of this agency
* All records referencing social media profiles, comments, posts, messages, or events accessed or retained from social media services through use of software designed o access information from social media services
* All materials related to the use of any other social media platform, including but not limited to Facebook, Instagram, Twitter, Nextdoor, etc.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
The Department is attempting to locate the requested records. However, due to the volume of documents to be searched, we are providing notice to you that we will require additional 10 days in order to complete our search. We will respond to your request by February 26, 2018.
Please let us know if your are agreeable to this request by contacting lbrown@co.tulare.ca.us or 559-802-9538.
Thank You,
Shirley A Moran
Tulare County Sheriff's Office
Records Division
Phone: (559) 636-4724
Fax:(559) 733-6780
Email: smoran@co.tulare.ca.us
Any comments, please feel free to contact my Supervisor Lisa Brown at lbrown@co.tulare.ca.us
"Be Thankful..Try New Things..Do Your Best..Hug Often..Be Happy"
From: Tulare County Sheriff's Office
Dear Beryl Lipton,
This memo also confirms we are in receipt of your request to the Tulare County Sheriff Records Unit. Please be advised that nothing in this response should be considered as a waiver of the right of the County to assert any and all clams of exemptions or privileges to the inspection of the whole or any part of the records. In your memo, you have requested the following:
"Pursuant to the California Public Records Act (California Government Code ** 6250), I hereby request the following records:
* All records regarding the purchase of, acquisition of, installation of, subscription to, payment for, or agreements concerning software designed to access information from social media services
* Any and all contracts (as well as all associated amendments, exhibits, and materials), memorandums of understanding, and other equivalent agreements entered into by this agency with any software or equipment company providing services related to social media surveillance, including but not limited to:
* BrightPlanet
* Geofeedia
* Intrado Inc.
* LifeRaft
* Magnet Forensics
* Media Sonar
* Signal Corporation
* ZeroFOX
Responsive materials should include but not be limited to:
* the initial Invitation to Bid, Request for Proposal, or equivalent call for contractors
* the responsive materials provided by the winning bidder
* other bidder responses
* the current contract
* all exhibits
* all amendments
* all performance work statements
* all deliverables inventories
* all invoices related to the deliverance of software, services, or goods
Please also include:
* All records that contain any information about the functioning of software designed to access information from social media services that is used or has been used by this agency
* All records regarding correspondence about or with a company that offers software designed to access information from social media services, including but not limited to all correspondence about or with the companies Brightplanet, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics, Media Sonar, Signal Corporation, and ZeroFOX;
* All policies related to the acquisition and use of social media by individual officers and representatives of this agency, including all records regarding the policies that govern access to or use of software designed to access information from social media services
* All training materials and all records used to instruct members of your agency in the proper use of software designed to access information from social media services or of the information such software is capable of accessing
* All records regarding the sharing with entities outside this agency of information obtained from or obtained by using software designed to access information from social media services
* All policies related to the acquisition and use of social media surveillance software by individual officers and representatives of this agency
* All records referencing social media profiles, comments, posts, messages, or events accessed or retained from social media services through use of software designed o access information from social media services
* All materials related to the use of any other social media platform, including but not limited to Facebook, Instagram, Twitter, Nextdoor, etc.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
The Department is still gathering and compiling the requested documents. We will require 10 additional days to complete your request and will respond back on March 08, 2018.
Please let us know if your are agreeable to this request by contacting lbrown@co.tulare.ca.us or 559-802-9538.
Shirley A Moran
Tulare County Sheriff's Department
Records Unit
Phone: (559) 802-9538
Fax:(559) 733-6780
Email: smoran@co.tulare.ca.us
Any comments, please feel free to contact my Supervisor Lisa Brown at lbrown@co.tulare.ca.us
"Be Thankful..Try New Things..Do Your Best..Hug Often..Be Happy"
From: Tulare County Sheriff's Office
Dear Mr. Lipton,
Please see the following responses below. Your request is partially
completed. In our response letter, we have asked for an extension of 7
days to complete item #3 in the requested items.
We will be in touch
Please confirm receipt.
Thank You
Shirley A Moran
Tulare County Sheriff's Department
Records Unit
Phone: (559) 802-9538
Fax:(559) 733-6780
Email: smoran@co.tulare.ca.us
Any comments, please feel free to contact my Supervisor Lisa Brown at
lbrown@co.tulare.ca.us
"Be Thankful..Try New Things..Do Your Best..Hug Often..Be Happy"
There are too many files to display on this communication. See all files
From: Beryl Lipton
Hello!
Thank you so much for providing all of these materials. I'll let you know if I have any questions, and I'll look forward to hearing from your office again.
Have a lovely weekend,
Beryl
From: Tulare County Sheriff's Office
Dear Mr. Lipton,
The Department is diligently sorting through the requested data for item # 3 on your Social Media Public Records Request.
In reference to "any and all correspondence," approximately 2,984 emails were located. Due to the high volume of documents to be reviewed, we are asking for an additional 14 days in order to complete the review. We will respond to your request by April 2, 2018.
Please let us know if your are agreeable to this request by contacting Lisa Brown at lbrown@co.tulare.ca.us or at (559) 802-9538.
We appreciate your patience.
Shirley A Moran
Tulare County Sheriff's Department
Records Unit
Phone: (559) 802-9538
Fax:(559) 733-6780
Email: smoran@co.tulare.ca.us
Any comments, please feel free to contact my Supervisor Lisa Brown at lbrown@co.tulare.ca.us
"Be Thankful..Try New Things..Do Your Best..Hug Often..Be Happy"
From: Tulare County Sheriff's Office
Dear Mr. Lipton,
This memo is to update you with the status on item #3 of your request for Public Records. As indicated before, there are approximately 2,984 emails to be reviewed by various Departments within the Sheriff's Office and will require more time to complete the request. We ask that we keep the due date of completion "open" and we will respond when the response is completed.
Please let us know by confirming to this email.
We appreciate your patience
Shirley A Moran
Tulare County Sheriff's Department
Records Unit
Phone: (559) 802-9538
Fax:(559) 733-6780
Email: smoran@co.tulare.ca.us
Any comments, please feel free to contact my Supervisor Lisa Brown at lbrown@co.tulare.ca.us
"Be Thankful..Try New Things..Do Your Best..Hug Often..Be Happy"
From: Tulare County Sheriff's Office
Dear Mr. Lipton;
As indicated previously, our initial review has turned up approximately 2,984 of potential responsive documents. If you can advise what specific information you are seeking this may help expedite our review. With so many documents to review this will take time due to the need to determine if there are documents requiring redactions or that are privileged
Do you wish to obtain these documents after all have been reviewed?
Please advise and confirm receipt of this email.
Regards,
Shirley A Moran
Tulare County Sheriff's Department
Records Unit
Phone: (559) 802-9538
Fax:(559) 733-6780
Email: smoran@co.tulare.ca.us
Any comments, please feel free to contact my Supervisor Lisa Brown at lbrown@co.tulare.ca.us
"Be Thankful..Try New Things..Do Your Best..Hug Often..Be Happy"
From: Tulare County Sheriff's Office
Good morning.
As a follow up to the message below, we are working on reviewing and providing the requested information. Due to the large volume of data to review, it will be released on a rolling release cycle; meaning as we review it will be forwarded to you. However, we may be able to respond in a more efficient manner if you were able to refine your search request to be more specific. Please acknowledge receipt of this e-mail or feel free to contact me direct at 559-802-9471.
~Thank you~
Forrest Mc Lean, EJD.
Tulare County Sheriff's Dept.
Support Services Manager
833 S Akers
Visalia CA, 93277
559-802-9471
FMclean@co.tulare.ca.us
From: Beryl Lipton
Hi there,
Thank you so much for your letters. Could we please set up a time to speak about this request? I don't think it will be necessary to go through thousands of emails to satisfy it.
Thanks so much for your time and help,
Beryl
From: Tulare County Sheriff's Office
Good afternoon!
Yes, please. Thank you for your response. Please contact me direct anytime between 8:00 am and 5:00 pm PST @ 559-802-9471. If I'm not available please leave me your direct phone number on my voice messages and I'll be happy to return your call.
~Thank you~
Forrest Mc Lean, EJD.
Tulare County Sheriff's Dept.
Support Services Manager
833 S Akers
Visalia CA, 93277
559-802-9471
FMclean@co.tulare.ca.us
From: Tulare County Sheriff's Office
Good morning!
I just wanted to close the loop with you on the social media records request discussed below. On April 3, 2018 we communicated that our query resulted in over 2900 electronic communications that potentially met your request criteria and information would be released upon review. On April 17, I provided my contact information as it was mentioned that it may not be necessary to go through thousands of e-mails. To date I have not received a response.
Please contact me by May 10, 2018 at the number provided below or we shall consider that matter closed.
~Thank you~
Forrest Mc Lean, EJD.
Tulare County Sheriff's Dept.
Support Services Manager
833 S Akers
Visalia CA, 93277
559-802-9471
FMclean@co.tulare.ca.us
From: Beryl Lipton
Hello Mr. Mc Lean,
I apologize for having missed your messages. If further materials are required, I will go ahead and submit another request.
Thanks so much for your time and patience.
Best wishes,
Beryl
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following California Public Records Act request, copied below, and originally submitted on Feb. 6, 2018. You had previously indicated that it would be completed on April 2, 2018. I wanted to check on the status of my request, and to see if there was a new estimated completion date.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following California Public Records Act request, copied below, and originally submitted on Feb. 6, 2018. You had previously indicated that it would be completed on April 2, 2018. I wanted to check on the status of my request, and to see if there was a new estimated completion date.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following California Public Records Act request, copied below, and originally submitted on Feb. 6, 2018. You had previously indicated that it would be completed on April 2, 2018. I wanted to check on the status of my request, and to see if there was a new estimated completion date.
Thanks for your help, and let me know if further clarification is needed.
From: Tulare County Sheriff's Office
Good Afternoon Sir –
According to the email correspondence dated May 2, 2018, my Manager, Forrest Mc Lean, provided his contact information and times of availability, to discuss the query that resulted in over 2900 electronic communications that may have been responsive to your request criteria. Since we did not hear or receive a response back from you, we closed the PRA matter on May 10, 2018.
If you have any questions, please contact Forrest Mc Lean (559) 802-9538 or by email fmclean@tularecounty.ca.gov<mailto:fmclean@tularecounty.ca.gov>.
Respectfully,
Shirley A Moran, Supervisor
Records Division |Tulare County Sheriff’s Department
Phone: 559.802.9538 | Fax: 559.733.6780 | Mobile: 559.967.9143
E-Mail: smoran@tularecounty.ca.gov<mailto:smoran@tularecounty.ca.gov>
**Any comments may be made to my immediate Manager Forrest McLean at fmclean@tularecounty.ca.gov**
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