TSU Call Center
| Tracking # |
R000275-113020 |
| Submitted | Jan. 30, 2020 |
| Est. Completion | None |
MuckRock users can file, duplicate, track, and share public records requests like this one. Learn more.
Communications
From: gib smith
To Whom It May Concern:
Pursuant to the Tennessee Public Records Act, I hereby request the following records:
Related to the TennCare Solutions Unit (TSU) Call Center solicitation (Contract ID - 31865-00459), including the following: (1)the winning proposal (cost and technical); (2) all competitor proposals (cost and technical); (3) a copy of the awarded contract and any amendments since award date; (4) all invoices from 2017 on; (5) all compliance/performance reports since 2017; and (6) any other pricing sheets, cost forms, and evaluator comments from 2017-present.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 7 business days, as the statute requires.
Sincerely,
gib smith
From: Division of TennCare
Please submit your request to privacy.records.tenncare@tn.gov<mailto:privacy.records.tenncare@tn.gov>
From: Muckrock Staff
To Whom It May Concern:
Pursuant to the Tennessee Public Records Act, I hereby request the following records:
Related to the TennCare Solutions Unit (TSU) Call Center solicitation (Contract ID - 31865-00459), including the following: (1)the winning proposal (cost and technical); (2) all competitor proposals (cost and technical); (3) a copy of the awarded contract and any amendments since award date; (4) all invoices from 2017 on; (5) all compliance/performance reports since 2017; and (6) any other pricing sheets, cost forms, and evaluator comments from 2017-present.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 7 business days, as the statute requires.
Sincerely,
gib smith
From: Division of TennCare
Thank you for your request for information and interest in the Tennessee Division of TennCare. Our Public Records Policy and a link to the TennCare request submission portal are available at https://www.tn.gov/tenncare/legal/public-records.html
[TennCare Header Logo 2017]
Public Records Office
Division of TennCare
310 Great Circle Rd., Nashville, TN 37243
tn.gov/tenncare<file://AG03SDCWF00523/DC57_User_Users/DCV2470/Documents/Branding%20and%20Formatting/tn.gov/tenncare>
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Tennessee Public Records Act request, copied below, and originally submitted on Jan. 30, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Tennessee Public Records Act request, copied below, and originally submitted on Jan. 30, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Tennessee Public Records Act request, copied below, and originally submitted on Jan. 30, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Division of TennCare
Thank you for your original request for information, your follow-up and interest in the Tennessee Division of TennCare. Our Public Records Policy and, should you wish to submit your request, a link to the TennCare request submission portal are available at https://www.tn.gov/tenncare/legal/public-records.html
[TennCare Header Logo 2017]
Public Records Office
Division of TennCare
310 Great Circle Rd., Nashville, TN 37243
tn.gov/tenncare<file://AG03SDCWF00523/DC57_User_Users/DCV2470/Documents/Branding%20and%20Formatting/tn.gov/tenncare>
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Tennessee Public Records Act request, copied below, and originally submitted on Jan. 30, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Tennessee Public Records Act request, copied below, and originally submitted on Jan. 30, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Tennessee Public Records Act request, copied below, and originally submitted on Jan. 30, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Tennessee Public Records Act request, copied below, and originally submitted on Jan. 30, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Tennessee Public Records Act request, copied below, and originally submitted on Jan. 30, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Tennessee Public Records Act request, copied below, and originally submitted on Jan. 30, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Tennessee Public Records Act request, copied below, and originally submitted on Jan. 30, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Tennessee Public Records Act request, copied below, and originally submitted on Jan. 30, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Tennessee Public Records Act request, copied below, and originally submitted on Jan. 30, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Tennessee Public Records Act request, copied below, and originally submitted on Jan. 30, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Tennessee Public Records Act request, copied below, and originally submitted on Jan. 30, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Tennessee Public Records Act request, copied below, and originally submitted on Jan. 30, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Division of TennCare
Dear Gib Smith,
Thank you for registering with TennCare Records Portal.
Your Login ID is: requests@muckrock.com
If you did not submit your request through the public portal but are receiving this e-mail, an account has been created for you where you can track and monitor the status of your request, and receive any documents in response to your request.
If you have never used this system or cannot remember your password you may request a temporary password here: Request Temporary Password (https://u4037834.ct.sendgrid.net/ls/click?upn=NsSD9AJ7NC1Zn9x435-2BIaOuGAgdXOsA37oC6ARpob6k0Cx6A7eCOaHW-2B8aJuWkME-2FAPGJ81TGpzfjLY5raLGRpfXELCVg-2Bu2zASKJPNiIs8-3DHNWp_3c3vw1tf-2FyAaWW2M53CIoxiYnAXJieH8-2BcVn1zLxBu00rbxmd0k-2FTOn4BHh-2FuDs3-2FxpN2h0xop-2BoGPRLHufAgR22ll22a-2BTXZJsHciBcSz98pciUqpDWqNdrttzE9jQkWd5w9qlxs9qNZHF8appuJS-2BSKa2kYSQwv985S65tbLLG-2Foo6HiMZUbYZvGxw2L1Akt3PO4HBrz3kVKGs0-2BZpfaSHGsi9mxr7JOB-2Bvi182loGfaczVgMwCu1XDFAN7621)
Please login to "My Request Center" to update your account information, track the status of your request and receive requested records when they become available. This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY
From: Division of TennCare
Dear Gib Smith:
Thank you for your interest in public records of TennCare. Your request has been received and is being processed in accordance with the Tennessee Public Records Act ( Tenn. Code Ann. § 10-7-501 et seq.). Your request was received in this office on 11/30/2020 and given the reference number R000275-113020 for tracking purposes. Records Requested: To Whom It May Concern:
Pursuant to the Tennessee Public Records Act, I hereby request the following records:
Related to the TennCare Solutions Unit (TSU) Call Center solicitation (Contract ID - 31865-00459), including the following: (1)the winning proposal (cost and technical); (2) all competitor proposals (cost and technical); (3) a copy of the awarded contract and any amendments since award date; (4) all invoices from 2017 on; (5) all compliance/performance reports since 2017; and (6) any other pricing sheets, cost forms, and evaluator comments from 2017-present.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 7 business days, as the statute requires.
Sincerely,
gib smith
Your request will be forwarded to the relevant department(s) to locate the information you seek and to determine the volume and any costs associated with satisfying your request. You will be contacted about the availability and/or provided with copies of the records in question. PLEASE NOTE: The Tennessee Public Records Act does not require a governmental body to create new information, to do legal research, or to answer questions.
You can monitor the progress of your request at the link below and you'll receive an email when your request has been completed. Again, thank you for using the Public Records Portal.
TennCare
To monitor the progress or update this request please log into the Public Records Portal (https://u4037834.ct.sendgrid.net/ls/click?upn=NsSD9AJ7NC1Zn9x435-2BIaOuGAgdXOsA37oC6ARpob6nmebwNsQbxwSybyCP1UvZZQpvYupJ9cXqoAeJdR8jx1rebvvXoZd00nQTrY5FrRJg-3D2myY_3c3vw1tf-2FyAaWW2M53CIoxiYnAXJieH8-2BcVn1zLxBu00rbxmd0k-2FTOn4BHh-2FuDs3LSs138U-2FIQPsR3sQeRc7O0HrWxP7GEzHGxZb2wy3WPqFSRjUToc-2B5KAZGf51MDsIddXIP8gtQYT8FXli9FavmxToclNdw9-2BL2BYnydxDtr30N3ti-2F2SRyym-2BW6Z1Z6-2BCX-2But9mCUm-2FPFG3rnVPOpEvNFBSiOClWKS9P2q8t2y7sM5zcoE5vJJp5v2b-2Fy4OL5)
From: Division of TennCare
--- Please respond above this line ---
December 01, 2020
Gib Smith
411A Highland Ave DEPT MR 87212
Somerville, MA 02144
RE: Records Request of November 30, 2020, Reference # R000275-113020
Dear Gib Smith,
TennCare received your records request on November 30, 2020. Your request mentioned: “To Whom It May Concern:
Pursuant to the Tennessee Public Records Act, I hereby request the following records:
Related to the TennCare Solutions Unit (TSU) Call Center solicitation (Contract ID - 31865-00459), including the following: (1)the winning proposal (cost and technical); (2) all competitor proposals (cost and technical); (3) a copy of the awarded contract and any amendments since award date; (4) all invoices from 2017 on; (5) all compliance/performance reports since 2017; and (6) any other pricing sheets, cost forms, and evaluator comments from 2017-present.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 7 business days, as the statute requires.
Sincerely,
gib smith”
This letter is to request clarification with respect to the records you are requesting from the Division of TennCare. Tenn. Code Ann. § 10-7-503(a)(2)(A) provides that “[a]ll state, county and municipal records shall, at all times during business hours . . . be open for personal inspection by any citizen of this state, and those in charge of the records shall not refuse such right of inspection to any citizen, unless otherwise provided by state law.” Emphasis added. Please provide proof of Tennessee citizenship. This can be in the form of a picture ID such as a driver's license or other similar documents.
If you would like for TennCare to proceed with your information request, please provide clarifications within seven (7) days from 12/01/2020. Otherwise, we will consider your request withdrawn.
You may provide a response to TennCare by any of the following methods:
* By responding to this email; or
* By regular mail to: TennCare Privacy and Public Records Office, 310 Great Circle Road, Nashville, TN 37243.
Upon receipt of your clarification,Tenncare will further process your request as required by law, including if appropriate an estimate of costs associated with producing the requested records.
If you have any questions, please feel free to reply to this email communication or call us at 615-507-6820. Thank you for your attention.
Sincerely,
Andrei Dumitrescu
Public Records Coordinator
Division of TennCare
To monitor the progress or update this request please log into the Public Records Portal (https://u4037834.ct.sendgrid.net/ls/click?upn=NsSD9AJ7NC1Zn9x435-2BIaOuGAgdXOsA37oC6ARpob6kDksC0aP7TkJhWiJLjcuk9mt9fR2aflOvbZBUy5vJm84GkebJL2bVsTx1-2BQ5QNZ-2F8-3DqeSL_3c3vw1tf-2FyAaWW2M53CIoxiYnAXJieH8-2BcVn1zLxBu00rbxmd0k-2FTOn4BHh-2FuDs3Gk0-2Fp-2BtH9r92hFBS-2FrTmwqn8o9gkvoaHoYyNnhb0XPY-2FMTuUH-2F4GbsCbb2WdDll29p9zypeqhSOz6gkLPQ-2FNY189-2BKifKmRUw16896JYJb0Yt8CdpLYHB-2BDsk886GoKT-2BMtZamKdE6qln1J4PyK-2FDDTZ-2F9pDK4NheNaGzNHAYDSl34cyYoDMx5JH-2B0TVG72R)
From: Division of TennCare
--- Please respond above this line ---
January 11, 2021
Gib Smith
411A Highland Ave DEPT MR 87212
Somerville, MA 02144
RE: Records Request of November 30, 2020., Reference # R000275-113020.
Dear Gib Smith,
On November 30, 2020, you submitted a records request to the Division of TennCare . Your request mentioned: "To Whom It May Concern:
Pursuant to the Tennessee Public Records Act, I hereby request the following records:
Related to the TennCare Solutions Unit (TSU) Call Center solicitation (Contract ID - 31865-00459), including the following: (1)the winning proposal (cost and technical); (2) all competitor proposals (cost and technical); (3) a copy of the awarded contract and any amendments since award date; (4) all invoices from 2017 on; (5) all compliance/performance reports since 2017; and (6) any other pricing sheets, cost forms, and evaluator comments from 2017-present.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 7 business days, as the statute requires.
Sincerely,
gib smith"
Your request has been evaluated and has been denied based on availability of resources and competing agency priorities. Tenn. Code Ann. § 10-7-503(a)(2)(A) provides that “[a]ll state, county and municipal records shall, at all times during business hours . . . be open for personal inspection by any citizen of this state, and those in charge of the records shall not refuse such right of inspection to any citizen, unless otherwise provided by state law.” Emphasis added. Given that the state statute, as written, does not affirmatively require production of public records to non-citizens, TennCare declines to fulfill your request. Thank you for your interest in the Division of TennCare; however, we respectfully deny your request.
Sincerely,
Andrei Dumitrescu
Public Records Coordinator
Division of TennCare
To monitor the progress or update this request please log into the Public Records Portal (https://u4037834.ct.sendgrid.net/ls/click?upn=NsSD9AJ7NC1Zn9x435-2BIaOuGAgdXOsA37oC6ARpob6kDksC0aP7TkJhWiJLjcuk9mt9fR2aflOvbZBUy5vJm84GkebJL2bVsTx1-2BQ5QNZ-2F8-3D-raj_3c3vw1tf-2FyAaWW2M53CIoxiYnAXJieH8-2BcVn1zLxBu00rbxmd0k-2FTOn4BHh-2FuDs3gJY0uv63ngwqonIEXIJjN7JhNw5bIPc82j1WSwOMBOTDrMh9Nq-2FGs2DGjpEJq6Pf6CpMs5YDRplDS3YizMAdSaF53XGkWjyrTRFdULKmggB1Xp6Gkjoq0kFKG5GoS-2F8n1ZQEQP0vaCvhrNx3vRwQW99zCoXJiPHKVG0hL1QYYEIr4mpQLxBcJK9nqlbM86qP)
From: Division of TennCare
Thank you for your original request for information, your follow-up and interest in the Tennessee Division of TennCare. Our Public Records Policy and, should you wish to submit your request, a link to the TennCare request submission portal are available at https://www.tn.gov/tenncare/legal/public-records.html.
[TennCare Header Logo 2017]
Public Records Office
Division of TennCare
310 Great Circle Rd., Nashville, TN 37243
tn.gov/tenncare<file://AG03SDCWF00523/DC57_User_Users/DCV2470/Documents/Branding%20and%20Formatting/tn.gov/tenncare>
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Tennessee Public Records Act request, copied below, and originally submitted on Jan. 30, 2020. Please let me know when I can expect to receive a response. You had assigned it reference number #R000275-113020.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Tennessee Public Records Act request, copied below, and originally submitted on Jan. 30, 2020. Please let me know when I can expect to receive a response. You had assigned it reference number #R000275-113020.
Thanks for your help, and let me know if further clarification is needed.
From: Division of TennCare
Thank you for your original request for information, your follow-up and interest in the Tennessee Division of TennCare. Our Public Records Policy and, should you wish to submit your request, a link to the TennCare request submission portal are available at https://www.tn.gov/tenncare/legal/public-records.html
-
~WRD0005
From: Division of TennCare
Thank you for your original request for information, your follow-up and interest in the Tennessee Division of TennCare. Our Public Records Policy and, should you wish to submit your request, a link to the TennCare request submission portal are available at https://www.tn.gov/tenncare/legal/public-records.html
-
~WRD0863