Subject: Tennessee Public Records Act Request: Communication Services Contract - Tennessee - 2020

Kent Hoover filed this request on behalf of Beryl Lipton with the Blount County Purchasing of Tennessee.
Tracking #


Est. Completion None
Fix Required


From: Beryl Lipton

To Whom It May Concern:

Pursuant to the Tennessee Public Records Act, I hereby request the following materials related to inmate communication services and technologies at any and all county correctional or detention facility locations under the jurisdiction of this agency:

Any and all agreements related to the acquisition and use of these inmate communication services and technologies, including installation, maintenance, financial requirements, or associated commissions.

This includes (but is not limited to) all contracts (as well as associated amendments, attachments, and exhibits), data sharing agreements, insurance agreements, intergovernmental services agreements, licensing agreements, memorandums of understanding, and nondisclosure agreements regarding or relevant to this technology or service. Please provide a copy of any informal agreements, insurance agreements, liability waivers, and warranties that reference this technology or otherwise guide its use or the relationship between this agency, the provider or developer, or any other partner or entity that may use or access it.

Please include all associated supplemental materials, including any and all attachments, amendments, and exhibits. Please provide any other materials regarding the terms of service, including the term and expiration date of the current contract, as well as any optional contract extensions. Please include the name of the current telecommunication provider, as well as the services currently being provided pursuant to the agreement. Relevant companies include (but are not limited to) Global Tel Link (GTL), CenturyLink, City Tele Coin, ICSolutions, JPay, and Securus Technologies.

A copy of any available or relevant solicitations, Requests for Expressions of Interest, Requests For Proposal (or equivalent calls for bids), responses to Requests for Expressions of Interest, letters of interest, responses to Requests for Proposal, sole source or limited source justification and approval documentation, documentation of selection, and other materials generated in the consideration, selection, provision, installation, maintenance, or use of the technology in question.

FINANCIAL MATERIALS - Purchase Orders, Invoices, Commission reports
Any invoice or payment records related to the financing or funding of these technologies or services, including a copy of any purchase orders, invoices, revenue reports, and other memoranda and documentation related to the payment or cost (or lack thereof) of the technology and related personnel, equipment, maintenance, or other elements concerning this system. Please include all usage and fee reports, providing as much segregable data as possible, including, but not limited to, the rate at which the funds were generated, the revenue generated for each service, the timeframe during which the funds were generated, the nature of the communication's payment (collect, prepaid, inmate account), etc. Please provide equivalent materials for video conferencing equipment and other electronic communication and telecommunication services.

Please provide the above materials as they relate to any and all inmate telecommunication services, including but not limited to:
• phone
• video visitation
• e-card
• e-mail
• text

Please also provide the above materials for any services associated with inmate tablets, internet access, or electronic services, including e-books, digital communications, mp3s and music, or similar communication or digital services.

Please provide all current contract materials and invoices for the period January 1, 2015 through the date this request is processed.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes. If you have any questions, please contact me at 617-299-1832.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter.

I look forward to receiving your response to this request within 7 business days, as the statute requires.


Beryl Lipton

From: Blount County Purchasing

To whom this may concern,

All public records request are processed through our online portal. You may
put in a request by visiting our website, and submitting a
request. Feel free to reach out to me if you have any problems submitting
your request.

Take Care,

Ashley Merrick

*Purchasing Specialist*

Blount County Purchasing

385 Court Street

Maryville, TN 37804-5906

PHONE: (865) 273-5740

FAX: (865) 273-5746


*Consider the environment - please think before you print this email.*


Thank you for submitting a request for records.

Your request security key is 697553.
Your request reference number is Request Number: PRR-629-2021.

Please have this security key and reference number available when communicating with our staff regarding your request.

Note: This is an automated email notification. Please do not respond to this email.

From: Blount County Purchasing

Kent Hoover


In response to your records request received on 10/29/2021 at 2:34:56 pm, our office is taking the action(s) indicated below:

Your request is denied on the following grounds:

_____ Your request was not sufficiently detailed to enable identification of the specific requested record(s).

You need to provide additional information to identify the requested record(s).

_____ No such record(s) exists or this office does not maintain record(s) responsive to your request.

__X___ No proof of Tennessee citizenship was presented with your request. Your request will be reconsidered upon presentation of an adequate form of identification.

_____ You are not a Tennessee citizen.

_____ You have not paid the estimated copying/production fees.

_____ The following state, federal, or other applicable law prohibits disclosure of the requested records:

If you have any additional questions regarding your record request, please contact the Public Records Request Coordinator at:


Records Custodian

From: Blount County Purchasing

Kent Hoover

In response to your records request received on 10/29/2021 at 2:34:56 pm, our office is taking the action(s) indicated below:

It is not practicable for the records you requested to be made promptly available for inspection and/or copying because:

_____ It has not yet been determined that records responsive to your request exist; or

__X___ The office is still in the process of retrieving, reviewing, and/or redacting the requested records.

Please disregard the email from yesterday, the office working on this request did not realize a state ID had been provided.

Due to the extensive nature of this request it will take longer than seven business to fulfill; as soon as there is a timeline on fulfillment we will update you. In the interim, thank you for your patience.

If you have any additional questions regarding your record request, please contact the Public Records Request Coordinator at:


Records Custodian

From: Blount County Purchasing

Kent Hoover

In response to the request you made on 10/29/2021 at 2:34:56 pm, our office is taking action(s) indicated below:

____The public record(s) responsive to your request will be made available for inspection:


Date & Time:

_____Copies of public record(s) responsive to your request are:

__X_ Attached

___ Available for pickup at the following location:

___ Being delivered via: _____ USPS First-Class Mail _____ Electronically _____ Other:

We have fulfilled what we can of the material requested via JustFOIA. However, the Blount County Sheriff's Office has their own records request procedure for what remains. They can be reached at 865-273-5000 to begin that request process.

If you have any additional questions regarding your record request, please contact the Public Records Request Coordinator at:


Records Custodian


There are no files associated with this request.