911 Domestic Violence Call Response Time 2019 vs. 2020 (Spokane Police Department)

Colin Gerber

Thank you for your interest in public records of the City of Spokane.  Your request has been received and is being processed.  Your request was received in this office on October 22, 2020 and given the reference number P004481-102220 for tracking purposes.
Date/Date Range Start:
Date Range End:
Description of Records Requested: To Whom It May Concern:

Pursuant to the Washington Public Records Act, I hereby request from Spokane Police Department any records, datasets, or materials that contain the following:

For July 2020:
- Average response time of department for all calls
- Average response time of department for domestic violence calls only

For all domestic violence/domestic disturbance calls to the 911 dispatch center in the month of July 2020, separated by individual call:
- Type of call
- Priority level
- Date and time of call received
- Date and time first officer arrived on scene
- Race and ethnicity of victim, if available
- Race and ethnicity of perpetrator(s), if available
- Outcome or resolution of call

For July 2019:
- Average response time of department for all calls
- Average response time of department for domestic violence calls only

For all domestic violence/domestic disturbance calls to the 911 dispatch center in the month of July 2019, separated by individual call:
- Type of call
- Priority level
- Date and time of call received
- Date and time first officer arrived on scene
- Race and ethnicity of victim, if available
- Race and ethnicity of perpetrator(s), if available
- Outcome or resolution of call

The requested documents will be made available to the general public. These records are being requested as part of a collaborative research effort and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter.

I look forward to receiving your response to this request within 5 business days, as the statute requires.

Sincerely,

Colin Gerber

Upload documents directly: https://https://www.muckrock.comhttps://www.muckrock.com/

Your request will be forwarded to the relevant City department(s) to locate the records you seek and to determine the volume and any costs associated with satisfying your request.  You will be contacted about the availability of the records in question.
You can monitor the progress of your request at the link below and you'll receive an email when your request has been completed.  Again, thank you for using the Spokane Records Center.
City of Spokane

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This is an auto-generated email. PLEASE DO NOT REPLY to this email. A new message has been added to a public records request submitted by you. If you wish to submit a response, update the request, check the status, or submit a new public records request, please do so through your "My Request Center" account on the City's public records request center.
In accordance with the Public Records Act (PRA), RCW 42.56.520, this message acknowledges receipt of your PRA request, received by the City of Spokane on October 22, 2020.  This request has been assigned tracking number P004481-102220.  Please use this number in any communications concerning this request.

Specifically, you requested:
“To Whom It May Concern:Your request was forwarded to staff in the City's Police Department for review and compiling of any responsive records.

Pursuant to the Washington Public Records Act, I hereby request from Spokane Police Department any records, datasets, or materials that contain the following:

For July 2020:
- Average response time of department for all calls
- Average response time of department for domestic violence calls only

For all domestic violence/domestic disturbance calls to the 911 dispatch center in the month of July 2020, separated by individual call:
- Type of call
- Priority level
- Date and time of call received
- Date and time first officer arrived on scene
- Race and ethnicity of victim, if available
- Race and ethnicity of perpetrator(s), if available
- Outcome or resolution of call

For July 2019:
- Average response time of department for all calls
- Average response time of department for domestic violence calls only

For all domestic violence/domestic disturbance calls to the 911 dispatch center in the month of July 2019, separated by individual call:
- Type of call
- Priority level
- Date and time of call received
- Date and time first officer arrived on scene
- Race and ethnicity of victim, if available
- Race and ethnicity of perpetrator(s), if available
- Outcome or resolution of call

The requested documents will be made available to the general public. These records are being requested as part of a collaborative research effort and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter.

I look forward to receiving your response to this request within 5 business days, as the statute requires.

Sincerely,

Colin Gerber

Upload documents directly: https://https://www.muckrock.comhttps://www.muckrock.com/

We reasonably anticipate requiring approximately 30 days, or until on or about November 30, 2020, to provide an installment for your request. We will follow up with you on or about that date regarding the status of your request. If public records become available in advance of this estimate, we will let you know. Conversely, if City staff encounters a need to extend our estimate, we will advise accordingly.

Regarding the portion of your request that states “…calls to the 911 dispatch center…,” 911 records are maintained by Spokane Regional Emergency Communications (SREC). If you haven’t already, you may wish to submit a separate request of that agency to determine what, if any, responsive records it may hold for your request. You may utilize the following link to submit a request through SREC’s online public records request portal:

The contact information is as follows:
Spokane Regional Emergency Communications Systems
1121 W Gardner Ave.
Spokane, WA 99260
(509) 477-5763

Sincerely,

Sabrina Groves
Administrative Specialist
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This is to follow up my October 29, 2020, message below in regards to your October 22, 2020 public records request assigned City Clerk's Tracking #P004481-102220.  This is to advise that staff is still in the process of searching for and compiling responsive records to your request and/or we are still in the process of reviewing compiled records for any exempt information.
Due to other work load, staff schedules, and the short work week last week (Thanksgiving holidays), we were unable to provide an installment for your request by today’s date.
We anticipate requiring an additional 21 days, or until on or about December 21, 2020, to provide an installment for your request.  We will follow up with you on or about December 21 to update you on the status of your request.  If further time will be needed to provide an installment, we will advise accordingly. Likewise, if responsive records become available sooner, we will let you know.
Sincerely,
Sabrina Groves
Administrative Specialist
To monitor the progress or update this request please log into the

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This is an auto-generated email. PLEASE DO NOT REPLY to this email. A new message has been added to a public records request submitted by you. If you wish to submit a response, update the request, check the status, or submit a new public records request, please do so through your "My Request Center" account on the City's public records request center.
This is to follow up my November 30, 2020, message below in regards to your October 22, 2020, public records request assigned City Clerk's Tracking #P004481-102220.  This is to advise that staff is still in the process of searching for and compiling responsive records to your request and/or we are still in the process of reviewing compiled records for any exempt information.  Due to other work load and staff schedules with the upcoming Christmas and New Year's holidays, we were unable to provide an installment for your request by today’s date.
We anticipate requiring an additional 30 days, or until on or about January 20, 2021, to provide an installment for your request.  We will follow up with you on or about January 20 to update you on the status of your request.  If further time will be needed to provide an installment, we will advise accordingly. Likewise, if responsive records become available sooner, we will let you know.
Sincerely,
Sabrina Groves
Administrative Specialist
To monitor the progress or update this request please log into the

--- Please respond above this line ---
This is an auto-generated email. PLEASE DO NOT REPLY to this email. A new message has been added to a public records request submitted by you. If you wish to submit a response, update the request, check the status, or submit a new public records request, please do so through your "My Request Center" account on the City's public records request center.
This is to follow up my December 21, 2020, message below in regards to your October 22, 2020, public records request assigned City Clerk's Tracking #P004481-102220.  This is to advise that staff is still in the process of searching for and compiling responsive records to your request and/or we are still in the process of reviewing compiled records for any exempt information.
Due to other work load and staff schedules, we were unable to provide an installment for your request by today’s date.
We anticipate requiring an additional 21 days, or until on or about February 10, 2021, to provide an installment for your request.  We will follow up with you on or about February 10 to update you on the status of your request.  If further time will be needed to provide an installment, we will advise accordingly. Likewise, if responsive records become available sooner, we will let you know.
Sincerely,
Sabrina Groves
Administrative Specialist
To monitor the progress or update this request please log into the

--- Please respond above this line ---
This is an auto-generated email. PLEASE DO NOT REPLY to this email. A new message has been added to a public records request submitted by you. If you wish to submit a response, update the request, check the status, or submit a new public records request, please do so through your "My Request Center" account on the City's public records request center.
This is to follow up my January 20, 2021, message below in regards to your October 22, 2020, public records request assigned City Clerk's Tracking #P004481-102220.  This is to advise that staff is still in the process of searching for and compiling responsive records to your request and/or we are still in the process of reviewing compiled records for any exempt information.
Due to other work load and staff schedules, we were unable to provide an installment for your request by today’s date.
We anticipate requiring an additional two weeks, or until on or about February 26, 2021, to provide an installment for your request.  We will follow up with you on or about February 26 to update you on the status of your request.  If further time will be needed to provide an installment, we will advise accordingly. Likewise, if responsive records become available sooner, we will let you know.
Sincerely,
Sabrina Groves
Administrative Specialist
To monitor the progress or update this request please log into the

--- Please respond above this line ---
This is an auto-generated email. PLEASE DO NOT REPLY to this email. A new message has been added to a public records request submitted by you. If you wish to submit a response, update the request, check the status, or submit a new public records request, please do so through your "My Request Center" account on the City's public records request center.
This is to follow up my February 12, 2021, message below in regards to your October 22, 2020, public records request assigned City Clerk's Tracking #P004481-102220.
Due to other work load and staff schedules, we were unable to provide an installment for your request by today’s date.
We anticipate requiring until the end of the week, or until on or about March 5, 2021, to provide an installment for your request.  We will follow up with you on or about March 5 to update you on the status of your request.  If further time will be needed to provide an installment, we will advise accordingly. Likewise, if responsive records become available sooner, we will let you know.
Sincerely,
Sabrina Groves
Administrative Specialist
To monitor the progress or update this request please log into the

Mr. Gerber:

This is a follow up to my March 3, 2021, message to you below regarding your October 22, 2020, public records request assigned tracking number P004481-102220.

As was previously advised, your request was forwarded to staff in the City's Police Department for review and compiling of any responsive records.

This is to advise that responsive records are attached via this email. These same records are available by accessing your account via the My Request Center on the City’s public records request portal (GovQA). The installment is comprised of available data retrieved by staff from the SPD's Technical Assistance Response Unit (TARU).

Do the provided documents satisfy the intent of your request? If not and you are seeking additional records from the City, describe as clearly as possible as to what those remaining identifiable public records may be and which departments and/or persons in the City possess such records, and we will be glad to look into your request further.
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Please provide any such clarification within 30 days of today's date, or by April 5, 2021. If no clarification is received from you by that date, your public records request will be considered concluded and closed, and a new request would be required in this matter after April 5.

Sincerely,

Sabrina Groves
Administrative Specialist
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Sabrina Groves | City of Spokane | Administrative Specialist

--- Please respond above this line ---
This is an auto-generated email. PLEASE DO NOT REPLY to this email. A new message has been added to a public records request submitted by you. If you wish to submit a response, update the request, check the status, or submit a new public records request, please do so through your "My Request Center" account on the City's public records request center.
This is a follow up to my March 3, 2021, message to you below regarding your October 22, 2020, public records request assigned tracking number P004481-102220.

As was previously advised, your request was forwarded to staff in the City's Police Department for review and compiling of any responsive records.

This is to advise that responsive records are available by accessing your account via the My Request Center on the City’s public records request portal (GovQA).  The installment is comprised of available data retrieved by staff from the SPD's Technical Assistance Response Unit (TARU).

Do the provided documents satisfy the intent of your request? If not and you are seeking additional records from the City, describe as clearly as possible as to what those remaining identifiable public records may be and which departments and/or persons in the City possess such records, and we will be glad to look into your request further.
Please provide any such clarification within 30 days of today's date, or by April 5, 2021. If no clarification is received from you by that date, your public records request will be considered concluded and closed, and a new request would be required in this matter after April 5.
Sincerely,

Sabrina Groves
Administrative Specialist

To monitor the progress or update this request please log into the

--- Please respond above this line ---

If you wish to submit a response, update an existing request, check the status of an already submitted request, or submit a new public records request, please do so by replying to this notification or go through your “My Request Center” account on the City’s public records request portal (https://u8387778.ct.sendgrid.net/ls/click?upn=6HtRfOYLt5fXvpttM-2FU1HSVD4CrS9uFW2stupoI-2F3P-2FCR9v4w4dDGSabyWOuZGyK73EIPwhayp6yerTiw-2FMwyAatRlrvnO7ENj4b1rLl3GE-3Dh0hP_o8QH8I0RX4Yq68RrUWaiThTXC77tZjDlByRUpWgfZeIQLy48UEjD7XpaBOVpyyij2JCym5-2BfGo-2B2CSTKyoX1DSvK3HlmNA9znxfrYC6Uhchmtf3jn6UL-2Bv98W-2FQOf-2FpYAWtFbGUrLkTxyOzXEq-2BOAHWbt0HpSWa8l8muz6nKuM3A2luKnHkyOLCO2wlQ51RBKIA3Ke5ca1zCGwulMsKJhvxgVOauiEqILJ-2B4PDEkmbLtBv3yMPLf4h-2FqS-2FugcXpELpWXTBL73u2yVIJPF-2FCmyxbP3PeqRPzS-2FDTXatbTSScIYwFqbGzhu6qVz46VSzuv-2B0s-2BKMWwUgVRD7Z1Um9n3aSuUvo-2Bfmoq57EYzmkeaLYTQYsTnIgKyGL8bP8XVyo6SbXkO18Ub-2FqTEkvg5LV9Vg-3D-3D)
This is a follow up to my March 5, 2021, correspondence to you wherein I sought clarification regarding your public records request assigned tracking number P000481-102220, with any such clarification to be provided to the City Clerk’s Office by April 5, 2021.

As to our knowledge, no such clarification has been received. Section 6.1.3 of the City's Public Records Request Policy and Procedures states, in part, the following:
If the requestor does not provide clarification in response to a request by the Public Records Officer for clarification, within thirty (30) days of the clarification request having been made, the City will consider the request abandoned as to those portion for which clarification was requested but not received, and advise the requestor in writing that the request has been closed as to those portions. Should the requestor, after such closure, provide clarification, his or her clarified request shall be considered a new request and shall be processed as such, and other public records requests can be processed ahead of such a clarified request.

Therefore, we are considering our response to your request to be concluded and closed, and a new request would be required for any remaining records you may still be seeking in this matter.

If you feel there has been any misunderstanding or if we may be of further assistance, please advise.

Sincerely,

Sabrina Groves
Administrative Specialist
To monitor the progress or update this request please log into the

If you wish to submit a response, update an existing request, check the status of an already submitted request, or submit a new public records request, please do so by replying to this notification or go through your “My Request Center” account on the City’s public records request portal (https://u8387778.ct.sendgrid.net/ls/click?upn=6HtRfOYLt5fXvpttM-2FU1HSVD4CrS9uFW2stupoI-2F3P-2FCR9v4w4dDGSabyWOuZGyK73EIPwhayp6yerTiw-2FMwyAatRlrvnO7ENj4b1rLl3GE-3D1mia_o8QH8I0RX4Yq68RrUWaiThTXC77tZjDlByRUpWgfZeIQLy48UEjD7XpaBOVpyyij2JCym5-2BfGo-2B2CSTKyoX1DSvK3HlmNA9znxfrYC6Uhch2Kb2KK7umstTYs3-2FHcZgyD3H089jXZpz3H4oM8xIS9Pp4R6cIb-2F5Ct5n-2FfzMv3MT2Cv1MN69rUukGcc8V-2FqLSgfwX7X4qMRMIPFckEhUrcpog2WWt-2FjjMZUJFjMmQ-2BMGtSWsYq-2FTn7g-2BFPi8SWCdp34XuN61OT-2BxoABnodXv2Wi-2B9xGbJXYMce-2FbBnRn75WZBLdsGjm6kVumGE-2BUGaoPDx0LRgfqtmKXcT5kk7Py-2BmDfMHWGvn7-2F1fJlqGA17utQM103HzJ1txpCnV7R-2BbFinizLCSwFluDgA84fkJkiVHw-3D-3D)

Dear Colin Gerber:

Thank you for submitting your public records request through The Spokane Public Records Center. We would like to invite you to take a short survey on your experience.

Please click the following link if you would like to participate.
Customer Satisfaction Survey (https://u8387778.ct.sendgrid.net/ls/click?upn=6HtRfOYLt5fXvpttM-2FU1HSVD4CrS9uFW2stupoI-2F3P-2FCR9v4w4dDGSabyWOuZGyKOxaNTcvv-2F4ALTGWf3-2FBgaDnMu6wKPaejYq7JYvoIRLQXQY0mJj6bYotEmCD5JW6luH81c1B-2Bfqq2bAFNQMKYyjOFS5FUEofgFLcBHRxse73WGXjVFgrwZbAP5mw07Q08QkOzJA7UOyauWxfn5cJqUw-3D-3Dzjuz_o8QH8I0RX4Yq68RrUWaiThTXC77tZjDlByRUpWgfZeIQLy48UEjD7XpaBOVpyyij2JCym5-2BfGo-2B2CSTKyoX1DSvK3HlmNA9znxfrYC6Uhch2Kb2KK7umstTYs3-2FHcZgyD3H089jXZpz3H4oM8xIS9Pp4R6cIb-2F5Ct5n-2FfzMv3MT2Cv1MN69rUukGcc8V-2FqLSgfwX7X4qMRMIPFckEhUrcpog2WWt-2FjjMZUJFjMmQ-2BMGtSWsYq-2FTn7g-2BFPi8SWCdpo4ljpiPD3KxOh51Ly5SRWgnasUyoB4jPq8FFYG4iOB6IincUm1BqfldHY40l7OwxI1qPzONp-2FsEPfaQLGPKCgoclUwJtAhd-2BEerOnPXhu-2Bohgea-2BC4TewVfNfB4tWj0CSzvEg5-2F1uLLtJrWViiIkVg-3D-3D)

We appreciate your feedback.
Thank you.