Amazon emails (Seattle Police Department)
| Tracking # |
P068563-01042 P059457-061620 |
| Multi Request | Amazon emails |
| Submitted | June 13, 2020 |
| Est. Completion | Feb. 14, 2022 |
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Communications
From: Bridget Brululo
To Whom It May Concern:
Pursuant to the Washington Public Records Act, I hereby request the following records:
All emails from addresses ending in "@amazon.com"
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.
Sincerely,
Bridget Brululo
From: Seattle Police Department
At this time, the Seattle Police Department’s Legal Unit is operating under an extreme backlog of requests, staffing shortages, the redeployment of supporting units to SPD’s frontline COVID-19 response, and, pursuant to CDC recommendations and City direction, reassignment to remote access. For these reasons, our ability to process new requests is substantially limited; we are currently estimating minimum response timelines, depending on the volume and complexity of requests, in excess of 6-12 months. Current requests should likewise anticipate that it will take additional time to process records and respond. We apologize for any inconvenience, and deeply appreciate your understanding as we all pull together, in the face of this unprecedented, pandemic public crisis, to manage as best we can our business operations.
Dear Bridget Brululo:
Thank you for using the Seattle Police Public Records Request Center. (https://u8387795.ct.sendgrid.net/ls/click?upn=nZGH0ylxadMp5hTpNkeAFs5-2B0tNFpOmK4x7yiv5okBWV7cNXawYhgRb15ZYq812sjosyu25jaqNbkhZ-2FlHCSr2hrOgTti4FxZ0mWrVq647Y-3DGBnU_zRJr10TLf0vAg70x58mw3s8p7DpGECW34YXRUn2UnH4Pga4XdvybEeDvTMZ8P-2FQSjbl8nNgQldP2Qi6e0EHyzT9Oexb7hwV3MUIrWEJMNnpvl6ABL88ITP1Kr0RiT0dlcQ3UCAr0yO0iM6WkYbBnBCdNov1lPVFSL1uKNzPftoOoAzmYJ1obpR2ZbzifvxN3HZ4fLjyGucaPIc3jkP6MN8DD1MtvCgmSF-2FFD1lbxu3bf7-2BKQYEUPoiKYbXf2GHt9JUZYHPsWxfpz-2B60gxUQqL4-2BWNNOfoNY7wV5ewdt4h6ru6Uz7vnVyYRUX3N6qAhONCb1tdkoZXiowBqUVhRH588voLF-2Fg0G-2F-2BtZGBybaRGF5oAkMNaLavTawJgSCiE53G)
Your request was received on June 16, 2020and the reference number is P059457-061620.
If the City's representative entered your request into the system and you didn't specifically register:
* Access the Police Public Records Request Center (https://u8387795.ct.sendgrid.net/ls/click?upn=nZGH0ylxadMp5hTpNkeAFs5-2B0tNFpOmK4x7yiv5okBWV7cNXawYhgRb15ZYq812sjosyu25jaqNbkhZ-2FlHCSr2hrOgTti4FxZ0mWrVq647Y-3DN0pz_zRJr10TLf0vAg70x58mw3s8p7DpGECW34YXRUn2UnH4Pga4XdvybEeDvTMZ8P-2FQSjbl8nNgQldP2Qi6e0EHyzT9Oexb7hwV3MUIrWEJMNnpvl6ABL88ITP1Kr0RiT0dlcQ3UCAr0yO0iM6WkYbBnBCdNov1lPVFSL1uKNzPftoOoAzmYJ1obpR2ZbzifvxN3HZ4fLjyGucaPIc3jkP6MN8DD1MtvCgmSF-2FFD1lbxu3bf7-2BKQYEUPoiKYbXf2GHt9tuvKkAmEzRk8hA6cZy78COQmN2kmihgF0ldRN6XzFixsyzR-2Fz4RT26rSGIeeW67iXj64g5pB9dnfS-2BtQYu2RpJ-2FOchurBAUkUlguQIA-2FovYsi2guPbSdCvgq2ZqxtmsK)
* Access the "My Records Request Center"
* Access the "View My Requests"
* Enter the E-Mail below (should be the E-Mail you gave the representative)
* At the login prompt click the forgotten password link
* You will be sent a temporary password to login and then change to a permanent password
Please use the center to track the progress of your requests, pay for your requests online, and download your records!
Here is your login: requests@muckrock.com
Request Summary Incident Information (if provided):
* Incident Number:
* Incident Date:
* Incident Time:
* Incident Location:
* Investigating Officers:
Request Description and Details (as provided):
* Overall Description:
To Whom It May Concern:
Pursuant to the Washington Public Records Act, I hereby request the following records:
All emails from addresses ending in "@amazon.com"
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.
Sincerely,
Bridget Brululo
From: Seattle Police Department
06/16/2020
Bridget Brululo
requests@muckrock.com
RE: Public Disclosure Request #: P059457-061620
Dear Bridget Brululo,
This communication is in response to your public disclosure request.
The purpose of this correspondence is to provide you a status update. Your request status is: Assigned.
If you have any questions, you may send messages using the Police Records Request Center or call the Public Disclosure Desk at 206-684-5481.
Please add seattle@mycusthelp.net to your E-mail contacts/address book to ensure delivery of the record center E-mails to your Inbox. (mailto:seattle@mycusthelp.net)
This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.
SPD receives between 7000 and 8000 public records requests annually and is processing between 1400 to 1500 open requests at a time. This may result in a slower than anticipated response to your request. Thank you for your patience.
From: Seattle Police Department
--- Please respond above this line ---
06/23/2020
Bridget Brululo
requests@muckrock.com
RE: Public Disclosure Request#: P059457-061620
Dear Bridget Brululo,
This acknowledges receipt of your public disclosure request P059457-061620 received on June 16, 2020. At this time, the Seattle Police Department’s Legal Unit is operating under an extreme backlog of requests, staffing shortages, the redeployment of supporting units to SPD’s frontline COVID-19 response, and, pursuant to CDC recommendations and City direction, reassignment to remote access. For these reasons, our ability to process new requests is substantially limited; we are currently estimating minimum response timelines, depending on the volume and complexity of requests, in excess of 6-12 months. Current requests should likewise anticipate that it will take additional time to process records and respond. We apologize for any inconvenience, and deeply appreciate your understanding as we all pull together, in the face of this unprecedented, pandemic public crisis, to manage as best we can our business operations. Please clarify if there is a date restriction for the emails you have requested.
In the interim, we will endeavor to respond to portions of your request that do not require clarification. At this time, SPD anticipates that it will be able to provide a first installment of records on or about 9/17/2020. However, please note that this time estimate may change depending on any clarification you provide and as we continue to process your request. If we do not hear from you within 30 days regarding the requested clarification, SPD will be unable to respond to the portion of your request that requires clarification.
If you have any questions, you may send a message using the Police Records Request Center or call the Public Disclosure Desk at 206-684-5481.
Sincerely,
Dianalynn Oreiro
Seattle Police Department
Legal Unit
SPD receives between 7000 and 8000 public records requests annually and is processing between 1400 to 1500 open requests at a time. This may result in a slower than anticipated response to your request. Thank you for your patience.
Please add seattle@mycusthelp.net to your E-mail contacts/address book to ensure delivery of the record center E-mails to your Inbox. (mailto:seattle@mycusthelp.net)
From: Seattle Police Department
--- Please respond above this line ---
09/21/2020
Bridget Brululo
requests@muckrock.com
RE: Public Disclosure Request#: P059457-061620
Dear Bridget Brululo,
The purpose of this communication is to provide a status update regarding your request.
The Seattle Police Department needs additional time to respond to your request due to our current workload and backlog, we are still processing your request.
At this time, we anticipate having a response/installment to you on or about 10/29/2020.
We thank you for your patience as we continue to process your request.
If you have any questions, you may send a message using the Police Records Request Center or call the Public Disclosure Desk at 206-684-5481.
Sincerely,
Dianalynn Oreiro
Seattle Police Department
Legal Unit
SPD receives between 7000 and 8000 public records requests annually and is processing more than 2000 open requests at a time. This may result in a slower than anticipated response to your request. Thank you for your patience.
As a reminder you can login at the Police Records Request Center where you can access Police online information, manage your profile, submit record requests, track your request status, receive and send messages, make payments, view frequently asked questions, and download your records.
Please add seattle@mycusthelp.net to your E-mail contacts/address book to ensure delivery of the record center E-mails to your Inbox. (mailto:seattle@mycusthelp.net)
From: Seattle Police Department
--- Please respond above this line ---
11/05/2020
Bridget Brululo
requests@muckrock.com
RE: Public Disclosure Request#: P059457-061620
Dear Bridget Brululo,
The purpose of this communication is to provide a status update regarding your request.
The Seattle Police Department needs additional time to respond to your request as we are still processing emails responsive to your request.
At this time, we anticipate having a response/installment to you on or about 12/4/2020.
If you have any questions, you may send a message using the Police Records Request Center or call the Public Disclosure Desk at 206-684-5481.
Sincerely,
Dianalynn Oreiro
Seattle Police Department
Legal Unit
SPD receives between 7000 and 8000 public records requests annually and is processing more than 2000 open requests at a time. This may result in a slower than anticipated response to your request. Thank you for your patience.
As a reminder you can login at the Police Records Request Center where you can access Police online information, manage your profile, submit record requests, track your request status, receive and send messages, make payments, view frequently asked questions, and download your records.
Please add seattle@mycusthelp.net to your E-mail contacts/address book to ensure delivery of the record center E-mails to your Inbox. (mailto:seattle@mycusthelp.net)
From: Seattle Police Department
--- Please respond above this line ---
12/17/2020
Bridget Brululo
requests@muckrock.com
RE: Public Disclosure Request#: P059457-061620
Dear Bridget Brululo,
This message is in further response to your public disclosure records request. The Seattle Police Department has records ready to be released pending payment.
An email search was conducted using the following search parameters:
Mailboxes: all SPD mailboxes
Keywords: none
Conditions: Participants: @amazon.com
Conditions: Message Type: email
Date Range: sent before 6/16/20
We are providing a first installment of emails located responsive to your request. Please be advised, we have left all links live so that you may click them within the emails.
The fee for the responsive records is: $1.25 (Invoice to follow)
As indicated the email search results in 55,118 emails. Please be advised, this is a voluminous request. With an estimate math of 100 emails in an hour, 1 hour a week, 1 installment a month - we anticipate it will take approximately 11 years to complete. If you would like to restrict the date range and emails, please let us know as soon as possible. Otherwise, we will continue to provide the emails in multiple installments.
At this time, the Seattle Police Department anticipates having your next installment of records to you on or about 2/10/2021.
If you have any questions, you may send a message using the Police Records Request Center or call the Public Disclosure Desk at 206-684-5481.
Sincerely,
Dianalynn Oreiro
Seattle Police Department
Legal Unit
SPD receives between 7000 and 8000 public records requests annually and is processing more than 2000 open requests at a time. This may result in a slower than anticipated response to your request. Thank you for your patience.
As a reminder you can login at the Police Records Request Center where you can access Police online information, manage your profile, submit record requests, track your request status, receive and send messages, make payments, view frequently asked questions, and download your records.
Please add seattle@mycusthelp.net to your E-mail contacts/address book to ensure delivery of the record center E-mails to your Inbox. (mailto:seattle@mycusthelp.net)
From: Seattle Police Department
This email is in further response to your public disclosure records request P059457-061620. The Seattle Police Department has records ready to be released pending payment.
You have 30 days from today's date to pay for your records. If the City does not receive your payment within this time period, your request will be considered abandoned, and you will need to submit a new request.
SPD strongly encourages online payments during the COVID-19 Pandemic.
To pay online, please follow these steps:
* Navigate to the Public Records Request Center.
* Select 'My Records Request Center'.
* Select 'View My Requests'. You may be asked to login.
* Find this request: P059457-061620.
* Select the 'View Invoices' button.
* Opens a pop-up window showing your invoice: INV20-P059457-1.
* Click on the invoice and then the 'Pay Now' button.
* Continue processing your payment.
* Select 'Done'.
* Once the payment process is done, you are returned to the Public Records Request Center.
* After your payment is successful you will receive an email from our payments center. After we receive your payment through the Police Records Request Center Secure Payments, the Public Disclosure Unit will release your records within one to two business days and send you a notice with instructions on how to download the records.
Please add seattle@mycusthelp.net to your E-mail contacts/address book to ensure delivery of the record center E-mails to your Inbox. (mailto:seattle@mycusthelp.net)
This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.
From: Seattle Police Department
12/17/2020 8:29:21 PM
Name: Bridget Brululo
RE: Public Disclosure Request Payment
This message is from the City of Seattle's Payment Center.
Please notice the 'Payment Status' below. If the payment was successful, you will also receive an email from the City of Seattle Public Records Request Center with additional information regarding your request.
Confirmation of your payment(s) made on 12/17/2020 8:29:21 PM by Bridget Brululo for $1.25.
Account Number: 40668
Payment Date: 12/17/2020
Payment Status: AUTHORIZED
Confirmation Code: 203125
Payment Amount: $ 1.25
If the payment was not successful, the 'Confirmation Code' will show 'none'. Please try the payment process again and if it continues to be unsuccessful, contact the Customer Service Bureau and let them know which department you are requesting records from ( 206-684-2489).
Please add COS_Records-Request-Center-Payments@seattle.gov to your E-mail contacts/address book to ensure delivery of the record center E-mails to your Inbox. (mailto:COS_Records-Request-Center-Payments@seattle.gov)
This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.
From: Seattle Police Department
Dear Bridget Brululo,
Thank you for your recent payment to the City of Seattle Public Records Request Center on 12/17/2020.
Within one to two business days, you will receive an email from your public disclosure officer indicating your records are available and instructing you on how to retrieve them. Public Disclosure Request Number: P059457-061620 Invoice Number: INV20-P059457-1 Payment Date: 12/17/2020 Invoice Status: Paid
You can view your payments by logging in to the Public Records Request Center.
Please add seattle@mycusthelp.net to your E-mail contacts/address book to ensure delivery of the record center E-mails to your Inbox. (mailto:seattle@mycusthelp.net)
This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.
From: Seattle Police Department
--- Please respond above this line ---
12/18/2020
Bridget Brululo
requests@muckrock.com
RE: Public Disclosure Request#: P059457-061620
Dear Bridget Brululo,
Your first installment of records have been released and are available on the Public Records Request Center to download.
To download your records, please:
* Navigate to the Public Records Request Center.
* Select 'My Records Request Center'.
* Select 'View My Requests'. You may be asked to login.
* Select this request: P059457-061620.
* Select the 'View Files' button.
* You can download records individually or all at the same time by clicking 'Download All'.
* Please save your records as you may only download them from the system three times. If you do not download your records within 30 days of request closure, the link to your records will expire.
If you believe you have received privileged or confidential records in error, please notify the City of Seattle immediately, through the Public Records Request Center or by email. Privileged or confidential records provided or received in error should not be reviewed, used, disseminated, distributed, or copied, and should be destroyed immediately. Thank you in advance for your cooperation.
If you wish to appeal the search, production, or application of any exemption in connection with this request you may submit an appeal in writing to the Seattle Police Legal Unit within ten (10) business days from the date you received your records. Please include your name and address, a copy of any redacted files, and a copy of this letter together with a brief statement identifying the basis of the appeal.
Please mail or deliver your appeal to:
Seattle Police Department
Attn: Legal Unit
610 Fifth Avenue
P.O. Box 34986
Seattle, WA 98124-4986
If you have any questions, you may send a message using the Police Records Request Center or call the Public Disclosure Desk at 206-684-5481.
Sincerely,
Dianalynn Oreiro
Seattle Police Department
Legal Unit
SPD receives between 7000 and 8000 public records requests annually and is processing more than 2000 open requests at a time. This may result in a slower than anticipated response to your request. Thank you for your patience.
As a reminder you can login at the Police Records Request Center where you can access Police online information, manage your profile, submit record requests, track your request status, receive and send messages, make payments, view frequently asked questions, and download your records.
Please add seattle@mycusthelp.net to your E-mail contacts/address book to ensure delivery of the record center E-mails to your Inbox. (mailto:seattle@mycusthelp.net)
From: Seattle Police Department
From: Bridget Brululo
Hello,
Please prioritize the requests in this order:
P059747-062120
P068563-010421
P068562-010421
P060733-071220
P062548-081820
P061760-080120
P061514-072720
P065932-102620
P062452-081620
P061569-072820
P059746-062120
P068564-010421
P062547-081820
P062694-081920
P062070-080620
P063232-083020
P061570-072820
P062696-081920
P062697-081920
P062071-080620
P061746-080120
P068605-010521
P062885-082320
P068561-010421
P068565-010421
P061513-072720
P062549-081820
P062553-081820
P062691-081920
P060363-070520
P062551-081820
P059457-061620
I think request P066695-111320 is a duplicate of P062885-082320 and can be closed. If there are any requests I may have missed, please prioritize them after the requests listed.
Thanks,
Bridget
From: Seattle Police Department
--- Please respond above this line ---
02/16/2021
Bridget Brululo
requests@muckrock.com
RE: Public Disclosure Request#: P059457-061620
Dear Bridget Brululo,
Ms. Brululo,
My apologies for the delayed response. The PST file containing the emails located appears to be broken. We are working to repair the PST email file.
Pursuant to message requesting we prioritize your requests in a specific order, we will continue to work on this PDR (P059457-061620) after PDR P062551-081820 has been completed
Per your instructions, we will process your requests in the following order:
* P059747-062120
* P068563-010421
* P068562-010421
* P060733-071220
* P062548-081820
* P061760-080120
* P061514-072720
* P065932-102620
* P062452-081620
* P061569-072820
* P059746-062120
* P068564-010421
* P062547-081820
* P062694-081920
* P062070-080620
* P063232-083020
* P061570-072820
* P062696-081920
* P062697-081920
* P062071-080620
* P061746-080120
* P068605-010521
* P062885-082320
* P068561-010421
* P068565-010421
* P061513-072720
* P062549-081820
* P062553-081820
* P062691-081920
* P060363-070520
* P062551-081820 P059457-061620
This request has been pushed out until 12/30/2021. We will update the due date once this is the request we are processing within your grouped requests.
Thank you,
Dianalynn Oreiro
If you have any questions, you may send a message using the Police Records Request Center or call the Public Disclosure Desk at 206-684-5481.
Sincerely,
Dianalynn Oreiro
Seattle Police Department
Legal Unit
SPD receives between 7000 and 8000 public records requests annually and is processing more than 2000 open requests at a time. This may result in a slower than anticipated response to your request. Thank you for your patience.
As a reminder you can login at the Police Records Request Center where you can access Police online information, manage your profile, submit record requests, track your request status, receive and send messages, make payments, view frequently asked questions, and download your records.
Please add seattle@mycusthelp.net to your E-mail contacts/address book to ensure delivery of the record center E-mails to your Inbox. (mailto:seattle@mycusthelp.net)
From: Seattle Police Department
--- Please respond above this line ---
12/16/2021
Bridget Brululo
requests@muckrock.com
RE: Public Disclosure Request#: P059457-061620
Dear Bridget Brululo,
Dear Ms. Brululo,
As you know, per SPD Legal Unit policy, your PDRs are being processed as a group and, within that group, the current PDR being processed is P068563-010421 and the next installment will be provided 2/14/2022.
When working on grouped PDRs, SPD assigns an end-of-year placeholder installment date, which is currently set for 12/30/2021.
We are updating this date to 12/30/2022 and will update you when we complete the current PDR and move to the next PDR.
Thank you,
Dianalynn Oreiro
If you have any questions, you may send a message using the Police Records Request Center or call the Public Disclosure Desk at 206-684-5481.
Sincerely,
Dianalynn Oreiro
Seattle Police Department
Legal Unit
SPD receives between 7000 and 8000 public records requests annually and is processing more than 2000 open requests at a time. This may result in a slower than anticipated response to your request. Thank you for your patience.
As a reminder you can login at the Police Records Request Center where you can access Police online information, manage your profile, submit record requests, track your request status, receive and send messages, make payments, view frequently asked questions, and download your records.
Please add seattle@mycusthelp.net to your E-mail contacts/address book to ensure delivery of the record center E-mails to your Inbox. (mailto:seattle@mycusthelp.net)
From: Seattle Police Department
--- Please respond above this line ---
12/22/2022
Bridget Brululo
requests@muckrock.com
RE: Public Disclosure Request#: P059457-061620
Dear Bridget Brululo,
This communication is in response to your public disclosure request received on June 16, 2020. As you know, per SPD Legal Unit policy, your PDRs are being processed as a group and, within that group, the current PDR being processed is P068563-010421 and the next installment will be provided on 12/30/22. When working on grouped PDRs, SPD assigns an end-of-year placeholder date to all requests in the group that are not actively being processed, which is currently set for 12/30/2022. We are updating this date to 12/29/2023 and will update you when we complete the current PDR and move to the next PDR.
If you have any questions, you may send a message using the Police Records Request Center or call the Public Disclosure Desk at 206-684-5481.
Sincerely,
Margaret Brandon
Seattle Police Department
Legal Unit
SPD receives between 7, 000 and 8, 000 public records requests annually and is processing between 2, 500 to 3, 000 open requests at any given time. This may result in a slower than anticipated response to your request. Thank you for your
patience.
As a reminder you can login at the Police Records Request Center where you can access Police online information, manage your profile, submit record requests, track your request status, receive and send messages, make payments, view frequently asked questions, and download your records.
Please add seattle@mycusthelp.net to your E-mail contacts/address book to ensure delivery of the record center E-mails to your Inbox. (mailto:seattle@mycusthelp.net)
From: Bridget Brululo
Hello, will my requests be ungrouped as part of SPD's agreement with the Seattle Times?
https://www.seattletimes.com/opinion/editorials/spd-inches-toward-greater-public-transparency
From: Seattle Police Department
--- Please respond above this line ---
08/15/2023
Bridget Brululo
requests@muckrock.com
RE: Public Disclosure Request#: P059457-061620
Dear Bridget Brululo,
Hello Ms. Brululo,
Thank you for your message.
SPD will not be ungrouping any requestors that were grouped prior to the agreement with the Seattle Times going into effect (8/21/23). However, if you would like to change the priority of any requests that you have in your current group, please let me know.
If you submit additional requests after 8/21/23, they will not be added to this group. But if you put in 5 or more requests within an 8 week period (per the agreement) your requests will be grouped again (not with your current group, but a new one).
Take Care,
Margaret Brandon
If you have any questions, you may send a message using the Police Records Request Center or call the Public Disclosure Desk at 206-684-5481.
Sincerely,
Margaret Brandon
Seattle Police Department
Legal Unit
SPD receives between 7, 000 and 8, 000 public records requests annually and is processing between 2, 500 to 3, 000 open requests at any given time. This may result in a slower than anticipated response to your request. Thank you for your
patience.
As a reminder you can login at the Police Records Request Center where you can access Police online information, manage your profile, submit record requests, track your request status, receive and send messages, make payments, view frequently asked questions, and download your records.
Please add seattle@mycusthelp.net to your E-mail contacts/address book to ensure delivery of the record center E-mails to your Inbox. (mailto:seattle@mycusthelp.net)
From: Seattle Police Department
12/18/2023
Bridget Brululo
requests@muckrock.com
RE: Public Disclosure Request #: P059457-061620
Dear Bridget Brululo,
This communication is in response to your public disclosure request.
The purpose of this correspondence is to provide you a status update. Your request status is: Closed/Withdrawn by Requestor.
If you have any questions, you may send messages using the Police Records Request Center or call the Public Disclosure Desk at 206-684-5481.
Please add seattle@mycusthelp.net to your E-mail contacts/address book to ensure delivery of the record center E-mails to your Inbox. (mailto:seattle@mycusthelp.net)
This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.
SPD receives between 7, 000 and 8, 000 public records requests annually and is processing between 2, 500 to 3, 000 open requests at any given time. This may result in a slower than anticipated response to your request. Thank you for your
patience.
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