Computer Training & Security
| Submitted | Sept. 30, 2014 |
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Communications
From: Alex Guichet
To Whom It May Concern:
Pursuant to the California's Sunshine Amendment (Cal. Const. Art. I, § 3(b)), I hereby request the following records:
Any slides, memos, e-mails, or training materials issued to employees relating to the operation of electronic devices (computer, tablet, or mobile phone) issued since 2011 regarding the following topics:
1. Data Security (including the usage and configuration of Anti-Virus, Firewalls, Password reset policies, and VPNs.)
2. Whole Disk Encryption (and required configuration settings)
3. Mobile Device Management provisioning (including information on settings for tracking and restrictions placed on devices by installed device management profiles)
Additionally, I request information on Operating System and Application update requirements, such as standards in place requiring employees to update or not update devices, including emails and communications where IT departments request that employees defer updates from being applied immediately.
I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.
In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.
Sincerely,
Alex Guichet
From: MuckRock.com
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Sept. 30, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed.
Thank you for your help.
From: Wright, Sara
?Thank you! I no longer work for the Office of Mayor Chuck Reed, but I have forwarded your e-mail to their staff directly.
Best regards,
Sara Wright
Office of Councilmember Rose Herrera
Council Assistant
200 E. Santa Clara Street, 18th Floor
San José, CA 95113-1905
tel (408) 535-4908 | fax (408) 292-6469
sara.wright@sanjoseca.gov<mailto:sara.wright@sanjoseca.gov>
www.sanjoseca.gov/district8<http://www.sanjoseca.gov/district8>
[https://pod51045.outlook.com/owa/service.svc/s/GetFileAttachment?id=AAMkAGZiYzlhY2ZlLTE2OGYtNDQ5Zi1hN2M0LTZjN2I5MTZlM2FiOQBGAAAAAACsKHbjl53xRIB8gR6qJHWeBwDZww3jcP5OSZzclQZJkIGYAAANiqu2AAAuCi%2Bw65a5QJRRdmj5YVsQAAB0f8AUAAABEgAQAEAoeEREXbFPghHZ%2BcXuTsI%3D&X-OWA-CANARY=HTWPVmEwx0G8aqIInKzWzFB4v0x0pdEIbdAv7eeuTOWxR7fgTgvUaQGzSARYGa-X9wHiJ4XGDMk.]<http://www.sanjoseca.gov/index.aspx?NID=3874&ART=8553&ADMIN=1>
P.S. Councilmember Herrera would like to keep you apprised of current issues in District 8 and the City of San José. If you would like to be added to our newsletter distribution list, please sign up online here<http://visitor.r20.constantcontact.com/manage/optin/ea?v=0014Ogu2wnBvl9VdHEIQMRMDQ%3D%3D>.
From: Becker, Tamara
The City of San Jose has received your request for information regarding data security, encryption, mobile device management, etc (full request included in email below).
I am not sure where your initial request was sent. Your second inquiry was forwarded to me yesterday from the Office of the Mayor.
I have contacted our IT Department to determine if they hare records responsive to your request. I have advised them to expedite since this is a second request. I will give you a status next week.
Tamara Becker
Open Government Manager
City of San José |City Manager's Office
200 East Santa Clara Street | 17th Floor
San Jose, CA 95113-1905
(408) 535-8120 F(408) 920.7007
Tamara.Becker@sanjoseca.gov<mailto:ernest.azevedo@sanjoseca.gov>
From: Becker, Tamara
?I have checked the status of your request. The IT Department has been reviewing your request but requires an extension due to the need to consult with other Departments. I will have ask someone from the Department to contact you direct as I am out of the office this week.
Tamara Becker
Open Government Manager
City of San José |City Manager's Office
200 East Santa Clara Street | 17th Floor
San Jose, CA 95113-1905
(408) 535-8120 F(408) 920.7007
Tamara.Becker@sanjoseca.gov<mailto:Tamara.Becker@sanjoseca.gov>
From: Becker, Tamara
Attached are the emails sent by City IT to employees related to the password requirements? and information on how the transition to the new Office 365 system will work.
With regard to your other questions specific to how the City manages security, encryption, etc, the following information is provided as the City seeks an exemption on the release of this critical government operations:
The request seeks records that are not otherwise available to most City employees, and could be used to compromise the security of the City network, data, and potentially disrupt critical government operations. Pursuant to California Government Code Section 6255 and other applicable laws, we balanced the public interest in disclosure versus the public interest in nondisclosure, and have determined that there is a greater public interest in nondisclosure. Please feel free to contact Vijay Sammeta, Chief Information Officer, 408 535 3566 with any other questions or concerns." ?
Tamara Becker
Open Government Manager
City of San José |City Manager's Office
200 East Santa Clara Street | 17th Floor
San Jose, CA 95113-1905
(408) 535-8120 F(408) 920.7007
Tamara.Becker@sanjoseca.gov<mailto:ernest.azevedo@sanjoseca.gov>
From: Becker, Tamara
The City provided a response to the PRA (below) earlier today.
City IT advised me that other departments may have sent out their own documents. Please let me know if you require a search beyond the City's IT Department for the items numbered 1-3 regarding "... slides, memos, e-mails or training materials...relating to the operation of electronic devices..."
?Thank you,
Tamara Becker
Open Government Manager
City of San José |City Manager's Office
200 East Santa Clara Street | 17th Floor
San Jose, CA 95113-1905
(408) 535-8120 F(408) 920.7007
Tamara.Becker@sanjoseca.gov<mailto:ernest.azevedo@sanjoseca.gov>