SF DEM WhatsApp records - Immediate Disclosure Request
It is a clone of this request.
| Submitted | Jan. 4, 2020 |
| Due | Jan. 14, 2020 |
| Est. Completion | None |
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Communications
From: twitter.com/journo_anon Public Records Requester
Dept of Emergency Management,
Below are 4 Immediate Disclosure Requests (SF Admin Code 67.25(a)).
Your response is required by Jan 7, 2020. Rolling records responses are requested (SFAC 67.25(d)). Exact copies are requested (Gov Code 6253(b)) - do not print and scan electronic records. All withholding must be justified (SFAC 67.27). All redactions must be keyed by footnote or other clear reference to justification and only the minimal exempt portion may be withheld (SFAC 67.26). Provide records by email (SFAC 67.21(b)). Provide only records not requiring fees. We will not remind the City of its obligations again and will file complaints for any Sunshine Ordinance or CPRA violations.
1. All records on Francis Zamora's government WhatsApp accounts of communications between and among Victor Lim, Francis Zamora, Andy Lynch, Kyra Geithman, and/or Jeff Cretan between May 19, 2019 and Aug 2, 2019 - Every part of the record must be provided including but not limited to date and time stamps, user names, phone numbers, text, image, audio, and video/animated content, metadata, and all embedded, inline and attached files.
2. All records on Francis Zamora's personal WhatsApp accounts (subject to City of San Jose (2017)) of communications between and among Victor Lim, Francis Zamora, Andy Lynch, Kyra Geithman, and/or Jeff Cretan between May 19, 2019 and Aug 2, 2019 - Every part of the record must be provided including but not limited to date and time stamps, user names, phone numbers, text, image, audio, and video/animated content, metadata, and all embedded, inline and attached files.
3. All records on Victor Lim's government WhatsApp accounts of communications between and among Victor Lim, Francis Zamora, Andy Lynch, Kyra Geithman, and/or Jeff Cretan between May 19, 2019 and Aug 2, 2019 - Every part of the record must be provided including but not limited to date and time stamps, user names, phone numbers, text, image, audio, and video/animated content, metadata, and all embedded, inline and attached files.
4. All records on Victor Lim's personal WhatsApp accounts (subject to City of San Jose (2017)) of communications between and among Victor Lim, Francis Zamora, Andy Lynch, Kyra Geithman, and/or Jeff Cretan between May 19, 2019 and Aug 2, 2019 - Every part of the record must be provided including but not limited to date and time stamps, user names, phone numbers, text, image, audio, and video/animated content, metadata, and all embedded, inline and attached files.
NOTE: Please be certain you have properly redacted all of your responses. Once you send them to us, there is no going back. The email address sending this request is a publicly- viewable mailbox. All of your responses (including all responsive records) may be instantly and automatically available to the public online via the MuckRock.com FOIA service used to issue this request (though the requester is an anonymous user, not a representative of MuckRock). Nothing herein is legal, IT, or professional advice of any kind. The author disclaims all warranties, express or implied, including but not limited to all warranties of merchantability or fitness. In no event shall the author be liable for any special, direct, indirect, consequential, or any other damages whatsoever. The digital signature, if any, in this email is not an indication of a binding agreement or offer; it merely authenticates the sender. Please do not include any confidential information, as I intend that these communications with the City all be public records.
Sincerely,
Anonymous
From: twitter.com/journo_anon Public Records Requester
Also please note that I explicitly want both Lim's and Zamora's records, even of the same conversations, as they have different views of the convo and different metadata.
NOTE: Please be certain you have properly redacted all of your responses. Once you send them to us, there is no going back. The email address sending this request is a publicly- viewable mailbox. All of your responses (including all responsive records) may be instantly and automatically available to the public online via the MuckRock.com FOIA service used to issue this request (though the requester is an anonymous user, not a representative of MuckRock). Nothing herein is legal, IT, or professional advice of any kind. The author disclaims all warranties, express or implied, including but not limited to all warranties of merchantability or fitness. In no event shall the author be liable for any special, direct, indirect, consequential, or any other damages whatsoever. The digital signature, if any, in this email is not an indication of a binding agreement or offer; it merely authenticates the sender. Please do not include any confidential information, as I intend that these communications with the City all be public records.
Sincerely,
Anonymous
From: Department of Emergency Management
VIA ELECTRONIC MAIL
Requestor: Anonymous
Email: requests@muckrock.com<mailto:requests@muckrock.com>
January 7, 2020
Re: California Public Records Act Request: SF DEM WhatsApp records - Immediate Disclosure Request (SF DEM)
Dear Anonymous:
This letter responds to your Immediate Disclosure Request sent on January 4, 2020 and received by the Department of Emergency Management via email on January 6, 2020.
On your email, you requested for the following:
"...1. All records on Francis Zamora's government WhatsApp accounts of communications between and among Victor Lim, Francis Zamora, Andy Lynch, Kyra Geithman, and/or Jeff Cretan between May 19, 2019 and Aug 2, 2019 - Every part of the record must be provided including but not limited to date and time stamps, user names, phone numbers, text, image, audio, and video/animated content, metadata, and all embedded, inline and attached files.
2. All records on Francis Zamora's personal WhatsApp accounts (subject to City of San Jose (2017)) of communications between and among Victor Lim, Francis Zamora, Andy Lynch, Kyra Geithman, and/or Jeff Cretan between May 19, 2019 and Aug 2, 2019 - Every part of the record must be provided including but not limited to date and time stamps, user names, phone numbers, text, image, audio, and video/animated content, metadata, and all embedded, inline and attached files.
3. All records on Victor Lim's government WhatsApp accounts of communications between and among Victor Lim, Francis Zamora, Andy Lynch, Kyra Geithman, and/or Jeff Cretan between May 19, 2019 and Aug 2, 2019 - Every part of the record must be provided including but not limited to date and time stamps, user names, phone numbers, text, image, audio, and video/animated content, metadata, and all embedded, inline and attached files.
4. All records on Victor Lim's personal WhatsApp accounts (subject to City of San Jose (2017)) of communications between and among Victor Lim, Francis Zamora, Andy Lynch, Kyra Geithman, and/or Jeff Cretan between May 19, 2019 and Aug 2, 2019 - Every part of the record must be provided including but not limited to date and time stamps, user names, phone numbers, text, image, audio, and video/animated content, metadata, and all embedded, inline and attached files."
Response dated January 7, 2020
With regards to items #1 and #3 of the request, it is neither simple nor routine nor readily answerable and it also requires consultation with other departments. Accordingly, we will respond within the full 10 day period for a regular request, barring the need for a further extension. See Cal. Gov. Code 6253 and Admin. Code 67.25(b).
DEM has no responsive records to items #2 and #4 of the request.
Please note that we are responding on behalf of the Department of Emergency Management only, and not on behalf of other City departments.
If you have any questions regarding your request or would like to send another public records request, please do not hesitate to contact the Department of Emergency Management at dempress@sfgov.org<mailto:dempress@sfgov.org>.
Sincerely,
/s/
Victor Wai Ho Lim
External Affairs Officer
Department of Emergency Management
From: Department of Emergency Management
VIA ELECTRONIC MAIL
Requestor: Anonymous
Email: requests@muckrock.com<mailto:requests@muckrock.com>
January 16, 2020
Re: California Public Records Act Request: SF DEM WhatsApp records - Immediate Disclosure Request (SF DEM)
Dear Anonymous:
This letter responds to your Immediate Disclosure Request sent on January 4, 2020 and received by the Department of Emergency Management via email on January 6, 2020.
On your email, you requested for the following:
“…1. All records on Francis Zamora's government WhatsApp accounts of communications between and among Victor Lim, Francis Zamora, Andy Lynch, Kyra Geithman, and/or Jeff Cretan between May 19, 2019 and Aug 2, 2019 - Every part of the record must be provided including but not limited to date and time stamps, user names, phone numbers, text, image, audio, and video/animated content, metadata, and all embedded, inline and attached files.
2. All records on Francis Zamora's personal WhatsApp accounts (subject to City of San Jose (2017)) of communications between and among Victor Lim, Francis Zamora, Andy Lynch, Kyra Geithman, and/or Jeff Cretan between May 19, 2019 and Aug 2, 2019 - Every part of the record must be provided including but not limited to date and time stamps, user names, phone numbers, text, image, audio, and video/animated content, metadata, and all embedded, inline and attached files.
3. All records on Victor Lim's government WhatsApp accounts of communications between and among Victor Lim, Francis Zamora, Andy Lynch, Kyra Geithman, and/or Jeff Cretan between May 19, 2019 and Aug 2, 2019 - Every part of the record must be provided including but not limited to date and time stamps, user names, phone numbers, text, image, audio, and video/animated content, metadata, and all embedded, inline and attached files.
4. All records on Victor Lim's personal WhatsApp accounts (subject to City of San Jose (2017)) of communications between and among Victor Lim, Francis Zamora, Andy Lynch, Kyra Geithman, and/or Jeff Cretan between May 19, 2019 and Aug 2, 2019 - Every part of the record must be provided including but not limited to date and time stamps, user names, phone numbers, text, image, audio, and video/animated content, metadata, and all embedded, inline and attached files.”
Response dated January 16, 2020
With regards to items #1 and #3, we are providing you copies of responsive records
to the request. Please note, we have redacted portions of our responsive records concerning the security of a public agency. (Cal. Gov't Code § 6254.19)
Additionally, all records are being produced in PDF format and requested metadata is being withheld to protect the integrity and security of the original record and to avoid the unwarranted disclosure of data that could pose a risk to the city's systems and network and/or the inadvertent disclosure of exempt confidential or privileged information. See Cal. Gov. Code Secs. 6253.9 (a)(1), (f); 6254.19.
As mentioned on our previous response dated January 7, 2020, DEM has no responsive records to items #2 and #4 of the request.
Please note that we are responding on behalf of the Department of Emergency Management only, and not on behalf of other City departments.
If you have any questions regarding your request or would like to send another public records request, please do not hesitate to contact the Department of Emergency Management at dempress@sfgov.org<mailto:dempress@sfgov.org>.
Sincerely,
/s/
Victor Wai Ho Lim
External Affairs Officer
Department of Emergency Management
Victor Wai Ho Lim | 林偉浩
External Affairs Officer | 外務特派專員
Department of Emergency Management | 三藩市應急管理局
415-558-2768 direct | 直線
415-558-2712 media line | 傳媒
From: twitter.com/journo_anon Public Records Requester
Thank you. We've been cross-checking records that should be in the control of multiple agencies - and DEM seem to be one of the only agencies that understands how to produce WhatsApp public records. However:
1. Please provide the actual images of the mayor in their full original resolution.
2. You claimed that the redactions are for "security of a public agency. (Cal. Gov't Code § 6254.19)" . 6254.19 solely applies to *information* security records that also reveal vulnerabilities or increase risk for attacks. First, withholding must be minimized so please unredact the names of the participants. Two, if the withholding is for physical security or safety this exemption does not apply, but others may. This exemption is for passwords, firewalls, computer security settings, cryptographic material, etc.
NOTE: Please be certain you have properly redacted all of your responses. Once you send them to us, there is no going back. The email address sending this request is a publicly- viewable mailbox. All of your responses (including all responsive records) may be instantly and automatically available to the public online via the MuckRock.com FOIA service used to issue this request (though the requester is an anonymous user, not a representative of MuckRock). Nothing herein is legal, IT, or professional advice of any kind. The author disclaims all warranties, express or implied, including but not limited to all warranties of merchantability or fitness. In no event shall the author be liable for any special, direct, indirect, consequential, or any other damages whatsoever. The digital signature, if any, in this email is not an indication of a binding agreement or offer; it merely authenticates the sender. Please do not include any confidential information, as I intend that these communications with the City all be public records.
From: twitter.com/journo_anon Public Records Requester
You have refused to completely comply with the Sunshine Ordinance; complaints will be filed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following California Public Records Act request, copied below, and originally submitted on Jan. 4, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following California Public Records Act request, copied below, and originally submitted on Jan. 4, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Department of Emergency Management
San Francisco’s Emergency Operations Center is active to support preparation and response to COVID-19 (Novel Coronavirus). Inquiries unrelated to COVID-19 may experience a delay in response. We apologize for the inconvenience and appreciate your understanding.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following California Public Records Act request, copied below, and originally submitted on Jan. 4, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Department of Emergency Management
San Francisco’s Emergency Operations Center is active to support preparation and response to COVID-19 (Novel Coronavirus). Inquiries unrelated to COVID-19 may experience a delay in response.
I am working offsite at the City’s Emergency Operations Center as a Disaster Service Worker and this will delay my response.
The City of San Francisco takes the health and well-being of our community extremely seriously. We are taking extensive and proactive actions to prevent the spread of COVID-19 to our most vulnerable populations.
Know the facts: Risk for COVID-19 is based on travel, contacts and exposure to the virus. No racial, ethnic or cultural group is more at risk.The most common symptoms of COVID-19 are fever, cough and shortness of breath. If you are feeling sick, please first call your doctor, a nurse hotline, or an urgent care center. Do not go to the emergency room of a hospital unless you are having an actual emergency.
Stay at home: The City has issued a Public Health Order requiring people to stay home except for essential needs. Vulnerable populations, including adults over the age of 60 and people with health conditions, must stay home. Everyone else is required to stay home except to get food, care for a relative or friend, get necessary health care, or go to an essential job. Stay at least 6 feet apart if leaving your home for essential activities.
Access resources and services:
Find out about emergency childcare centers<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsf.gov%2Finformation%2Fsan-francisco-converts-rec-facilities-emergency-child-care-centers&data=02%7C01%7Cvictor.lim%40sfgov.org%7Ce3e34451ee9c4656e5aa08d7ce958e24%7C22d5c2cfce3e443d9a7fdfcc0231f73f%7C0%7C0%7C637205014047709501&sdata=Y%2B3Ry2ruNdfWsN1Mq4UiODh9vMiK%2B3lgrdIxSkvPOqM%3D&reserved=0>
Get City help if your business or employment is impacted by COVID-19<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Foewd.org%2Fassistance-guidance-businesses-and-workers-impacted-covid-19%23Biz%2520and%2520Employers&data=02%7C01%7Cvictor.lim%40sfgov.org%7Ce3e34451ee9c4656e5aa08d7ce958e24%7C22d5c2cfce3e443d9a7fdfcc0231f73f%7C0%7C0%7C637205014047719490&sdata=wzcOXPJvDfMdopRkruaTYHuoQby5JIAdkum0cX1W2oE%3D&reserved=0>
Find City services that are open during the coronavirus outbreak<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsf.gov%2Finformation%2Fcity-services-whats-open&data=02%7C01%7Cvictor.lim%40sfgov.org%7Ce3e34451ee9c4656e5aa08d7ce958e24%7C22d5c2cfce3e443d9a7fdfcc0231f73f%7C0%7C0%7C637205014047719490&sdata=3BUb2D%2BWU0uGqm%2FL0UtNj1kVh5xXiXRM7KAzicBEDfE%3D&reserved=0>
Download fact sheets, social media graphics, or flyers<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsf.gov%2Foutreach-toolkit-coronavirus-covid-19&data=02%7C01%7Cvictor.lim%40sfgov.org%7Ce3e34451ee9c4656e5aa08d7ce958e24%7C22d5c2cfce3e443d9a7fdfcc0231f73f%7C0%7C0%7C637205014047729485&sdata=j5p9kCq8eiAfRL%2F3MWtJtQQz76xMHUldVuUlAI%2Fo91U%3D&reserved=0>
Stay informed: Text COVID19SF to 888-777 for text message alerts. Call 311<tel:311> or visitwww.SF.gov/coronavirus<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sf.gov%2Fcororavirus&data=02%7C01%7Cvictor.lim%40sfgov.org%7Ce3e34451ee9c4656e5aa08d7ce958e24%7C22d5c2cfce3e443d9a7fdfcc0231f73f%7C0%7C0%7C637205014047729485&sdata=yvqQl77wzGVKsWNmodMTF%2F1Ho8rmv5TquEzGDjOsek8%3D&reserved=0> for more information.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following California Public Records Act request, copied below, and originally submitted on Jan. 4, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following California Public Records Act request, copied below, and originally submitted on Jan. 4, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Department of Emergency Management
Hello:
Please see the following attachments as the Department of Emergency Management's updated response to your original request from January 4, 2020.
-Original photos requested
-Sender of WhatApps Message unredacted
We apologize for the delay in responding.
Thank you.
Francis Zamora
Joint Information Center Director
San Francisco COVID-19 Command Center
www.sf.gov/covid19<http://www.sf.gov/covid19>
@sf_emergency
Text COVID19SF to 888-777 for emergency updates
Director of External Affairs
San Francisco Department of Emergency Managment
-
Original Photos to Requestor
From: twitter.com/journo_anon Public Records Requester
Thank you. Please provide the nine other redacted messages in the revised PDF, or specifically justify an exemption for each of them.. your previously cited "we have redacted portions of our responsive records concerning the security of a public agency. (Cal. Gov't Code § 6254.19)" does not apply for physical security concerns. It applies only to IT security records and vulnerabilities or attacks on information technology , not physical or general security issues.
From: twitter.com/journo_anon Public Records Requester
This is a 67.21(d) petition against DEM. Please order disclosure of the nine other redacted messages in the attached PDF. They previously cited "we have redacted portions of our responsive records concerning the security of a public agency. (Cal. Gov't Code § 6254.19)" That applies only to IT security records and vulnerabilities or attacks on information technology , not physical or general security issues. Furthermore the 2 messages you see now unredacted were previously falsely redacted under 6254.19 so evidence shows DEM is incorrectly applying this exemption already.
Current records: https://cdn.muckrock.com/foia_files/2020/08/08/Revised_Records.pdf
From: Department of Emergency Management
Dear SOTF Petitioners, Respondents and other Stakeholders:
As you most likely know SOTF operations have been delayed over the last few months due to the Covid-19 emergency. The SOTF have started to conduct remote meetings via videoconference and are working to establish procedures to resume all operations including the processing of complaints.
While the Sunshine Ordinance requires that certain actions be taken within 45 days, the Covid-19 emergency has forced delays and immense new backlogs for complaint hearings. We write today to ask if you are willing to waive the 45 day rule for your complaint.
The SOTF intends to resume hearing complaints on a limited basis and complaints will be queued to be heard in the near future. We continue to work to address technical issues posed by remote meetings. We are aware of the time sensitivity of your records requests. Please be assured that the SOTF appreciates the urgency of your matters and the importance of handling them in a timely manner.
If you have further questions about your files or have other issues, please feel free to email the SOTF Administrator at the email below.
Cheryl Leger
Assistant Clerk, Board of Supervisors
Cheryl.Leger@sfgov.org<mailto:Cheryl.Leger@sfgov.org>
Tel: 415-554-7724
Fax: 415-554-5163
www.sfbos.org
[CustomerSatisfactionIcon]<http://www.sfbos.org/index.aspx?page=104> Click here<http://www.sfbos.org/index.aspx?page=104> to complete a Board of Supervisors Customer Service Satisfaction form.
The Legislative Research Center<http://www.sfbos.org/index.aspx?page=9681> provides 24-hour access to Board of Supervisors legislation, and archived matters since August 1998.
Disclosures: Personal information that is provided in communications to the Board of Supervisors is subject to disclosure under the California Public Records Act and the San Francisco Sunshine Ordinance. Personal information provided will not be redacted. Members of the public are not required to provide personal identifying information when they communicate with the Board of Supervisors and its committees. All written or oral communications that members of the public submit to the Clerk's Office regarding pending legislation or hearings will be made available to all members of the public for inspection and copying. The Clerk's Office does not redact any information from these submissions. This means that personal information-including names, phone numbers, addresses and similar information that a member of the public elects to submit to the Board and its committees-may appear on the Board of Supervisors website or in other public documents that members of the public may inspect or copy.
-
image001_oqyTJ7v_RKCa8MU_mwzK8W1
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following California Public Records Act request, copied below, and originally submitted on Jan. 4, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From:
Stop sending me this shut!
Sent from my iPhone
From:
Cheryl:
Will you tell this fool to stop bombarding me with mindless emails. I have done it twice and it continues.
Sent from my iPhone
From: Department of Emergency Management
We have no responsive documents. This e-mail appears to have been sent to the Office of Economic and Workforce Development in error.
Marianne Mazzucco Thompson
Office of Economic and Workforce Development
City Hall, Room 448
1 Dr. Carlton B. Goodlett Place
San Francisco, CA 94102
P: 415-554-6297
E: Marianne.Thompson@sfgov.org<mailto:Marianne.Thompson@sfgov.org>
[cid:image001.png@01D681C7.D4AEF880]<http://www.twitter.com/sfoewd> [cid:image002.png@01D681C7.D4AEF880] <http://www.facebook.com/sfoewd> [cid:image003.png@01D681C7.D4AEF880] <http://www.oewd.org/>
From: Department of Emergency Management
Dear Anonymous,
Please find attached our amended responsive record to your original request dated January 17, 2020.
Please note the portion of the responsive record remains redacted due to concerns of the informational security of a public agency. (Cal. Gov't Code § 6254.19).
Thank you.
Victor Wai Ho Lim | 林偉浩
CCC Liaison to Electeds & Board of Supervisors
Joint Information Center API Outreach Campaign Manager
San Francisco Covid-19 Command Center
External Affairs Officer | 外務特派專員
Department of Emergency Management | 三藩市應急管理局
415-558-2768 direct | 直線
415-748-0028 cell | 手機
415-558-2712 media line | 傳媒
-
~WRD0000
From: twitter.com/journo_anon Public Records Requester
Hi Mr. Lim,
Thank you for the update. I want to clarify your response.
Are the ZIPPED photos you gave here https://cdn.muckrock.com/foia_files/2020/08/08/Original_Photos_to_Requestor.zip the *exact* files in the WhatsApp record? Without any modification whatsoever, including metadata?
Also for your future reference, WhatsApp contains a tool to export the messages in an easy to redact, human readable plain text mechanism - its called Export Chat.
It contains all of the names of the participants.
Thanks,
Anonymous
From: Department of Emergency Management
Hello,
The photos are in their original format without modification from WhatsApp. Thank you.
Victor Wai Ho Lim, MPA | 林偉浩
CCC Liaison to Electeds & Board of Supervisors
Joint Information Center API Outreach Campaign Manager
San Francisco Covid-19 Command Center
External Affairs Officer | 外務特派專員
Department of Emergency Management | 三藩市應急管理局
415-558-2768 direct | 直線
415-748-0028 cell | 手機
415-558-2712 media line | 傳媒
From: twitter.com/journo_anon Public Records Requester
Please add the attached into File 20032.
--Anonymous
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