Computer security incident response
| Submitted | Dec. 9, 2016 |
MuckRock users can file, duplicate, track, and share public records requests like this one. Learn more.
Communications
From: Parker Higgins
To Whom It May Concern:
Pursuant to the California Public Records Act (California Government Code §§ 6250), I hereby request the following records:
- guidelines, documents, reports, best practices, and memoranda pertaining to computer security and computer "cyber-security" incident response within SFMTA
- any post-mortem or similar incident reports about the late November "ransomware" security incident
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.
Sincerely,
Parker Higgins
From: SFMTA Sunshine Requests
Dear Parker Higgins:
I am confirming that we received your Public Records Request today. We assigned your request as PRR#16-539. In your request, you asked for the following:
- guidelines, documents, reports, best practices, and memoranda pertaining to computer security and computer "cyber-security" incident response within SFMTA
- any post-mortem or similar incident reports about the late November "ransomware" security incident
If I misunderstood your request, please let me know immediately.
Our department will identify and compile the requested information. The Sunshine Ordinance requires departments to respond as soon as possible or within ten calendar days from receipt of any records requests. Therefore, I will contact you as soon as the responsive documents are ready and will do so on or before December 19, 2016, as permitted by San Francisco Administrative Code § 67.21(b) and California Government Code § 6253(c).
Sincerely,
Caroline Celaya
Manager, Public Records Requests
San Francisco Municipal Transportation Agency
Read our 2015 Annual Report: Future in Focus<http://www.sfmta.com/annualreport>
One South Van Ness Avenue, 7th Floor
San Francisco, CA 94103
415.701.4670
415-701-4502 fax
[cid:image004.jpg@01D132A5.DCE17210]<http://www.sfmta.com/>
Find us on: Facebook<https://www.facebook.com/SFMTA.Muni> Twitter<https://twitter.com/sfmta_muni> YouTube<http://www.youtube.com/user/SFMTAMuniTaxiStreets>
-
image001
From: Celaya, Caroline
Dear Parker Higgins:
On behalf of the San Francisco Municipal Transportation Agency (SFMTA), this email responds to your public records request dated December 9, 2016.
Please be advised we are hereby invoking an extension of an additional 14 calendar days from December 19, 2016, to respond to your request.
Under the California Public Records Act and the San Francisco Sunshine Ordinance, the deadline can be extended for an additional fourteen days due to "the need to search for, collect, and appropriately examine a voluminous amount of separate and distinct records that are demanded in a single request." Cal. Gov't Code §6253(c)(2). The SFMTA is invoking the extension on these grounds because staff must collect and examine a voluminous amount of material. We will endeavor to respond to your request as soon as possible, but not later than January 3, 2017.
Please do not hesitate to contact the Sunshine Request line at 415-701-4670 or sfmtasunshinerequests@sfmta.com if you have any questions.
Sincerely,
Caroline Celaya
Manager, Public Records Requests
San Francisco Municipal Transportation Agency
Read our 2015 Annual Report: Future in Focus<http://www.sfmta.com/annualreport>
One South Van Ness Avenue, 7th Floor
San Francisco, CA 94103
415.701.4670
415-701-4502 fax
[cid:image004.jpg@01D132A5.DCE17210]<http://www.sfmta.com/>
Find us on: Facebook<https://www.facebook.com/SFMTA.Muni> Twitter<https://twitter.com/sfmta_muni> YouTube<http://www.youtube.com/user/SFMTAMuniTaxiStreets>
-
image001
From: MuckRock.com
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Dec. 9, 2016. Please let me know when I can expect to receive a response, or if further clarification is needed.
Thanks for your help, and let me know if further clarification is needed.
From: Celaya, Caroline
Dear Parker Higgins:
On behalf of the San Francisco Municipal Transportation Agency (SFMTA), this email responds to your public records request, PRR#16-539. I apologize for the delay in our response to you.
Attached please find a document responsive to your request. Some of the remaining documents responsive to your requested have been provided to the Federal Bureau of Investigations for the purposes of an investigation. The Sunshine Ordinance recognizes the need to keep records related to pending investigations confidential. As a result, we are unable to provide you with the video you seek at this time. The SFMTA has determined that it has no other records responsive to this request so it considers the matter closed.
Please let us know if you have any further questions regarding your request or if you would like additional information.
Sincerely,
Caroline Celaya
Manager, Public Records Requests
San Francisco Municipal Transportation Agency
Read our 2015 Annual Report: Future in Focus<http://www.sfmta.com/annualreport>
One South Van Ness Avenue, 7th Floor
San Francisco, CA 94103
415.701.4670
415-701-4502 fax
[cid:image004.jpg@01D132A5.DCE17210]<http://www.sfmta.com/>
Find us on: Facebook<https://www.facebook.com/SFMTA.Muni> Twitter<https://twitter.com/sfmta_muni> YouTube<http://www.youtube.com/user/SFMTAMuniTaxiStreets>
-
image001
Files
pages