2016 ransomware

J.M. Porup filed this request with the San Francisco Mta of San Francisco, CA.
Tracking #

P000172-030819

Est. Completion None
Status
Awaiting Appeal

Communications

From: J.M. Porup

To Whom It May Concern:

Pursuant to the California Public Records Act, I hereby request the following records:

All records including, but not limited to, memos, reports, guidelines, procedures, summaries, and emails pertaining to the ransomware attack that SFMTA experienced beginning November 25, 2016.

https://www.sfmta.com/blog/update-sfmta-ransomware-attack

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.

Sincerely,

J.M. Porup

From: San Francisco Mta

Dear J.M. Porup:

Thank you for your interest in public records of the San Francisco Municipal Transportation Agency.

The San Francisco Municipal Transportation Agency received your public records request/Immediate Disclosure request, dated March 08, 2019 and given the reference number  P000172-030819 for tracking purposes.

Record(s) Requested: To Whom It May Concern:Pursuant to the California Public Records Act, I hereby request the following records:All records including, but not limited to, memos, reports, guidelines, procedures, summaries, and emails pertaining to the ransomware attack that SFMTA experienced beginning November 25, 2016.https://www.sfmta.com/blog/update-sfmta-ransomware-attackThe requested documents will be made available to the general public, and this request is not being made for commercial purposes.In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.Sincerely,J.M. Porup

Your request is being forwarded to the appropriate department(s) for processing and you will be notified once the request is complete.  The request will be deemed received after the SFMTA responds back to your request within the next business day by email.

The San Francisco Municipal Transportation Agency

From: San Francisco Mta

--- Please respond above this line ---

March 08, 2019

Dear J.M. Porup,
I am confirming that we received your Public Records Request on March 08, 2019.  We assigned your request as PRR #P000172-030819.  In your request, you asked for the following:
If I misunderstood your request, please let me know immediately.
Our department will identify and compile the requested information.  The Sunshine Ordinance requires departments to respond as soon as possible or within ten calendar days from receipt of any records requests.  Therefore, I will contact you as soon as the responsive documents are ready and will do so on or before March 18, 2019 as permitted by San Francisco Administrative Code § 67.21(b) and California Government Code § 6253(c).
Sincerely, Caroline Celaya Manager, Public Records Requests
Office 415.701.4670 San Francisco Municipal Transportation Agency 1 South Van Ness Avenue, 7th floor San Francisco, CA 94103

From: San Francisco Mta

--- Please respond above this line ---

requests@muckrock.com
J.M. Porup
DEPT MR 70336 411A Highland Ave
Somerville  MA  02144
March 15, 2019

RE: Public Records Request, dated March 08, 2019, Reference # P000172-030819
Dear J.M. Porup,
The San Francisco Municipal Transportation Agency (SFMTA) received your Public Records Request, dated March 08, 2019. You requested:
To Whom It May Concern:

Pursuant to the California Public Records Act, I hereby request the following records:

All records including, but not limited to, memos, reports, guidelines, procedures, summaries, and emails pertaining to the ransomware attack that SFMTA experienced beginning November 25, 2016.

https://www.sfmta.com/blog/update-sfmta-ransomware-attack

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.

Sincerely,

J.M. Porup
The SFMTA has determined there are no documents responsive to your request. If you have any questions, or wish to discuss this further, you may contact me by responding to this email.
Sincerely,
Caroline Celaya Manager, Public Records Requests https://sfmta.mycusthelp.com/WEBAPP/_rs/supporthome.aspx Office 415.701.4670 San Francisco Municipal Transportation Agency 1 South Van Ness Avenue, 7th floor San Francisco, CA 94103
To monitor the progress or update this request please log into the SFMTA Public Records Request Center. (https://u8387795.ct.sendgrid.net/wf/click?upn=Ow1KccipsoIsnXbuEgm-2FN3n-2F1trCmcG-2FYigkcLmLIh-2BEshmt-2BlpcFB33kj939IbnFC-2Bq5vNnxJxPGYowfefRAxyWSzf09WzlDo8pNgJShiI-3D_h9PqmDp-2FzHUNHJ17HhsuYoJqLLS-2FUQe-2B5F0vOt6xOWALOhCLkPQo1Pd7EKkoN6JCMSOBox3bBOdCu6VtW8Re-2FqVNAHnekRMrX0h4K8TgrUYELaf1-2F9nB-2F0y5X05iIoEirrdsFFbHT9ZgbuXbG9Oqvd8RlHw6Ww-2BvD8P1zE0ggbh9ZY34VTJ3N1cAmz0OwhbH2tGs5c8cqjVT5e92HFEIS-2FWfUCSL6-2FTF73TbtmyfAzck-2BuT8r2JpX5UZfqEJX0jwXO7hYJeKfyXxF8aOxpvaPpNfuzmCl1fnFFN07DlxyYu68I7uH1e1B5vEKUnTqnBGZOPzUAHLkttBX-2FM7ssC5dkO6xtFxa57zP2nPiWf-2FlGndzRVGTNp-2B97F-2FM9vsyD-2Fr)

From: J.M. Porup

hello, I made this request more than six weeks ago, and have not yet received the documents I request. Please let me know as soon as possible when to expect these public records.

From: J.M. Porup

This is literally impossible. The MTA was shut down as the result of a ransomware attack, and NOT A SINGLE DOCUMENT was produced as a result--not even an email?

Please do not insult my intelligence.

Furthermore, I am making this request because I received an anonymous tip from one of your employees telling me there a scandal here to be found. Your refusal to provide even a single document makes you think you are deliberately breaking the law in refusing to respond to my records request.

I will lawyer up if I have to. Please do your job and me these docs now.

From: San Francisco Mta

Attachments:
Porup_JM_MuckRock_News_4.16.19_appeal_of_#172-030819.pdf (https://u8387795.ct.sendgrid.net/wf/click?upn=Ow1KccipsoIsnXbuEgm-2FN3n-2F1trCmcG-2FYigkcLmLIh-2BEshmt-2BlpcFB33kj939Ibn3HDJJXIqp1l78ZNJ1PBA77qvFclgZxKvh-2F6NlUNFpBcaapaPgBLErK9ipA5-2F27l-2Fv0EwDIrZWkW9Qmm3WlGFUPqm4pMRAQH8J4DeEdwlD-2FkcBKhlNqnXMd4KLAFsxKvDYQdcFBUmM0yFcH-2ByAovJoQ-3D-3D_h9PqmDp-2FzHUNHJ17HhsuYoJqLLS-2FUQe-2B5F0vOt6xOWALOhCLkPQo1Pd7EKkoN6JCMSOBox3bBOdCu6VtW8Re-2FqVNAHnekRMrX0h4K8TgrUYELaf1-2F9nB-2F0y5X05iIoEiTAucw-2BmmsIS7tbBXtJUSW1fPP-2FxRJmnjJW-2FrAEx2zFbA3LVA5W5AhPmsKPC-2Bb2ZV0B6UHCj-2FDyv-2FrhidH5xKR-2FEftyHUheXgsTtfu9DWgX-2BCTtWJsYDE95wjY7uI6POe67sV5DVe3Cgnd7YP7wa7Fc-2FnTv9-2FDa54Ms7lJsYLNAPjFciwEED-2F4RKWflkBvK8SVWYvW5TXzUJKOdt6WCt49aXCriaeESUmf9zu1onT2Rff5KX2AIZiftIs9mUJ27Kl)

--- Please respond above this line ---

requests@muckrock.com
J.M. Porup
DEPT MR 70336 411A Highland Ave
Somerville  MA  02144
April 26, 2019
RE: Public Records Request, dated March 08, 2019, Reference # P000172-030819
Dear J.M. Porup,
The San Francisco Municipal Transportation Agency (SFMTA) received your Public Records Request, dated March 08, 2019. You requested:

* All records including, but not limited to, memos, reports, guidelines, procedures, summaries, and emails pertaining to the ransomware attack that SFMTA experienced beginning November 25, 2016.

https://www.sfmta.com/blog/update-sfmta-ransomware-attack (https://u8387795.ct.sendgrid.net/wf/click?upn=Ow1KccipsoIsnXbuEgm-2FNxJc9HoyUCK78nwYOjuNCTFjXvjiS1Il2EGaXOZeLfeFnVHpkPFadznzCHZN8B28BYz0yo-2Fpx7VSyo4xKw-2FMaGE-3D_h9PqmDp-2FzHUNHJ17HhsuYoJqLLS-2FUQe-2B5F0vOt6xOWALOhCLkPQo1Pd7EKkoN6JCMSOBox3bBOdCu6VtW8Re-2FqVNAHnekRMrX0h4K8TgrUYELaf1-2F9nB-2F0y5X05iIoEiTAucw-2BmmsIS7tbBXtJUSW1fPP-2FxRJmnjJW-2FrAEx2zFbA3LVA5W5AhPmsKPC-2Bb2ZV0B6UHCj-2FDyv-2FrhidH5xKR-2FEftyHUheXgsTtfu9DWgX86igeHIiPgPZSJqLwbUh7C0FP2BH2vnPcvOt8RswgKvBlC-2BejabdvfvkEjFu3Ol-2FWJN3ppdEI-2BxOsMTpfjeSOvROrkwvKx2YKwsrL4sdq4-2BKpKqPyamPo3kfkpJMpNlU5WAqJHkVuLXF6HsKKSzs-2FW)
In response to your attached follow up letter, per staff the documents you are seeking are either past the record retention and destruction schedule and/or contain security sensitive information. Based on the federal regulations contained in 49 CFR Parts 15 and 1520, the SFMTA is withholding the disclosure of the documents you are requesting.  This documents contain sensitive security information(SSI), and disclosure of such document may compromise the security of the traveling public, transit employees, or transit infrastructure.
I apologize for not providing a more detailed explanation earlier.
Sincerely, Caroline Celaya Manager, Public Records Requests https://sfmta.mycusthelp.com/WEBAPP/_rs/supporthome.aspx Office 415.701.4670 San Francisco Municipal Transportation Agency 1 South Van Ness Avenue, 7th floor San Francisco, CA 94103
To monitor the progress or update this request please log into the SFMTA Public Records Request Center. (https://u8387795.ct.sendgrid.net/wf/click?upn=Ow1KccipsoIsnXbuEgm-2FN3n-2F1trCmcG-2FYigkcLmLIh-2BEshmt-2BlpcFB33kj939IbnFC-2Bq5vNnxJxPGYowfefRAxyWSzf09WzlDo8pNgJShiI-3D_h9PqmDp-2FzHUNHJ17HhsuYoJqLLS-2FUQe-2B5F0vOt6xOWALOhCLkPQo1Pd7EKkoN6JCMSOBox3bBOdCu6VtW8Re-2FqVNAHnekRMrX0h4K8TgrUYELaf1-2F9nB-2F0y5X05iIoEiTAucw-2BmmsIS7tbBXtJUSW1fPP-2FxRJmnjJW-2FrAEx2zFbA3LVA5W5AhPmsKPC-2Bb2ZV0B6UHCj-2FDyv-2FrhidH5xKR-2FEftyHUheXgsTtfu9DWgX-2BMd4mojT-2B4-2F5sXVGyAYQgxHikMxkcCeQscYDGJddkBw481ndjfncHoYobEB8erePOq8GbFn0QklVn8KGxx5m1Las-2FASaoavI8te3wVF6tQIVnscjEuiWCnQM8Jp3aNsrfS-2FIwIzXVRsTLWK6wXP97c)

From: San Francisco Mta

Attachments:
Porup_JM_MuckRock_News_4.16.19_appeal_of_#172-030819.pdf (https://u8387795.ct.sendgrid.net/wf/click?upn=Ow1KccipsoIsnXbuEgm-2FN3n-2F1trCmcG-2FYigkcLmLIh-2BEshmt-2BlpcFB33kj939Ibn3HDJJXIqp1l78ZNJ1PBA77qvFclgZxKvh-2F6NlUNFpBcaapaPgBLErK9ipA5-2F27l-2Fv0EwDIrZWkW9Qmm3WlGFUPqm4pMRAQH8J4DeEdwlD-2FkcBKhlNqnXMd4KLAFsxKvDYQdcFBUmM0yFcH-2ByAovJoQ-3D-3D_h9PqmDp-2FzHUNHJ17HhsuYoJqLLS-2FUQe-2B5F0vOt6xOWALOhCLkPQo1Pd7EKkoN6JCMSOBox3bBOdCu6VtW8Re-2FqVNAHnekRMrX0h4K8TgrUYELaf1-2F9nB-2F0y5X05iIoEiTAucw-2BmmsIS7tbBXtJUSW1fPP-2FxRJmnjJW-2FrAEx2zFbA3LVA5W5AhPmsKPC-2Bb2ZV0B6UHCj-2FDyv-2FrhidH5xKR-2FEftyHUheXgsTtfu9DWgX-2BCTtWJsYDE95wjY7uI6POe67sV5DVe3Cgnd7YP7wa7Fc-2FnTv9-2FDa54Ms7lJsYLNAPjFciwEED-2F4RKWflkBvK8SVWYvW5TXzUJKOdt6WCt49aXCriaeESUmf9zu1onT2Rff5KX2AIZiftIs9mUJ27Kl)

--- Please respond above this line ---

requests@muckrock.com
J.M. Porup
DEPT MR 70336 411A Highland Ave
Somerville  MA  02144
April 26, 2019
RE: Public Records Request, dated March 08, 2019, Reference # P000172-030819
Dear J.M. Porup,
The San Francisco Municipal Transportation Agency (SFMTA) received your Public Records Request, dated March 08, 2019. You requested:

* All records including, but not limited to, memos, reports, guidelines, procedures, summaries, and emails pertaining to the ransomware attack that SFMTA experienced beginning November 25, 2016.

https://www.sfmta.com/blog/update-sfmta-ransomware-attack (https://u8387795.ct.sendgrid.net/wf/click?upn=Ow1KccipsoIsnXbuEgm-2FNxJc9HoyUCK78nwYOjuNCTFjXvjiS1Il2EGaXOZeLfeFnVHpkPFadznzCHZN8B28BYz0yo-2Fpx7VSyo4xKw-2FMaGE-3D_h9PqmDp-2FzHUNHJ17HhsuYoJqLLS-2FUQe-2B5F0vOt6xOWALOhCLkPQo1Pd7EKkoN6JCMSOBox3bBOdCu6VtW8Re-2FqVNAHnekRMrX0h4K8TgrUYELaf1-2F9nB-2F0y5X05iIoEiTAucw-2BmmsIS7tbBXtJUSW1fPP-2FxRJmnjJW-2FrAEx2zFbA3LVA5W5AhPmsKPC-2Bb2ZV0B6UHCj-2FDyv-2FrhidH5xKR-2FEftyHUheXgsTtfu9DWgX86igeHIiPgPZSJqLwbUh7C0FP2BH2vnPcvOt8RswgKvBlC-2BejabdvfvkEjFu3Ol-2FWJN3ppdEI-2BxOsMTpfjeSOvROrkwvKx2YKwsrL4sdq4-2BKpKqPyamPo3kfkpJMpNlU5WAqJHkVuLXF6HsKKSzs-2FW)
In response to your attached follow up letter, per staff the documents you are seeking are either past the record retention and destruction schedule and/or contain security sensitive information. Based on the federal regulations contained in 49 CFR Parts 15 and 1520, the SFMTA is withholding the disclosure of the documents you are requesting.  This documents contain sensitive security information(SSI), and disclosure of such document may compromise the security of the traveling public, transit employees, or transit infrastructure.
I apologize for not providing a more detailed explanation earlier.
Sincerely, Caroline Celaya Manager, Public Records Requests https://sfmta.mycusthelp.com/WEBAPP/_rs/supporthome.aspx Office 415.701.4670 San Francisco Municipal Transportation Agency 1 South Van Ness Avenue, 7th floor San Francisco, CA 94103
To monitor the progress or update this request please log into the SFMTA Public Records Request Center. (https://u8387795.ct.sendgrid.net/wf/click?upn=Ow1KccipsoIsnXbuEgm-2FN3n-2F1trCmcG-2FYigkcLmLIh-2BEshmt-2BlpcFB33kj939IbnFC-2Bq5vNnxJxPGYowfefRAxyWSzf09WzlDo8pNgJShiI-3D_h9PqmDp-2FzHUNHJ17HhsuYoJqLLS-2FUQe-2B5F0vOt6xOWALOhCLkPQo1Pd7EKkoN6JCMSOBox3bBOdCu6VtW8Re-2FqVNAHnekRMrX0h4K8TgrUYELaf1-2F9nB-2F0y5X05iIoEiTAucw-2BmmsIS7tbBXtJUSW1fPP-2FxRJmnjJW-2FrAEx2zFbA3LVA5W5AhPmsKPC-2Bb2ZV0B6UHCj-2FDyv-2FrhidH5xKR-2FEftyHUheXgsTtfu9DWgX-2BMd4mojT-2B4-2F5sXVGyAYQgxHikMxkcCeQscYDGJddkBw481ndjfncHoYobEB8erePOq8GbFn0QklVn8KGxx5m1Las-2FASaoavI8te3wVF6tQIVnscjEuiWCnQM8Jp3aNsrfS-2FIwIzXVRsTLWK6wXP97c)

  • Porup_JM_MuckRock_News_4.16.19_appeal_of_23172-030819.pdf

From: J.M. Porup

The gross incompetence that the SFMTA showed in their response to this ransomware incident is of great public interest. If you need to redact sensitive portions of the documents requested, that might be understandable, however simply refusing to provide any documents whatsoever is simply not acceptable.

Appealing.

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  • Porup_JM_MuckRock_News_4.16.19_appeal_of_23172-030819.pdf