FOI processing manuals, lists and instructions (San Antonio Police Department)
| Tracking # |
W224318-072418 |
| Multi Request | FOI processing manuals, lists and instructions |
| Submitted | July 14, 2018 |
| Est. Completion | None |
MuckRock users can file, duplicate, track, and share public records requests like this one. Learn more.
Communications
From: Emma North-Best
To Whom It May Concern:
Pursuant to the Texas Public Information Act, I hereby request the following records:
Copies of any internal manuals, instructions, forms or checksheets for how the law enforcement agency processes records requests.
I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.
Sincerely,
Emma Best
From: San Antonio Police Department
Dear Emma Best:
Thank you for your interest in public records of the City of San Antonio. Your request has been received and is being processed in accordance with Chapter 552 of Texas Government Code, the Public Information Act. Your request was received in this office on 7/24/2018 and given the reference number W224318-072418 for tracking purposes.
Your request will be forwarded to the relevant City department(s) to locate the information you seek and to determine the volume and any costs associated with satisfying your request. You will be contacted about the availability and/or provided with copies of the records in question. PLEASE NOTE: The Texas Public Information Act does not require a governmental body to create new information, to do legal research, or to answer questions.
You can monitor the progress of your request at the link below and you'll receive an email when your request has been completed. Again, thank you for using the Open Records Center.
http://www.sanantonio.gov/opengovernment (http://www.sanantonio.gov/opengovernment)
City of San Antonio
From: San Antonio Police Department
Attachments:
133-FOIA_(04-19-16).pdf (https://sanantonio.mycusthelp.com/webapp/_rs/DownloadItemFile.aspx?iid=nlTctPRQITI=&fid=CIb2DIACkPbaZHtlR54BJ4/GbUZmqO/jEtAzJ6gruTc=&cid=xD2MG522PT0=)
CRB-3_SAPD_CRASH_REPORT_REQUEST_FORM_rev__7-1-2015.pdf (https://sanantonio.mycusthelp.com/webapp/_rs/DownloadItemFile.aspx?iid=nlTctPRQITI=&fid=CIb2DIACkPbaZHtlR54BJ4/GbUZmqO/jkZliaZHWw@@12g=&cid=xD2MG522PT0=)
SAPD_SOP-_ORR's_and_Subpoenas.pdf (https://sanantonio.mycusthelp.com/webapp/_rs/DownloadItemFile.aspx?iid=nlTctPRQITI=&fid=CIb2DIACkPbaZHtlR54BJ4/GbUZmqO/jqjsNPmmvez4=&cid=xD2MG522PT0=)
--- Please respond above this line ---
City of San Antonio
07/26/2018
Emma Best Via EMail
,
RE: Response to Public Information Request
COSA ORR No: W224318-072418
Dear Emma Best,
This letter responds to your request for information to the City of San Antonio, dated and received in our office on 7/24/2018 1:12:11 PM.
Information Requested: Police Records Request - San Antonio Police Department Texas Public Information Act Office
315 South Santa Rosa Avenue
San Antonio, TX 78207
July 16, 2018
To Whom It May Concern:
Pursuant to the Texas Public Information Act, I hereby request the following records:
Copies of any internal manuals, instructions, forms or checksheets for how the law enforcement agency processes records requests.
I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.
Sincerely,
Emma Best
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
Upload documents directly: https://www.muckrock.com/accounts/agency_login/san-antonio-police-department-657/foi-processing-manuals-lists-and-instructions-san-antonio-police-department-58258/?email=SAPDPIO%40sanantonio.gov&uuid-login=c67c9977-3d25-4dad-b02d-05dc8009b18a#agency-reply
Is this email coming to the wrong contact? Something else wrong? Use the above link to let us know.
For mailed responses, please address (see note):
MuckRock News
DEPT MR 58258
411A Highland Ave
Somerville, MA 02144-2516
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.
The City of San Antonio has reviewed its files and has located the attached document which is responsive to your request. Although the Public Information Act allows a governmental body to charge for copying documents, the attached is provided to you at no charge.
If you have any questions, or wish to discuss this further, you may contact me at the email listed below.
As we have fulfilled your request, we have closed it.
Sincerely, Jennifer L. Perez
Police Audio/Video Record Specialist
San Antonio Police Department Open Records Office
Public Safety Headquarters
315 South Santa Rosa Ave.
San Antonio, Texas 78207
O: (210) 207-7320
jennifer.perez@sanantonio.gov
From: San Antonio Police Department
This is an automatically generated message, please do not respond.
To Emma Best,
Please be advised that the City of San Antonio does not monitor requests that have been closed. If a requestor desires to seek additional information, we recommend the creation of a new request (please visit the Open Records Center). If you have further questions, please email the staff member who responded to your request. (http://www.sanantonio.gov/opengovernment/)
City of San Antonio
From: San Antonio Police Department
--- Please respond above this line ---
City of San Antonio
08/13/2018
Via EMail Emma Best
,
RE: Response to Public Information Request
COSA ORR No: W226316-080718
Dear Requestor:
This letter responds to your request for information to the City of San Antonio, received in our office on 8/6/2018 8:00:00 AM.
Information Requested: Police Records Request - From: requests@muckrock.com [mailto:requests@muckrock.com] Sent: Monday, August 06, 2018 4:03 AM
To: SAPD PIO
Subject: [EXTERNAL] RE: Texas Public Information Act Request: Email system documentation (San Antonio Police Department)
San Antonio Police Department
Texas Public Information Act Office
315 South Santa Rosa Avenue
San Antonio, TX 78207
August 6, 2018
This is a follow up to a previous request:
To Whom It May Concern:
I wanted to follow up on the following Texas Public Information Act request, copied below, and originally submitted on June 17, 2018. Please let me know when I can expect to receive a response, or if further clarification is needed.
Thanks for your help, and let me know if further clarification is needed.
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
Upload documents directly: https://www.muckrock.com/accounts/agency_login/san-antonio-police-department-657/email-system-documentation-san-antonio-police-department-56310/?uuid-login=5b980fd5-0686-4e3c-9b8b-782c5319afa4&email=SAPDPIO%40sanantonio.gov#agency-reply
Is this email coming to the wrong contact? Something else wrong? Use the above link to let us know.
For mailed responses, please address (see note):
MuckRock News
DEPT MR 56310
411A Highland Ave
Somerville, MA 02144-2516
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.
---
On June 17, 2018:
To Whom It May Concern:
Pursuant to the Texas Public Information Act, I hereby request the following records:
Documentation describing the email system(s) used by your agency, including the procedures and methods for performing searches of the email system.
I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As such, as I have a reasonable expectation of publication and my editorial and writing skills are well established. In addition, I discuss and comment on the files online and make them available through non-profits such as the Internet Archive and MuckRock, disseminating them to a large audience. While my research is not limited to this, a great deal of it, including this, focuses on the activities and attitudes of the government itself. As such, it is not necessary for me to demonstrate the relevance of this particular subject in advance.
As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.
Sincerely,
Emma Best
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
Upload documents directly: https://www.muckrock.com/accounts/agency_login/san-antonio-police-department-657/email-system-documentation-san-antonio-police-department-56310/?uuid-login=5b980fd5-0686-4e3c-9b8b-782c5319afa4&email=SAPDPIO%40sanantonio.gov#agency-reply
Is this email coming to the wrong contact? Something else wrong? Use the above link to let us know.
For mailed responses, please address (see note):
MuckRock News
DEPT MR 56310
411A Highland Ave
Somerville, MA 02144-2516
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.
**THIS EMAIL IS FROM AN EXTERNAL SENDER OUTSIDE OF THE CITY.
Be cautious before clicking links or opening attachments from unknown sources. Do not provide personal or confidential information.**
The San Antonio Police Department has reviewed its files and has determined there are no responsive documents to your request. Thank you.
Respectfully, Paralegal - Police Audio/Video Records Specialist San Antonio Police Department Open Records Office 315 S. Santa Rosa, San Antonio, Texas 78207 Office: (210) 207-7320/Direct: (210) 207-7396
CONFIDENTIALITY NOTICE This electronic transmission and any attachments constitute confidential information, which is intended only for the named recipient(s) and may be legally privileged. If you have received this communication in error please contact the sender above immediately. Any disclosure, copying, distribution or the taking of any action concerning the contents of this communication by anyone other than the named recipient(s) is strictly prohibited.
From: San Antonio Police Department
This is an automatically generated message, please do not respond.
To Emma Best,
Please be advised that the City of San Antonio does not monitor requests that have been closed. If a requestor desires to seek additional information, we recommend the creation of a new request (please visit the Open Records Center). If you have further questions, please email the staff member who responded to your request. (http://www.sanantonio.gov/opengovernment/)
City of San Antonio
From: San Antonio Police Department
Good Day Emma Best:
Please be advised that an email was sent out on 8/13/2018 to indicate the City of San Antonio did not have any responsive documents to your request. Your request W226316 - "Documentation describing the email system(s) used by your agency, including the procedures and methods for performing searches of the email system." was delivered to us with instructions to respond to the following email account: requests@muckrock.com<mailto:requests@muckrock.com>
This was done accordingly. You may want to check your spam folder. I am sending this response to both email accounts:
* requests@muckrock.com<mailto:requests@muckrock.com>
* requests@muckrock.com<mailto:requests@muckrock.com>
However, only one email account may be utilized per request. This has been explained to several other requestors from MuckRock who seem to be utilizing the same methods with multiple email accounts. Please share the word that requests may be made online utilizing this link:
https://www.sanantonio.gov/opengovernment
Also, we are only able to communicate with one email account per request. Thank you!
Respectfully,
Linda
Linda S. Flores
Sr. Management Analyst
Open Records Office
San Antonio Police Department
315 S. Santa Rosa Ave, suite 1051
San Antonio, Texas 78207
210-207-7320 ext. 77551
Linda.flores@sanantonio.gov<mailto:Linda.flores@sanantonio.gov>
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The SAPD Mission Statement:
"The San Antonio Police Department is dedicated to improving the quality of life by creating a safe environment in partnership with the people we serve. We act with integrity to reduce fear and crime while treating all with respect, compassion, and fairness."
City of San Antonio, Texas CORE Values:
TEAMWORK | INTEGRITY | INNOVATION | PROFESSIONALISM
Note:
Please include the ORR Reference Number I have listed in the subject line of my original email to you (begins with a 'W') when you are providing me responsive documents. If you send me a brand new email rather than replying to my original email, I will not know which request you are responding to without that 'W" ORR Reference Number.
Please always provide the uninterrupted time it takes you to compile the responsive records. If I am asking you for something that you anticipate will take over 2 hours to compile. Please let me know before you begin the work. I am required to get a cost estimate approval prior to such requests.
DEADLINES NOTICE: If the Department wishes to withhold documents from disclosure, the Department must submit a copy of all records immediately, but no more than Three Business Days. (Administrative Directive 1.31) If you are unable to turn in responsive documents within the three business days you need to give us a date and time when the records will be ready so we can let our Legal Department and the requestor know when the documents will be ready. Not complying with the Open Record Act or with Administrative Directive 1.31 will cause the release of all records being ordered, and/or the requestor may file a lawsuit or complaint against the City of San Antonio
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