Computer Training & Security (San Antonio, TX)

Dear Alex Guichet:
Thank you for your interest in public records of the City of San Antonio. Your request has been received and is being processed in accordance with Chapter 552 of Texas Government Code, the Public Information Act. Your request was received in this office on 10/28/2014 and given the reference number W035542-102814 for tracking purposes.
Records Requested: October 27, 2014City of San AntonioCity Hall100 Military PlazaSan Antonio, TX 78205To Whom It May Concern:Pursuant to the Texas Public Information Act , I hereby request the following records:Any slides, memos, e-mails, or training materials issued to employees relating to the operation of electronic devices (computer, tablet, or mobile phone) issued since 2011 regarding the following topics:1. Data Security (including the usage and configuration of Anti-Virus, Firewalls, Password reset policies, and VPNs.)2. Whole Disk Encryption (and required configuration settings)3. Mobile Device Management provisioning (including information on settings for tracking and restrictions placed on devices by installed device management profiles)Additionally, I request information on Operating System and Application update requirements, such as standards in place requiring employees to update or not update devices, including emails and communications where IT departments request that employees defer updates from being applied immediately.I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.Sincerely,Alex GuichetFiled via MuckRock.comE-mail (Preferred): 13950-56682729@requests.muckrock.comFor mailed responses, please address (see note):MuckRock NewsDEPT MR 13950PO Box 55819Boston, MA 02205-5819PLEASE NOTE the new address as well as the fact that improperly addressed (i.e., with the requester's name rather than MuckRock News) requests might be returned by the USPS as undeliverable. **Request was emailed 10/27/14 at 10:05pm*
Your request will be forwarded to the relevant City department(s) to locate the information you seek and to determine the volume and any costs associated with satisfying your request. You will be contacted about the availability and/or provided with copies of the records in question. PLEASE NOTE: The Texas Public Information Act does not require a governmental body to create new information, to do legal research, or to answer questions.
Please be advised that the City of San Antonio does not monitor requests that have been closed.  If a requester desires to seek additional information, or submit a comment to City staff, we recommend the creation of a new request, or a direct email to the staff who responded to the now closed request.
You can monitor the progress of your request at the link below and you'll receive an email when your request has been completed. Again, thank you for using the Open Records Center.
City of San Antonio

To track your request and respond, visit the , then click on "My Records Center." Open Government Page (http://www.sanantonio.gov/opengovernment.aspx)

Dear Alex Guichet,
Thank you for registering with the City of San Antonio Open Records Center. Below you will find your login and password information. Please log in to the
Open Records Center to update any contact or password information. (http://www.sanantonio.gov/opengovernment/)
Login: requests@muckrock.com
Password: a2262582f5
City of San Antonio

This is an auto-generated e-mail and has originated from an unmonitored email account. Please DO NOT REPLY.

Dear Mr. Guichet,

The City of San Antonio has received your Public Information Act request.

We are in the process of compiling a cost estimate. The City cannot waive the charges for this request, and based on the scope of your request, the charges are likely to be considerable. In addition, the City will probably seek to protect almost all of the requested material from disclosure based on the various security and privacy exceptions under the Texas Public Information Act, and other applicable laws.

I would like to discuss ways to amend your request to limit the scope of what you asked for to both bring down the cost and to avoid delay because the City, in order to protect confidential information, will seek an Attorney General ruling on the majority of the requested information.

Please contact me at jonathan.kaplan@sanantonio.gov or by phone at 210-207-2198.

Thank you.

--
Jonathan Kaplan
Licensed U.S. Patent Attorney #60051
Assistant City Attorney
City of San Antonio
jonathan.kaplan@sanantonio.gov
210-207-2198
fax 210-207-4004

This is not an open record. This e-mail message, and its attachments are privileged and confidential attorney-client communications and are transmitted for the exclusive information and use of the addressee. It is not to be released to the public unless conspicuously labeled and initialed "approved for public release." Persons responsible for delivering this communication to the intended recipient and anyone who received this communication in error are admonished that this communication may not be copied or disseminated except as directed by the addressee. If this communication is received by error, please contact the Development Services Section of the Office of the City Attorney of the city of San Antonio, Texas to arrange for the return of the original and any copies of this communication.

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City of San Antonio, Texas

A fix is required to perfect the request. The request has been rejected as being too vague, burdensome or otherwise unprocessable.

A fix is required to perfect the request.

A fix is required to perfect the request. The request has been rejected as being too vague, burdensome or otherwise unprocessable.

A fix is required to perfect the request. The request has been rejected as being too vague, burdensome or otherwise unprocessable.

This is an automatically generated message, please do not respond.
To Alex Guichet,
Please be advised that the City of San Antonio does not monitor requests that have been closed.  If a requestor desires to seek additional information, we recommend the creation of a new request (please visit the Open Records Center).  If you have further questions, please email the staff member who responded to your request. (http://www.sanantonio.gov/opengovernment/)
City of San Antonio