911 Domestic Violence Call Response Time 2019 vs. 2020 (Ramsey County Sheriff's Department)

Colin Gerber filed this request with the Ramsey County Sheriff's Department of Ramsey County, MN.

It is a clone of this request.

Multi Request 911 Domestic Violence Call Response Time 2019 vs. 2020
Status
Completed

Communications

From: Colin Gerber

To Whom It May Concern:

Pursuant to the Minnesota Government Data Practices Act, I hereby request from Ramsey County Sheriff's Department any records, datasets, or materials that contain the following:

For July 2020:
- Average response time of department for all calls
- Average response time of department for domestic violence calls only

For all domestic violence/domestic disturbance calls to the 911 dispatch center in the month of July 2020, separated by individual call:
- Type of call
- Priority level
- Date and time of call received
- Date and time first officer arrived on scene
- Race and ethnicity of victim, if available
- Race and ethnicity of perpetrator(s), if available
- Outcome or resolution of call

For July 2019:
- Average response time of department for all calls
- Average response time of department for domestic violence calls only

For all domestic violence/domestic disturbance calls to the 911 dispatch center in the month of July 2019, separated by individual call:
- Type of call
- Priority level
- Date and time of call received
- Date and time first officer arrived on scene
- Race and ethnicity of victim, if available
- Race and ethnicity of perpetrator(s), if available
- Outcome or resolution of call

The requested documents will be made available to the general public. These records are being requested as part of a collaborative research effort and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter.

I look forward to receiving your response to this request within 10 business days.

Sincerely,

Colin Gerber

From: Ramsey County Sheriff's Department

Good morning.

We have received your request and will being processing it. We will contact you once it's completed.
Regards,

Roy

From: Ramsey County Sheriff's Department

Good morning.

Clarification is needed on your data request. Please review the below questions regarding "response time".

Can we get specificity on "Average response time" with respect to the first part of the request? There is a statistical difference and I want to know to assure data continuity.

The question is, what are they considering to be the start and end point of response time for a call for service? They list "Date and time of call received," in the latter part of the request but even that is vague. Is it initial call received by ECC, call entered and assigned a master CFS by ECC, or is it when the call was assigned (received) by the Deputy.

Similarly are they considering on scene arrival to be the end data point for the request in its entirety?

If they are actually doing research it is statistically significant and I don't want to have to go back and rework the data because we had to guess based on lack of specificity in the request.
Regards,
Roy

From: Colin Gerber

Hello Mr. Robbins,

Thanks for your questions. As this request is part of a larger project involving data from other police departments, for the sake of consistency we are defining the terms as follows.

Start point: Date and time call was received by the 911 dispatch/emergency contact center. If your agency is as granular as others, we would specify this as when the call was answered by the dispatcher.

End point: Date and time an officer arrived on scene. So yes to the question you posed.

I hope that provides enough specificity. Please let me know if you require anything further.

Regards,
Colin Gerber

From: Ramsey County Sheriff's Department

Good morning.

This request is complete.

You can inspect the data for free at either the Ramsey County Law Enforcement Center (425 Grove Street, St. Paul) or at the Ramsey County Patrol Station (1411 Paul Kirkwold Dr, Arden Hills). Let me know if you wish to inspect the data and we can schedule a time.

If you wish to obtain a copy of the data, the total cost is $532.19 (8.4 hours of search/retrieval time @ $63.36 an hour). Please submit payment and the data will be provided.

If you have any questions regarding this data request, please feel free to contact me.
Regards,

Roy

From: Colin Gerber

Hello Roy,

Thank you for the update and my apologies for the delayed response. In order to make a payment for the records from Ramsey County my organization requires a completed W9. I've attached a blank form. Would it be possible to have a completed one returned to colin.g@uihi.org? With that in place, I can submit the payment and would love to set up a digital download.

If you have any questions, I can be reached at 612-805-2488.

Much appreciated,
Colin Gerber

From: Ramsey County Sheriff's Department

Good morning.

Attached is a completed W9 form.
Regards,

Roy

From: Colin Gerber

Thank you Roy,

Can you please let me know to whom/where the payment should be submitted? Check or digital payment? I am submitting the paperwork as soon as possible.

Much obliged,
Colin Gerber

From: Ramsey County Sheriff's Department

Good afternoon.

A check made out to "Ramsey County" would be best.

You can mail payment to:

Ramsey County Sheriff's Office
Attn: Data Requests
425 Grove Street
Saint Paul, MN 55101

Once received, I'll email you the requested data.
Regards,

Roy

From: Ramsey County Sheriff's Department

Good morning.

We have received payment for this data request.

Attached is the requested data.

From: Colin Gerber

Hi,

Thanks so much for your help with this request! I really appreciate it.

Sincerely,
Colin Gerber

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