City of Raleigh (NC): Social Media Records

Adam Steinbaugh filed this request with the Mayor's Office of Raleigh, NC.

It is a clone of this request.

Status
Completed

Communications

From: Adam Steinbaugh

To Whom It May Concern:

Pursuant to the North Carolina Public Records Law, I hereby request the following records:

With respect to the Facebook page located at http://www.facebook.com/CityofRaleigh and the Twitter account https://twitter.com/RaleighGov, I request the below records.

An example of what each of these records look like is attached and available at https://www.documentcloud.org/documents/21579793-facebook-and-twitter-settings-examples. Examples of these records as produced by hundreds of other public entities may be found here: https://www.documentcloud.org/app?q=%2Bproject%3Asocial-media-censorship-s-45722%20sort%3A-created_at%20.

I request:

1. A copy of the full settings for the Facebook page, including records relating to the "Page Visibility," "Country Restrictions," "Age Restrictions," "Content Moderation," and "Profanity filter" settings. (For an example of this, see the first page of the examples at the above URL.) These records may be accessed through one of three processes:
The first option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofRaleigh).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "General" on the lefthand side of the page.

The second option:
(a) Log in as an administrator of the page.
(b) Go to the following URL: https://www.facebook.com/CityofRaleigh/settings/?tab=settings.

The third option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofRaleigh).
(c) Go to this URL: https://www.facebook.com/CityofRaleigh/settings/?tab=settings&ref=page_edit&section=download_your_page
(d) Click "Download your page"
(e) Select "HTML," "High," and "All time" in the available options.
(f) Make sure only the "Page profile information" and "Page settings" boxes are checked.
(g) Click "Request a download."
(h) When the information is ready to download, enter the password to download it.
(i) Press "confirm."
(j) Provide the files contained in the .zip file.

2. A copy of the list of banned people and pages. This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofRaleigh).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "People and other Pages" on the lefthand side of the page.
(e) On the menu labeled "People who Like this Page," select "Banned People and Pages"

3. A copy of the list of "Page Roles." This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofRaleigh).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "Page Roles" on the lefthand side of the page.

4. A copy of the lists of users blocked by the Twitter account. This list can be obtained through this process:
(a) Log into the account.
(b) Visit this URL: https://twitter.com/settings/blocked/all
(c) Visit this URL: https://twitter.com/settings/blocked/imported

5. Any policy concerning public use of or interaction with the Facebook and Twitter accounts.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.

Sincerely,

Adam Steinbaugh

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days.

Sincerely,

Adam Steinbaugh

From: Mayor's Office

Good Afternoon.

Our records do not indicate that this request was received previously.

We ask that public records requests be sumbitted via our portal. This creates a tracking number, and helps us to move your request through the system more efficiently. The portal is available at https://raleighnc.gov/public-records.

Thank you.

Sarah Williamson Baker
City of Raleigh | Communications Office

Email sent to/from this address is subject to public record law.

From: Mayor's Office

*Please do NOT reply to this email.
The City of Raleigh has received your public records request RITM0098740.

Many records are available through self-service. Commonly requested ones, and links to access them, are listed on our Public Records Requests page. If you submitted a request for a record that is available through self-service, you will be directed to the appropriate self-service tool to retrieve your own records. (https://www.raleighnc.gov/home/content/PubAffairs/Articles/PublicRecordsReq.html)

We treat all records requests the same and will respond as promptly as possible. We will be in touch if questions arise as are processing your request.

Due to the current volume of requests and limited resources response it may take some time to process your request. Do not enter a second request for the same records, duplicate requests will delay responses.

If you have any questions about your request, or the process, please use our public records email address, and include the request Reference Number.  The Reference Number for this request is RITM0098740. (mailto:publicrecords.request@raleighnc.gov)

Thank you.

From: Mayor's Office

Good Afternoon.

Here is a link to the records that are responsive to your request. Please note the link is specific to your email address, and cannot be shared. Files are generally available for download for 30 days.

TASK0135765 Sent to MuckRock on 2022.06.02<https://raleighncgov.sharepoint.com/:f:/s/PublicRecordsRequests/EidBGM5Uk8JGp9w5gcT92hYBQUvWQStgCL8TFvA7lrePbA?email=128029-78950507%40requests.muckrock.com&e=BtedXa>

Regards.
Sarah

Sarah Williamson Baker
City of Raleigh | Communications Office

Email sent to/from this address is subject to public record law.

Customer Provided Information
First name : Adam
Organization type : News media
Email Address : requests@muckrock.com<mailto:requests@muckrock.com>
Date :
Street Address : MuckRock News 263 Huntington Ave DEPT MR 128029
City : Somerville
Zip Code : 02115
Last name : Steinbaugh
Organization :
Phone Number : 617-299-1832
Fax Number :
Address Line 2 :
State : MA
Description : To Whom It May Concern: Pursuant to the North Carolina Public Records Law, I hereby request the following records: With respect to the Facebook page located at http://www.facebook.com/CityofRaleigh and the Twitter account https://twitter.com/RaleighGov, I request the below records. An example of what each of these records look like is attached and available at https://www.documentcloud.org/documents/21579793-facebook-and-twitter-settings-examples. Examples of these records as produced by hundreds of other public entities may be found here: https://www.documentcloud.org/app?q=%2Bproject%3Asocial-media-censorship-s-45722%20sort%3A-created_at%20. I request: 1. A copy of the full settings for the Facebook page, including records relating to the "Page Visibility," "Country Restrictions," "Age Restrictions," "Content Moderation," and "Profanity filter" settings. (For an example of this, see the first page of the examples at the above URL.) These records may be accessed through one of three processes: The first option: (a) Log in as an administrator of the page. (b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofRaleigh). (c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page. (d) Click "General" on the lefthand side of the page. The second option: (a) Log in as an administrator of the page. (b) Go to the following URL: https://www.facebook.com/CityofRaleigh/settings/?tab=settings. The third option: (a) Log in as an administrator of the page. (b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofRaleigh). (c) Go to this URL: https://www.facebook.com/CityofRaleigh/settings/?tab=settings&ref=page_edit&section=download_your_page (d) Click "Download your page" (e) Select "HTML," "High," and "All time" in the available options. (f) Make sure only the "Page profile information" and "Page settings" boxes are checked. (g) Click "Request a download." (h) When the information is ready to download, enter the password to download it. (i) Press "confirm." (j) Provide the files contained in the .zip file. 2. A copy of the list of banned people and pages. This record may be accessed in this manner: (a) Log in as an administrator of the page. (b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofRaleigh). (c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page. (d) Click "People and other Pages" on the lefthand side of the page. (e) On the menu labeled "People who Like this Page," select "Banned People and Pages" 3. A copy of the list of "Page Roles." This record may be accessed in this manner: (a) Log in as an administrator of the page. (b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofRaleigh). (c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page. (d) Click "Page Roles" on the lefthand side of the page. 4. A copy of the lists of users blocked by the Twitter account. This list can be obtained through this process: (a) Log into the account. (b) Visit this URL: https://twitter.com/settings/blocked/all (c) Visit this URL: https://twitter.com/settings/blocked/imported 5. Any policy concerning public use of or interaction with the Facebook and Twitter accounts. The requested documents will be made available to the general public, and this request is not being made for commercial purposes. In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not. Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires. Sincerely, Adam Steinbaugh The requested documents will be made available to the general public, and this request is not being made for commercial purposes. In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not. Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days. Sincerely, Adam Steinbaugh
Review needed prior to release :
Planning Zoning Development Request : No
What is the address you are requesting records for? :
Development Plans : No
Project or Property completed within last year :
High-Rise Buildings :
Approved Plans :
Building Plans :
City Copies :
Construction Plans :
Plot Plans and Site Plans :
Stormwater Plans :
Transportation / Roadway / Right of Way Plans :
Request pertaining to development records : No
Certificate of Completeness :
Certificate of Occupancy :
Inspections :
Permit Application :
Sign Permits :
Special Use Permits :
Stormwater Enforcement Cases :
Stormwater Permits :
Variances :
Request pertaining to zoning or code violations : No
Residential Code Enforcement Case :
Business Zoning Violations :
Business Code Violations :
Stormwater violations :
Zoning Letter :

Additional comments:

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