Social media surveillance survey

Please be advised that the Portland Police Bureau does not accept public
records requests by email.

Please visit www.portlandoregon.gov/PRR
<http://www.portlandoregon.gov/PRR> to submit a public records request
with the Portland Police Bureau. Please select 'Police Bureau Requests'
then 'Police General Records Request' on the website in order for the
Police Bureau to respond accurately and promptly to your request.

Dear Beryl:

The City of Portland acknowledges receipt of your Public Records Request.  Your request was received in this office on April 20, 2018 and given the reference number S067316-042018 for tracking purposes.

Record Requested:  Pursuant to the Oregon Public Records Law, I hereby request the following documents:• All records regarding the purchase of, acquisition of, installation of, subscription to, payment for, or agreements concerning software designed to access information from social media services• Any and all contracts (as well as all associated amendments, exhibits, and materials), memorandums of understanding, and other equivalent agreements entered into by this agency with any software or equipment company providing services related to social media surveillance, including but not limited to:• BrightPlanet• Geofeedia• Intrado Inc.• LifeRaft• Magnet Forensics• Media Sonar• Signal Corporation• ZeroFOXResponsive materials should include but not be limited to:• the initial Invitation to Bid, Request for Proposal, or equivalent call for contractors• the responsive materials provided by the winning bidder• other bidder responses• the current contract• all exhibits• all amendments• all performance work statements• all deliverables inventories• all invoices related to the deliverance of software, services, or goodsPlease also include:• All records that contain any information about the functioning of software designed to access information from social media services that is used or has been used by this agency;• All records regarding correspondence about or with a company that offers software designed to access information from social media services, including but not limited to all correspondence about or with the companies Brightplanet, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics, Media Sonar, Signal Corporation, and ZeroFOX;• All policies related to the acquisition and use of social media by individual officers and representatives of this agency, including all records regarding the policies that govern access to or use of software designed to access information from social media services;• All training materials and all records used to instruct members of your agency in the proper use of software designed to access information from social media services or of the information such software is capable of accessing;• All records regarding the sharing with entities outside this agency of information obtained from or obtained by using software designed to access information from social media services;• All policies related to the acquisition and use of social media surveillance software by individual officers and representatives of this agency;• All records referencing social media profiles, comments, posts, messages, or events accessed or retained from social media services through use of software designed o access information from social media services.• All materials related to the use of any other social media platform, including but not limited to Facebook, Instagram, Twitter, Nextdoor, etc.The requested documents will be made available to the general public, and this request is not being made for commercial purposes.In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.Thank you in advance for your anticipated cooperation in this matter. I would request your response within ten (10) business days.

At this time, the City is uncertain whether it is the custodian of the requested record.  The City will review your request to determine if it has responsive records.  The City will then gather an estimate of the costs to provide copies of requested public records for which the City does not claim an exemption from disclosure.  The City is permitted to charge its actual costs to provide records.  Fees include research time to locate and analyze the requested records, even if no records are located or if the requested records are determined to be exempt from disclosure.

Please be advised that a pre-payment from you may be required.  If a pre-payment is required, you will receive a separate notice with instructions.  You may click here to access the payments page. (https://www.portlandoregon.gov/66961?qaframe=CustomerIssues.aspx)

You can monitor the progress of your request at the link below.  Thank you for using the Portland Public Records Request Center.
Please note that the Police Bureau is currently experiencing a significant backlog of public records requests (both electronic and hardcopy requests).  Please expect up to 4 weeks before a response is received concerning your public records request.  For status updates concerning your public records request please refer to the Portland Public Records Request Center via the link below.  Thank you for your patience.
To monitor the progress or update your request click here:
Portland Public Records Request Center (https://PORTLANDOR.mycusthelp.com/WEBAPP/_rs/RequestEdit.aspx?rid=67316&coid=)

RE: Police General Records Request of April 20, 2018 Reference # S067316-042018
Dear Beryl,
The City received a Public Records Request from you on April 20, 2018 for the following: "Pursuant to the Oregon Public Records Law, I hereby request the following documents:• All records regarding the purchase of, acquisition of, installation of, subscription to, payment for, or agreements concerning software designed to access information from social media services• Any and all contracts (as well as all associated amendments, exhibits, and materials), memorandums of understanding, and other equivalent agreements entered into by this agency with any software or equipment company providing services related to social media surveillance, including but not limited to:• BrightPlanet• Geofeedia• Intrado Inc.• LifeRaft• Magnet Forensics• Media Sonar• Signal Corporation• ZeroFOXResponsive materials should include but not be limited to:• the initial Invitation to Bid, Request for Proposal, or equivalent call for contractors• the responsive materials provided by the winning bidder• other bidder responses• the current contract• all exhibits• all amendments• all performance work statements• all deliverables inventories• all invoices related to the deliverance of software, services, or goodsPlease also include:• All records that contain any information about the functioning of software designed to access information from social media services that is used or has been used by this agency;• All records regarding correspondence about or with a company that offers software designed to access information from social media services, including but not limited to all correspondence about or with the companies Brightplanet, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics, Media Sonar, Signal Corporation, and ZeroFOX;• All policies related to the acquisition and use of social media by individual officers and representatives of this agency, including all records regarding the policies that govern access to or use of software designed to access information from social media services;• All training materials and all records used to instruct members of your agency in the proper use of software designed to access information from social media services or of the information such software is capable of accessing;• All records regarding the sharing with entities outside this agency of information obtained from or obtained by using software designed to access information from social media services;• All policies related to the acquisition and use of social media surveillance software by individual officers and representatives of this agency;• All records referencing social media profiles, comments, posts, messages, or events accessed or retained from social media services through use of software designed o access information from social media services.• All materials related to the use of any other social media platform, including but not limited to Facebook, Instagram, Twitter, Nextdoor, etc.The requested documents will be made available to the general public, and this request is not being made for commercial purposes.In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.Thank you in advance for your anticipated cooperation in this matter. I would request your response within ten (10) business days."
You have requested a fee waiver from the City of Portland for the fees associated with your public records request.  The City requests the following information to evaluate your fee waiver request:
1) How do you or your organization intend to use the information?  (Please answer regarding the specific information requested as opposed to speaking generally regarding information on the general topic requested);
2) How will the information benefit the wider public?  (Please explain how this specific information assists the public given the information already provided to the public on this topic);
3) How do you or your organization intend to disseminate the information to the wider public?
Without responses to all 3 of these questions it may be difficult, or even impossible, to assess whether the requested disclosure is in the public interest because it will primarily benefit the public.
Please also bear in mind that the Bureau providing the records must weigh the public's interest in disclosure against the cost to the public of fulfilling the request without reimbursement.  As part of that balancing of interests, the City may consider the volume of the records requested.  Please discuss whether a more narrowly tailored, and thus less expensive, request could equally meet the public interest.
Sincerely,

PPB Queue
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If you have already made your payment, thank you, please disregard this message.

RE:  Police General Records Request of April 20, 2018 Reference#S067316-042018

Dear Beryl,

This City received a Public Records Request from you on April 20, 2018 for the following:

In order to begin processing this request a pre-payment must be made*.  Please log in to the Portland Public Records Request Center (copy and right click this link to open it in your browser) and make a payment on this request. (https://www.portlandoregon.gov/prr)
You may pay by electronic check or credit card by going to "My Public Records Request Center" and select "View My Payments".  Then scroll to find an invoice in the status of "payment pending" and select "Make Payment".  Follow the screen prompts to make a payment.  Alternatively, you may mail a check made payable to "The City of Portland".  Please be sure and provide the Record Request Reference number ( S067316-042018) on your check and mail it to:

Portland Police BureauRecords Division 1111 SW 2nd Avenue, Room 1126
Portland, OR  97204
*Please note that you will need to disable your pop-up blocker on your browser's settings in order to make an online payment.

*Please see this Answer for more information: A006257-010816 (https://www.portlandoregon.gov/66961?qaframe=AnswerDetail.aspx%3Finc%3D6257)

Sincerely,

Police Bureau
City of Portland

--- Please respond above this line ---

RE: Police General Records Request of April 20, 2018 Reference # S067316-042018

Dear Beryl,
The City received a Public Records Request from you on April 20, 2018 for the following: "Pursuant to the Oregon Public Records Law, I hereby request the following documents:
• All records regarding the purchase of, acquisition of, installation of, subscription to, payment for, or agreements concerning software designed to access information from social media services
• Any and all contracts (as well as all associated amendments, exhibits, and materials), memorandums of understanding, and other equivalent agreements entered into by this agency with any software or equipment company providing services related to social media surveillance, including but not limited to:
• BrightPlanet
• Geofeedia
• Intrado Inc.
• LifeRaft
• Magnet Forensics
• Media Sonar
• Signal Corporation
• ZeroFOX
Responsive materials should include but not be limited to:
• the initial Invitation to Bid, Request for Proposal, or equivalent call for contractors
• the responsive materials provided by the winning bidder
• other bidder responses
• the current contract
• all exhibits
• all amendments
• all performance work statements
• all deliverables inventories
• all invoices related to the deliverance of software, services, or goods
Please also include:
• All records that contain any information about the functioning of software designed to access information from social media services that is used or has been used by this agency;
• All records regarding correspondence about or with a company that offers software designed to access information from social media services, including but not limited to all correspondence about or with the companies Brightplanet, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics, Media Sonar, Signal Corporation, and ZeroFOX;
• All policies related to the acquisition and use of social media by individual officers and representatives of this agency, including all records regarding the policies that govern access to or use of software designed to access information from social media services;
• All training materials and all records used to instruct members of your agency in the proper use of software designed to access information from social media services or of the information such software is capable of accessing;
• All records regarding the sharing with entities outside this agency of information obtained from or obtained by using software designed to access information from social media services;
• All policies related to the acquisition and use of social media surveillance software by individual officers and representatives of this agency;
• All records referencing social media profiles, comments, posts, messages, or events accessed or retained from social media services through use of software designed o access information from social media services.
• All materials related to the use of any other social media platform, including but not limited to Facebook, Instagram, Twitter, Nextdoor, etc.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I would request your response within ten (10) business days."
Please be advised that your public records request is closed, due to lack of communication or payment from you.  The City requested a deposit on this request and has not received either payment or communication from you in over 60 days. Although you requested a public interest fee waiver, the Police Bureau did not receive the answers to the fee waiver questions emailed to you on 4/20/2018. This request is now closed.  Please be advised that the City of Portland does not monitor requests that have been closed.  If you are still in need of these records, please log on to the City of Portland Public Records Request Center and re-submit your request.
Sincerely,
PUBLIC RECORDS UNIT
Portland Police Bureau-Records Division If you are having technical difficulties with the website, please contact the website administrator by phone or email.  (503) 823-6040 or prrhelp@portlandoregon.gov
To monitor the progress or update your request click here:
Portland Public Records Request Center (https://www.portlandoregon.gov/66961?qaframe=CustomerIssues.aspx)