Police social media monitoring contracts/manuals (Philadelphia Police Department)

Todd Feathers filed this request with the Philadelphia Police Department of Philadelphia, PA.
Multi Request Police social media monitoring contracts/manuals
Awaiting Acknowledgement


From: Todd Feathers

To Whom It May Concern:

Pursuant to the Pennsylvania Right to Know Act, I hereby request the following records:

1) Copies of all department contracts for services that provide social media monitoring capabilities. This includes, but is not limited to, tools that allow the department to monitor social media posts within a certain geographic area (commonly known as geofencing), set flags that generate automatic alerts/reports when certain terms are included in posts, analyze social media to determine which users interact with each other (for instance, creating social network maps/circles). This request should be construed to include tools such as Thompson Reuters CLEAR, which provides additional services beyond social media monitoring.

2) Copies of all technical specifications, user manuals, handbooks, instructions or comparable documents for the above mentioned tools.

I ask that all fees be waved as I am a journalist (examples of my work can be found at toddfeathers.com) and I intend to use the requested records to publish articles in the public interest.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.


Todd Feathers