Civilian Complaints (Palo Alto)

11/28/2017

Dear Caitlin:

The City of Palo Alto is dedicated and responsive to our community.  Your request has been received and is being processed.  Your request was given the reference number W001004-112817 for tracking purposes.

Records Requested: To Whom It May Concern:Pursuant to the California Public Records Act (California Government Code §§ 6250), I hereby request the following records:-All civilian complaint filed against the Palo Alto Police Department for the years 2012-2017The requested documents will be made available to the general public, and this request is not being made for commercial purposes.In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.Sincerely,Caitlin Russell

Your request will be forwarded to the relevant department(s) to locate the information you seek and to determine the volume and any costs associated with satisfying your request. You will be contacted about the availability and/or provided with copies of the records in question.

You can monitor the progress of your request at the link below and you'll receive an email when your request has been completed.

Thank you for using the Public Records Center.

City of Palo Alto

Dear Caitlin Russell,
Thank you for registering with the City of Palo Alto
Public Records Center. Below you will find your login and password information. Please log in to the (http://www.cityofpaloalto.org/gov/depts/clk/public_records_request.asp) Public Records Center to update any contact or password information and to track the progress of your request. (http://www.cityofpaloalto.org/gov/depts/clk/public_records_request.asp)
Login: requests@muckrock.com
Password: Update Password
If you are a first time user and did not submit your request through the public records portal but are receiving this e-mail, an account has been created for you where you can access, track and receive any documents in response to your request.
Thank You,

City of Palo Alto
This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.

--- Please respond above this line ---
12/01/2017
RE: PUBLIC RECORDS REQUEST of November 28, 2017, Reference # W001004-112817
Dear Caitlin Russell,
I am writing in response to your requests for documents under the California Public Records Act (Govt. Code § 6250 et seq.) received by the City on 11/28/2017.
Your request mentioned To Whom It May Concern:
Pursuant to the California Public Records Act (California Government Code §§ 6250), I hereby request the following records:
-All civilian complaint filed against the Palo Alto Police Department for the years 2012-2017
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.
Sincerely,
Caitlin Russell
The City has reviewed its files and has located responsive records to your request.  Please log in to the Records Center at the following LINK to retrieve the appropriate response. (https://mycusthelp.com/PALOALTOCA/_rs/RequestEdit.aspx?rid=1004&coid=)
If you have any questions, or wish to discuss this further, please contact me.
Sincerely,
Lisa Scheff Public Safety Program Manager/Records Police Department To monitor the progress or update this request please log into the
[NAMEOFSYSTEM] (http://www.cityofpaloalto.org/gov/depts/clk/public_records_request.asp)

Dear Caitlin,
We received your request for password assistance on 12/23/2017. Below is your temporary password. Please use it to access your account online. When you access your account, please create a permanent password that only you can remember.
Login: requests@muckrock.com
Password: dd2d6a5f4f
This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.

Hello Caitlin,
This message is to notify you that your password has changed.
City of Palo Alto
This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.