Consumer complaints about certain companies/products

Vikas Kumar filed this request with the Office of the Attorney General - North Dakota of North Dakota.
Est. Completion None
No Responsive Documents


From: Brandon Smith

To Whom It May Concern:

Pursuant to North Dakota Constitution, Article XI, Section 6, and the North Dakota Open Records Statute, N.D.C.C. ยง 44-04-18(1), I hereby request the following records:

The full text and metadata (i.e. filing date and unique requester line, though not necessarily personal consumer information) of any and all complaints to your office about the following companies or products between January 1, 2015 to April 12, 2017. Companies:

FleetCor, Fuelman, Universal Premium Fleet Card, BP Business Solutions Fuel Card, BP Business Solutions MasterCard, Chevron Texaco Business Mastercard, Chevron Texaco Universal Card, Chevron and Texaco Diesel Advantage Card, NexTraq, and Comdata.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes. The requester is a journalist working for a periodical accredited by the U.S. Congress.

If you intend to acknowledge receipt of this request, please do so via the same means used to communicate this request to you. (For instance, a reply to the original email.) We would prefer that any questions about the request be asked via the same communication method. However, if you need to explain or ask something complicated, you may call us at 202-813-1032, extension 120. I will memorialize phone conversations via email afterward.

In the event that there are fees, please inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically--by e-mail attachment, or if the response is too large, direct download link or mailed CD-ROM.

If mailing a CD, please alert us of this fact via reply email (so we know to wait on the post), and send the CD to:

c/o Brandon Smith
The Capitol Forum
1233 20th St NW #301
Washington, DC 20036

Thank you in advance for your anticipated cooperation in this matter. I would request your response within (10) business days.


Brandon Smith
The Capitol Forum

From: -Info-Attorney General

Attached is the response of this agency to your request for records.

Liz Brocker
Public Information Officer
Wayne Stenehjem, Attorney General
600 E. Boulevard Avenue | Dept. 125 | Bismarck, ND 58505
(701) 328-2210<>

From: Brandon Smith

Just to be clear: your office maintains that *either* the records do not exist, or they are not in the possession of the AG's office. If you are aware that the records exist in another state agency or office, could you kindly direct me to that agency? Thank you.

Brandon Smith

From: Brandon Smith

In fact, I see that your office does accept consumer complaints, as per this web page:

Could you clarify whether you performed a search of your complaints database for the records I asked for?

Thank you,
Brandon Smith

From: -Info-Attorney General

Of course we performed a search.
Please refer to the response.
I will not respond further.