The University of North Carolina at Greensboro Police Department Social Media

Working Narratives filed this request with the University of North Carolina at Greensboro Police Department of North Carolina.

It is a clone of this request.

Status
Completed

Communications

From: Nick Szuberla

To Whom It May Concern:

Pursuant to North Carolina Public Records Law (G.S. §§ 132-1 through 132-10), I hereby request the following documents:

1. All records regarding the purchase of, acquisition of, installation of, subscription to, payment for, or agreements concerning software designed to access information from social media services;

2. All records that contain any information about the functioning of software designed to access information from social media services that is used or has been used by the The University of North Carolina at Greensboro Police Department;

3. All records regarding correspondence about or with a company that offers software designed to access information from social media services, including but not limited to all correspondence about or with the companies Brightplaent, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics, Media Sonar, Signal Corporation, and ZeroFOX;

4. All records regarding the policies that govern access to or use of software designed to access information from social media services;

5. All training materials and all records used to instruct members of your agency in the proper use of software designed to access information from social media services or of the information such software is capable of accessing;

6. All records regarding the sharing with entities outside the The University of North Carolina at Greensboro Police Department of information obtained from or obtained by using software designed to access information from social media services;

7. All records referencing social media profiles, comments, posts, messages, or events accessed or retained from social media services through use of software designed to access information from social media services.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I would request your response within ten (10) business days.

Sincerely,

Nick Szuberla

From: Todd Davis

Dear Mr. Nick Szuberla,

I am writing on behalf of UNCG in response to the below Public Records
request submitted to the UNCG Police Department.

UNCG has not purchased, acquired, subscribed to, paid for, or entered into
any agreements for the type of services you are inquiring about. My
understanding is that UNCG PD did a free trial of a similar service this
past year, but the vendor ceased offering the service before any agreement
was even contemplated. Since that time, internal funding has not been
available for such services and at this time UNCG has no further plans to
acquire such services.

Thanks,

*Todd Davis*
*Associate General Counsel *
The University of North Carolina at Greensboro
123 Mossman Building | P.O. Box 26170 | Greensboro, NC 27402-6170
*Direct:* 336.334.3757 | *Main: * 336.334.3067 | *Fax:* 336.256.0531
*Email: *tedavis4@uncg.edu

---------- Forwarded message ----------
From: <requests@muckrock.com>
Date: Nov 29, 2016 5:01 AM
Subject: RE: Public Records Law Request: The University of North Carolina
at Greensboro Police Department Social Media
To: <palester@uncg.edu>
Cc:

On Oct. 28, 2016:
To Whom It May Concern:

Pursuant to North Carolina Public Records Law (G.S. §§ 132-1 through
132-10), I hereby request the following documents:

1. All records regarding the purchase of, acquisition of, installation of,
subscription to, payment for, or agreements concerning software designed to
access information from social media services;

2. All records that contain any information about the functioning of
software designed to access information from social media services that is
used or has been used by the The University of North Carolina at Greensboro
Police Department;

3. All records regarding correspondence about or with a company that offers
software designed to access information from social media services,
including but not limited to all correspondence about or with the companies
Brightplaent, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics, Media
Sonar, Signal Corporation, and ZeroFOX;

4. All records regarding the policies that govern access to or use of
software designed to access information from social media services;

5. All training materials and all records used to instruct members of your
agency in the proper use of software designed to access information from
social media services or of the information such software is capable of
accessing;

6. All records regarding the sharing with entities outside the The
University of North Carolina at Greensboro Police Department of information
obtained from or obtained by using software designed to access information
from social media services;

7. All records referencing social media profiles, comments, posts,
messages, or events accessed or retained from social media services through
use of software designed to access information from social media services.

The requested documents will be made available to the general public, and
this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform
me of the total charges in advance of fulfilling my request. I would prefer
the request filled electronically, by e-mail attachment if available or
CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I
would request your response within ten (10) business days.

Sincerely,

Nick Szuberla

------
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For mailed responses, please address (see note):
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PLEASE NOTE: This request is not filed by a MuckRock staff member, but is
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(i.e., with the requester's name rather than "MuckRock News" and the
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------

From: Nick Szuberla

Appreciated. Which vendor did UNCG PD correspond with? As reflected in item three of our request, we're interested in reviewing the marketing materials and sales techniques being deployed by social media intelligence companies.

"3. All records regarding correspondence about or with a company that offers
software designed to access information from social media services,
including but not limited to all correspondence about or with the companies
Brightplaent, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics, Media
Sonar, Signal Corporation, and ZeroFOX;"

From: Nick Szuberla

Also, any sense of how long the trial period lasted?

From: Todd Davis

Mr. Szuberla,

My apologies for the delay. UNCG will make every effort to furnish this
information by the end of this week.

Thank you,

*Todd Davis*
*Associate General Counsel *
The University of North Carolina at Greensboro
123 Mossman Building | P.O. Box 26170 | Greensboro, NC 27402-6170
*Direct:* 336.334.3757 | *Main: * 336.334.3067 | *Fax:* 336.256.0531
*Email: *tedavis4@uncg.edu

From: Working Narratives

Hi Todd, Any luck with this?

From: Todd Davis

Dear Mr. Szuberla,

UNCG does not mean to short in our answer, but we are attempting here to
respond to your follow-up request included here:

*This is a follow up to a previous request:*

*Appreciated. Which vendor did UNCG PD correspond with? As reflected in
item three of our request, we're interested in reviewing the marketing
materials and sales techniques being deployed by social media intelligence
companies. *

*"3. All records regarding correspondence about or with a company that
offerssoftware designed to access information from social media
services,including but not limited to all correspondence about or with the
companiesBrightplaent, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics,
MediaSonar, Signal Corporation, and ZeroFOX;"*

Answer: The company that UNCG tried was Brightplanet and the product was
BlueJay but our understanding is that offering was discontinued and UNCG
never proceeded to contract for the service.

UNCG now considers this request fulfilled, but please feel free to reach
out with future requests for public records.

Thanks,

*Todd Davis*
*Associate General Counsel *
The University of North Carolina at Greensboro
123 Mossman Building | P.O. Box 26170 | Greensboro, NC 27402-6170
*Direct:* 336.334.3757 | *Main: * 336.334.3067 | *Fax:* 336.256.0531
*Email: *tedavis4@uncg.edu

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