Metro-North bar car complaints (MNRR)

Conor Skelding filed this request with the Metropolitan Transportation Authority (MTA), Metro-North Railroad of New York City, NY.
Status
Completed

Communications

From: Conor Skelding

To Whom It May Concern:

Pursuant to the New York State Freedom of Information Law (1977 N.Y. Laws ch. 933), I hereby request the following records:

1. Complaints and commendations received by the MNRR from January 1, 2012 through May 10, 2014, regarding its bar car on the New Haven line .

2. Complaints and comments received by the MNRR from January 1, 2014 through the date when this request is processed, regarding its termination of the bar car.

I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.

Sincerely,

Conor Skelding

From: Metro-North Railroad

An acknowledgement letter, stating the request is being processed.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on June 12, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on June 12, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed.

Thank you for your help.

From: Montanino, Linda

Dear Mr. Skelding:

Attached are the records responsive to your request. Portions of the records containing customer names, addresses, e-mail addresses and/or otherwise personal information have been redacted as the release of this information would be an unwarranted invasion of personal privacy pursuant to Public Officers Law ยงยง87(2)(b) and 89(2)(b)(ii). You may appeal this determination in writing, within thirty (30) days, to Thomas F. Prendergast, Chairman and CEO, Metropolitan Transportation Authority, 347 Madison Avenue, New York, New York 10017. This completes Metro-North's response to your Freedom of Information Law request.

Linda Montanino
Assistant Secretary and Litigation Agent
Metro-North Commuter Railroad
347 Madison Avenue - 19th Floor
New York, New York 10017
(212) 340-2462

NOTE:
(1) Email communication is not a secure method of communication.

(2) Any email that is sent to you or by you may be copied and held by various computers through which it passes as it goes from sender to recipient.

(3) Persons not participating in our communication may intercept our communications by improperly gaining access to your computer or my computer or even some computer not connected to either of us through which the e-mail passes.

This electronic message is covered by the Electronic Communications Privacy Act, 18 U.S.C. Section 2510-2521 and is legally privileged. This email transmission and any accompanying attachments may contain privileged and confidential information intended only for the use of the intended addressee.

This email message is intended solely for the individual recipient named above. If you are not the intended recipient or the person responsible for delivering this e-mail to the intended recipient, you are advised that any distribution or copying of this e-mail, other than to the intended recipient, is PROHIBITED.

If you have received this e-mail in error, please immediately notify the sender by telephone (collect, if necessary) or e-mail, delete all electronic copies, and return all hard copies of the e-mail via US Mail to to the sender, Linda Montanino, Assistant Secretary and Litigation Agent, Metro-North Railroad, 347 Madison Avenue, 19th Floor, New York, NY 10017.

If you have any questions or problems with this transmittal, please call (212) 340-2462.

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