Proctorio documents, memos & communications (State University of New York)

Janus Rose filed this request with the State University of New York of New York.
Multi Request Proctorio documents, memos & communications
Est. Completion None
No Responsive Documents


From: Janus Rose

To Whom It May Concern:

Pursuant to the New York Freedom of Information Law, I hereby request the following records:

I hereby request the following records:

1) All instructional materials, presentations and presentation materials (including recorded video and audio, PowerPoint files, prepared remarks, and slides formats), and other guidance on the use of Proctorio. This includes A) any notes taken during meetings that discussed the use of Proctorio, B) any explanations (whether internally or externally generated) of how Proctorio works, C) any written instructions, tutorials, or memos distributed to professors and instructors regarding the use of Proctorio, D) any other document that has been used to help explain the use of Proctorio, including internal documentation, public relations materials, and executive summaries.

2) A copy of any privacy impact assessments, use policies, standard operating procedures, data retention policies, legal opinions, warranties, non-disclosure agreements, contracts, liability waivers, insurance agreements, Letters of Interest, usage policies, or informal agreements between the University (including all schools in the system) and Proctorio, Inc.

3) A copy of any funding opportunity announcements, grant applications and grantor status/progress reports, reports to legislative bodies, annual reports that mention Proctorio, as well as audit records, including but not limited to security audits of the software, misuse reports, and reports to oversight bodies.

4) Any digital communications (including but not limited to emails and text messages) as well as documents, (including but not limited to PDF, word processing, excel, and slide documents) that mention Proctorio.

5) Any digital communications (including but not limited to emails and text messages) with Proctorio representatives.

7) Any emails or guidance from administration or teaching staff to students re: the use of Proctorio.
Please try to include any other miscellaneous documents that facilitate this university’s relationship with Proctorio that don’t neatly fall neatly into the above categories.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.


Janus Rose

From: State University of New York

SUNY acknowledges receipt of your Freedom of Information Law request. At this time however, we expect a substantial delay in processing your request, due to the system’s urgent and ongoing efforts to respond to the COVID-19 public health emergency, which includes on-site staffing reductions to reduce the spread of infection.

We anticipate responding to your request within 30 business days. If additional time is needed beyond that, you will be contacted with a new timeframe. Your request will be preserved in queue, so you do not need to follow-up or re-submit. We sincerely appreciate your patience and understanding in these evolving circumstances.

Thank you.

Winnie Yu
SUNY Records Access Officer

From: State University of New York

Dear Janus,

With regard to your FOIL request dated September 21, 2020, please be advised that after a diligent search, it was determined that SUNY System Administration does not possess records responsive to your request.

If you wish to appeal this decision, you may do so by sending a FOIL appeal letter within thirty (30) days to:

Hank Bennett
SUNY FOIL Appeals Officer
State University Plaza
Albany, NY 12246

Winnie Yu
SUNY Records Access Officer