OMNY technical documentation

Leo Ji filed this request with the Metropolitan Transportation Authority (MTA), Headquarters of New York.
Tracking #

200108-000333

Due Jan. 6, 2020
Est. Completion None
Status
Awaiting Response

Communications

From: Leo Ji

To Whom It May Concern:

Pursuant to the New York Freedom of Information Law, I hereby request the following records:

- technical manuals about the operation of the OMNY fare payment system

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.

Sincerely,

Leo Ji

From: Metropolitan Transportation Authority (MTA), Headquarters

+--------------------------------------------+
| Your FOIL request has been received. You should expect a response from us soon.
To access your question from our support site, https://mta-nyc2.custhelp.com/app/account/questions/detail/i_id/2086812/track/AvOpwQrGDv8S~eNLGrce~yJ~c90qVS75Mv~_~zj~PP83/
Subject
OMNY technical documentation
Question Reference # 200108-000333
* Date Created: 01/08/2020 11:07 AM
* Date Last Updated: 01/08/2020 11:07 AM
* Status: FOIL Received |
+--------------------------------------------+

[---001:000465:38567---]

From: Leo Ji

Greetings,

It is my understanding that FOIL requires agencies to provide the requested documents within 20 business days. Could you please provide me with an update on this request?

Sincerely,
Leo Ji

From: Metropolitan Transportation Authority (MTA), Headquarters

+--------------------------------------------+
| Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
We are continuing to work on your issue. To access your question from our support site, https://mta-nyc2.custhelp.com/app/account/questions/detail/i_id/2086812/track/AvOpwQrGDv8S~bY~Gnge~yJ5c90qVS75Mv~y~zj~PP87/
Subject
OMNY technical documentation
Response By Email (Theressa Legall)(08/19/2020 11:38 PM)
August 19, 2020

Leo Ji
MuckRock News DEPT MR 84768
411A Highland Ave
Somerville, MA 02144

Re: FOIL Ref. No. 200108-000333 #

Dear Leo Ji:

We are contacting you in connection with your Freedom of Information Law request. As part of the ongoing response to the COVID-19 pandemic, some or all agency employees may be working off-site. As such, there may be delays in response to FOIL requests. If a record responsive to a request is only available in hard-copy format, that record’s availability will be limited until further notice. The Metropolitan Transportation Authority (MTA) is diligently working to produce responsive documents to your request and expect to have it completed in approximately fifty (50) business days. Thank you for your patience during this extraordinary time.

Sincerely,


Theressa Legall
Freedom of Information Law Officer


Customer By CSS Web (Leo Ji)(04/16/2020 11:47 PM)
Greetings,

It is my understanding that FOIL requires agencies to provide the requested documents within 20 business days. Could you please provide me with an update on this request?

Sincerely,
Leo JiResponse By Email (Ann Cutler)(01/16/2020 03:16 PM)
Dear Mr. Ji,

This will acknowledge receipt of your January 8, 2020 FOIL request.

We will review our files for responsive records that are subject to disclosure pursuant to FOIL and anticipate being able to reply within approximately thirty (30) business days.

Very truly yours,

Ann Cutler
Paralegal - FOIL Team
(212) 878-7315

Customer By CSS Web (Leo Ji)(01/08/2020 11:07 AM)
To Whom It May Concern:

Pursuant to the New York Freedom of Information Law, I hereby request the following records:

- technical manuals about the operation of the OMNY fare payment system

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.

Sincerely,

Leo Ji
Question Reference # 200108-000333
* Date Created: 01/08/2020 11:07 AM
* Date Last Updated: 08/19/2020 11:38 PM
* Status: FOIL in Progress |
+--------------------------------------------+

[---001:002498:45724---]

From: Metropolitan Transportation Authority (MTA), Headquarters

+--------------------------------------------+
| Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
We are continuing to work on your issue. To access your question from our support site, https://mta-nyc2.custhelp.com/app/account/questions/detail/i_id/2086812/track/AvOpwQrGDv8S~Rw7Gp4e~yJ5c90qVS75Mv86~zj~PP~z/
Subject
OMNY technical documentation
Response By Email (TL)(11/05/2020 05:16 PM)
Dear Leo Ji:

Kindly be advised that the Metropolitan Transportation Authority is still processing your FOIL request, which requires an additional thirty (30) business days to respond.

In light of New York State’s reduction in workforce as part of the ongoing response to the COVID-19 pandemic, there are delays in response to FOIL requests. If a record responsive to a request is only available in hard-copy format, that record’s availability will be limited until further notice.

Thank you for your patience during this extraordinary time.

Sincerely,
MTA’s FOIL Unit

Response By Email (TL)(08/19/2020 11:38 PM)
August 19, 2020

Leo Ji
MuckRock News DEPT MR 84768
411A Highland Ave
Somerville, MA 02144

Re: FOIL Ref. No. 200108-000333 #

Dear Leo Ji:

We are contacting you in connection with your Freedom of Information Law request. As part of the ongoing response to the COVID-19 pandemic, some or all agency employees may be working off-site. As such, there may be delays in response to FOIL requests. If a record responsive to a request is only available in hard-copy format, that record’s availability will be limited until further notice. The Metropolitan Transportation Authority (MTA) is diligently working to produce responsive documents to your request and expect to have it completed in approximately fifty (50) business days. Thank you for your patience during this extraordinary time.

Sincerely,


Theressa Legall
Freedom of Information Law Officer


Customer By CSS Web (Leo Ji)(04/16/2020 11:47 PM)
Greetings,

It is my understanding that FOIL requires agencies to provide the requested documents within 20 business days. Could you please provide me with an update on this request?

Sincerely,
Leo JiResponse By Email (Ann Cutler)(01/16/2020 03:16 PM)
Dear Mr. Ji,

This will acknowledge receipt of your January 8, 2020 FOIL request.

We will review our files for responsive records that are subject to disclosure pursuant to FOIL and anticipate being able to reply within approximately thirty (30) business days.

Very truly yours,

Ann Cutler
Paralegal - FOIL Team
(212) 878-7315

Customer By CSS Web (Leo Ji)(01/08/2020 11:07 AM)
To Whom It May Concern:

Pursuant to the New York Freedom of Information Law, I hereby request the following records:

- technical manuals about the operation of the OMNY fare payment system

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.

Sincerely,

Leo Ji
Question Reference # 200108-000333
* Date Created: 01/08/2020 11:07 AM
* Date Last Updated: 11/05/2020 05:16 PM
* Status: FOIL in Progress |
+--------------------------------------------+

[---002:003011:32029---]

From: Metropolitan Transportation Authority (MTA), Headquarters

+--------------------------------------------+
| Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
We are continuing to work on your issue. To access your question from our support site, https://mta-nyc2.custhelp.com/app/account/questions/detail/i_id/2086812/track/AvOpwQrGDv8S~fY5Gg0e~yJ5c90qVS75Mv9A~zj~PP_J/
Subject
OMNY technical documentation
Response By Email (TL)(01/12/2021 11:48 AM)
Dear Leo Ji:

Kindly be advised that the Metropolitan Transportation Authority is still processing your FOIL request, which requires an additional thirty (30) business days to respond.

In light of New York State’s reduction in workforce as part of the ongoing response to the COVID-19 pandemic, there are delays in response to FOIL requests. If a record responsive to a request is only available in hard-copy format, that record’s availability will be limited until further notice.

Thank you for your patience during this extraordinary time.

Sincerely,
MTA’s FOIL Unit


Response By Email (TL)(11/05/2020 05:16 PM)
Dear Leo Ji:

Kindly be advised that the Metropolitan Transportation Authority is still processing your FOIL request, which requires an additional thirty (30) business days to respond.

In light of New York State’s reduction in workforce as part of the ongoing response to the COVID-19 pandemic, there are delays in response to FOIL requests. If a record responsive to a request is only available in hard-copy format, that record’s availability will be limited until further notice.

Thank you for your patience during this extraordinary time.

Sincerely,
MTA’s FOIL Unit

Response By Email (TL)(08/19/2020 11:38 PM)
August 19, 2020

Leo Ji
MuckRock News DEPT MR 84768
411A Highland Ave
Somerville, MA 02144

Re: FOIL Ref. No. 200108-000333 #

Dear Leo Ji:

We are contacting you in connection with your Freedom of Information Law request. As part of the ongoing response to the COVID-19 pandemic, some or all agency employees may be working off-site. As such, there may be delays in response to FOIL requests. If a record responsive to a request is only available in hard-copy format, that record’s availability will be limited until further notice. The Metropolitan Transportation Authority (MTA) is diligently working to produce responsive documents to your request and expect to have it completed in approximately fifty (50) business days. Thank you for your patience during this extraordinary time.

Sincerely,


Theressa Legall
Freedom of Information Law Officer


Customer By CSS Web (Leo Ji)(04/16/2020 11:47 PM)
Greetings,

It is my understanding that FOIL requires agencies to provide the requested documents within 20 business days. Could you please provide me with an update on this request?

Sincerely,
Leo JiResponse By Email (Ann Cutler)(01/16/2020 03:16 PM)
Dear Mr. Ji,

This will acknowledge receipt of your January 8, 2020 FOIL request.

We will review our files for responsive records that are subject to disclosure pursuant to FOIL and anticipate being able to reply within approximately thirty (30) business days.

Very truly yours,

Ann Cutler
Paralegal - FOIL Team
(212) 878-7315

Customer By CSS Web (Leo Ji)(01/08/2020 11:07 AM)
To Whom It May Concern:

Pursuant to the New York Freedom of Information Law, I hereby request the following records:

- technical manuals about the operation of the OMNY fare payment system

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.

Sincerely,

Leo Ji
Question Reference # 200108-000333
* Date Created: 01/08/2020 11:07 AM
* Date Last Updated: 01/12/2021 11:48 AM
* Status: FOIL in Progress |
+--------------------------------------------+

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Files

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