MTA agreement with Square

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Your FOIL request has been received.

In light of New York State's reduction in workforce as part of the ongoing response to the COVID-19 pandemic, there may be delays in response to FOIL requests. Thank you for your patience during this extraordinary time.

To access your question from our support site, https://mta-nyc2.custhelp.com/app/account/questions/detail/i_id/2497745/track/AvM_swpcDv8S~fsjGq4e~yJ~Y6EqQS75Mv8F~zj~PP~M/
Subject
MTA agreement with Square
Question Reference # 211220-000000
* Date Created: 12/20/2021 12:00 AM
* Date Last Updated: 12/20/2021 12:00 AM
* Status: FOIL Received |
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| Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
We are continuing to work on your issue. To access your question from our support site, https://mta-nyc2.custhelp.com/app/account/questions/detail/i_id/2497745/track/AvM_swpcDv8S~WYhGmIe~yJ5Y6EqQS75Mv88~zj~PP~1/
Subject
MTA agreement with Square
Response By Email (RR)(12/27/2021 09:37 PM)
This email shall acknowledge receipt of your Freedom of Information Law (“FOIL”) request, directed to the MTA.

Please be advised that the MTA FOIL Unit receives a high volume of FOIL requests ranging from simple to complex requests and all documents and records require review prior to disclosure. As a result, documents and records will not be immediately available. Under certain circumstances of the request, such as, the number of documents requested, their format, their availability, the time it takes to identify and locate the requested records and review and redact any information that cannot be disclosed pursuant to FOIL, the time it takes to assemble the documents, and other factors, processing and response times may be delayed. Since the time and effort required to complete a response can vary significantly, the MTA endeavors to complete each request in a time period that is reasonable
under the circumstances of the request.

We are currently reviewing your request and anticipate responding within approximately sixty (60) business days.

Should it become necessary to inquire further regarding this request, please send a reply which will update this request and refer to your FOIL reference number in your correspondence.

MTA FOIL Unit

Customer By CSS Web (Conor Skelding)(12/20/2021 12:00 AM)
To Whom It May Concern:

Pursuant to the New York Freedom of Information Law, I hereby request the following records:

- Any and all contracts, MOUs, or other agreements, including attachments and appendices, between the MTA, or any MTA subsidiary, and Block, Inc. (formerly Square, Inc.) (NYSE: SQ) or any of its subsidiaries.

- In particular, I am looking for documentation on Square's "Boost" feature, which gives users a $1 discount on MTA rides.

- If, under its agreement with Square, the MTA funds part or all of this discount, please provide any documentation summarizing the total cost/number of discounts extended

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.

Sincerely,

Conor Skelding

Upload documents directly: https://www.muckrock.com/
Question Reference # 211220-000000
* Date Created: 12/20/2021 12:00 AM
* Date Last Updated: 12/27/2021 09:37 PM
* Status: FOIL Acknowledged |
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| Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
We are continuing to work on your issue. To access your question from our support site, https://mta-nyc2.custhelp.com/app/account/questions/detail/i_id/2497745/track/AvM_swpcDv8S~WQZGgce~yJ5Y6EqQS75Mv9H~zj~PP_O/
Subject
MTA agreement with Square
Response By Email (RR)(04/11/2022 12:29 PM)
Please be advised that we continue to search for responsive records to your FOIL request. However, we are requiring more time to respond as the subject request is broad and requiring a search from multiple areas and agents of this agency. As such, we anticipate providing a response to your request on or before June 20, 2022. We apologize for any inconvenience. As we continue to process this request with the information provided, we may need to obtain clarification as to the specific documents that you are seeking.

MTA FOIL Unit


Response By Email (RR)(12/27/2021 09:37 PM)
This email shall acknowledge receipt of your Freedom of Information Law (“FOIL”) request, directed to the MTA.

Please be advised that the MTA FOIL Unit receives a high volume of FOIL requests ranging from simple to complex requests and all documents and records require review prior to disclosure. As a result, documents and records will not be immediately available. Under certain circumstances of the request, such as, the number of documents requested, their format, their availability, the time it takes to identify and locate the requested records and review and redact any information that cannot be disclosed pursuant to FOIL, the time it takes to assemble the documents, and other factors, processing and response times may be delayed. Since the time and effort required to complete a response can vary significantly, the MTA endeavors to complete each request in a time period that is reasonable
under the circumstances of the request.

We are currently reviewing your request and anticipate responding within approximately sixty (60) business days.

Should it become necessary to inquire further regarding this request, please send a reply which will update this request and refer to your FOIL reference number in your correspondence.

MTA FOIL Unit

Customer By CSS Web (Conor Skelding)(12/20/2021 12:00 AM)
To Whom It May Concern:

Pursuant to the New York Freedom of Information Law, I hereby request the following records:

- Any and all contracts, MOUs, or other agreements, including attachments and appendices, between the MTA, or any MTA subsidiary, and Block, Inc. (formerly Square, Inc.) (NYSE: SQ) or any of its subsidiaries.

- In particular, I am looking for documentation on Square's "Boost" feature, which gives users a $1 discount on MTA rides.

- If, under its agreement with Square, the MTA funds part or all of this discount, please provide any documentation summarizing the total cost/number of discounts extended

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.

Sincerely,

Conor Skelding

Upload documents directly: https://www.muckrock.com/
Question Reference # 211220-000000
* Date Created: 12/20/2021 12:00 AM
* Date Last Updated: 04/11/2022 12:29 PM
* Status: FOIL in Progress |
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| Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it within the next days. Thank you for allowing us to be of service to you.
To access your question from our support site, https://mta-nyc2.custhelp.com/app/account/questions/detail/i_id/2497745/track/AvM_swpcDv8S~f8ZGgoe~yJ9Y6EqQS75Mv~p~zj~PP8g/
Subject
MTA agreement with Square
Response By Email (RR)(04/28/2022 12:18 PM)
Dear Mr. Skelding:

Please be advised that after a diligent search the MTA does not have any records that are responsive to your FOIL request.

This completes the MTA's response to your FOIL request and your request is now closed.

MTA FOIL Unit

Response By Email (RR)(04/11/2022 12:29 PM)
Please be advised that we continue to search for responsive records to your FOIL request. However, we are requiring more time to respond as the subject request is broad and requiring a search from multiple areas and agents of this agency. As such, we anticipate providing a response to your request on or before June 20, 2022. We apologize for any inconvenience. As we continue to process this request with the information provided, we may need to obtain clarification as to the specific documents that you are seeking.

MTA FOIL Unit


Response By Email (RR)(12/27/2021 09:37 PM)
This email shall acknowledge receipt of your Freedom of Information Law (“FOIL”) request, directed to the MTA.

Please be advised that the MTA FOIL Unit receives a high volume of FOIL requests ranging from simple to complex requests and all documents and records require review prior to disclosure. As a result, documents and records will not be immediately available. Under certain circumstances of the request, such as, the number of documents requested, their format, their availability, the time it takes to identify and locate the requested records and review and redact any information that cannot be disclosed pursuant to FOIL, the time it takes to assemble the documents, and other factors, processing and response times may be delayed. Since the time and effort required to complete a response can vary significantly, the MTA endeavors to complete each request in a time period that is reasonable
under the circumstances of the request.

We are currently reviewing your request and anticipate responding within approximately sixty (60) business days.

Should it become necessary to inquire further regarding this request, please send a reply which will update this request and refer to your FOIL reference number in your correspondence.

MTA FOIL Unit

Customer By CSS Web (Conor Skelding)(12/20/2021 12:00 AM)
To Whom It May Concern:

Pursuant to the New York Freedom of Information Law, I hereby request the following records:

- Any and all contracts, MOUs, or other agreements, including attachments and appendices, between the MTA, or any MTA subsidiary, and Block, Inc. (formerly Square, Inc.) (NYSE: SQ) or any of its subsidiaries.

- In particular, I am looking for documentation on Square's "Boost" feature, which gives users a $1 discount on MTA rides.

- If, under its agreement with Square, the MTA funds part or all of this discount, please provide any documentation summarizing the total cost/number of discounts extended

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.

Sincerely,

Conor Skelding

Upload documents directly: https://www.muckrock.com/
Question Reference # 211220-000000
* Date Created: 12/20/2021 12:00 AM
* Date Last Updated: 04/28/2022 12:18 PM
* Status: FOIL Completed |
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Hi there,

We wanted to let you know that we've updated our
https://click.info.mta.org/?qs=0726ea1db9d4193001cc9e17ed3132bc10c9e65d35083e019d4016d03b1491b1451b44a9da44e2dacac642c993f7353e89513365a7312691
Privacy Policy , effective today. This includes changes to how we may collect and use your personal information, and your options for what we collect and how we use it.

Here's a brief overview of the changes:
- We've changed how we use location data that you may opt in to sharing within the TrainTime app.
- We've updated our policy on sharing personal information with our partners for promotional or research purposes.
- We've provided additional information about the location data that you may opt in to sharing within the new MTA app as part of the new optional "Smart Alerts" feature.
- We've provided information about when we may contact you by email, and how you can opt out of receiving messages from us.We encourage you to
https://click.info.mta.org/?qs=0726ea1db9d4193001cc9e17ed3132bc10c9e65d35083e019d4016d03b1491b1451b44a9da44e2dacac642c993f7353e89513365a7312691
read the full privacy policy .

Thank you for riding with us.

Metropolitan Transportation Authority
2 Broadway, New York, NY 10004

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