Moynihan Train Hall comments and complaints (Metropolitan Transportation Authority, Long Island Rail Road)
It is a clone of this request.
| Multi Request | Moynihan Train Hall comments and complaints |
| Submitted | June 22, 2021 |
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Communications
From: Conor Skelding
To Whom It May Concern:
Pursuant to the New York Freedom of Information Law, I hereby request the following records:
All comments, complaints, and commendations received by the agency about Moynihan Train Hall from Jan. 1, 2021 through the date when this request is processed.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.
Sincerely,
Conor Skelding
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on June 22, 2021. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From:
Please submit your FOIL request online using this link: https://new.mta.info/transparency/foil
From:
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Your FOIL request has been received.
In light of New York State's reduction in workforce as part of the ongoing response to the COVID-19 pandemic, there may be delays in response to FOIL requests. Thank you for your patience during this extraordinary time.
To access your question from our support site, https://mta-nyc2.custhelp.com/app/account/questions/detail/i_id/2338195/track/AvNduQrYDv8S~ZcxGqke~yJ~G88qUy75Mv8g~zj~PP~p/
Subject
Moynihan Train Hall comments and complaints
Question Reference # 210630-000519
* Date Created: 06/30/2021 02:06 PM
* Date Last Updated: 06/30/2021 02:06 PM
* Status: FOIL Received |
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[---002:000625:55303---]
From: Metropolitan Transportation Authority, Long Island Rail Road
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| Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
We are continuing to work on your issue. To access your question from our support site, https://mta-nyc2.custhelp.com/app/account/questions/detail/i_id/2338195/track/AvNduQrYDv8S~cMxGnEe~yJ5G88qUy75Mv_e~zj~PP9X/
Subject
Moynihan Train Hall comments and complaints
Response By Email (ML)(07/06/2021 11:33 AM)
I am writing to acknowledge receipt of the above referenced FOIL request.
This is to advise you that we are in the process of reviewing our files for the records you requested and anticipate being able to furnish you with your response within sixty (60) business days. Access to any record requested will be determined in accordance with the Public Officers Law.
Please be advised that pursuant to the NY Public Officers Law there is a copying charge of twenty-five cents ($0.25) per page provided in response to an appropriate FOIL request.
In light of New York States reduction in workforce as part of the ongoing response to the COVID-19 pandemic, there may be delays in response to FOIL requests. Thank you for your patience during this extraordinary time.
Customer By CSS Web (Conor Skelding)(06/30/2021 02:06 PM)
To Whom It May Concern:
Pursuant to the New York Freedom of Information Law, I hereby request the following records:
All comments, complaints, and commendations received by the agency about Moynihan Train Hall from Jan. 1, 2021 through the date when this request is processed.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.
Sincerely,
Conor Skelding
Question Reference # 210630-000519
* Date Created: 06/30/2021 02:06 PM
* Date Last Updated: 07/06/2021 11:33 AM
* Status: FOIL Acknowledged |
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[---002:001987:64079---]
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on June 22, 2021. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Metropolitan Transportation Authority, Long Island Rail Road
Response
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This mailbox is not monitored.
If you wish to respond to a previous e-mail, please create a new email using the customer service link http://mta-nyc.custhelp.com/app/ask and include your incident number in the subject line.
Thank you.
Subject
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No Value
Discussion Thread
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[---002:000426:33068---]
From: Metropolitan Transportation Authority, Long Island Rail Road
Support Account Creation
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From: Metropolitan Transportation Authority, Long Island Rail Road
+--------------------------------------------+
| Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it within the next days. Thank you for allowing us to be of service to you.
To access your question from our support site, https://mta-nyc2.custhelp.com/app/account/questions/detail/i_id/2338195/track/AvNduQrYDv8S~VotGjEe~yJ9G88qUy75Mv9X~zj~PP_e/
Subject
Moynihan Train Hall comments and complaints
Response By Email (ML)(08/06/2021 02:19 PM)
Pursuant to the above referenced FOIL request, enclosed please find responsive documents.
If you wish to file an appeal regarding this determination, you may do so within thirty (30) days from this correspondence by sending a written appeal to: Chief Safety Officer, Patrick Warren, MTA Headquarters, 2 Broadway, New York, NY 10004.
This completes the response to your FOIL request.
Response By Email (ML)(07/06/2021 11:33 AM)
I am writing to acknowledge receipt of the above referenced FOIL request.
This is to advise you that we are in the process of reviewing our files for the records you requested and anticipate being able to furnish you with your response within sixty (60) business days. Access to any record requested will be determined in accordance with the Public Officers Law.
Please be advised that pursuant to the NY Public Officers Law there is a copying charge of twenty-five cents ($0.25) per page provided in response to an appropriate FOIL request.
In light of New York States reduction in workforce as part of the ongoing response to the COVID-19 pandemic, there may be delays in response to FOIL requests. Thank you for your patience during this extraordinary time.
Customer By CSS Web (Conor Skelding)(06/30/2021 02:06 PM)
To Whom It May Concern:
Pursuant to the New York Freedom of Information Law, I hereby request the following records:
All comments, complaints, and commendations received by the agency about Moynihan Train Hall from Jan. 1, 2021 through the date when this request is processed.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.
Sincerely,
Conor Skelding
Question Reference # 210630-000519
* Date Created: 06/30/2021 02:06 PM
* Date Last Updated: 08/06/2021 02:19 PM
* Status: FOIL Completed |
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[---002:002427:42708---]
From:
Hi there,
We wanted to let you know that we've updated our
https://click.info.mta.org/?qs=45418635a552e034d591ed6b072312aaf0d4a9a8ad0efd8e60472940ee4a92141074f26b95f9f201334406853ccd482e0b3314e0219b2d33227717ed5a26def1
Privacy Policy , effective today. This includes changes to how we may collect and use your personal information, and your options for what we collect and how we use it.
Here's a brief overview of the changes:
- We've changed how we use location data that you may opt in to sharing within the TrainTime app.
- We've updated our policy on sharing personal information with our partners for promotional or research purposes.
- We've provided additional information about the location data that you may opt in to sharing within the new MTA app as part of the new optional "Smart Alerts" feature.
- We've provided information about when we may contact you by email, and how you can opt out of receiving messages from us.We encourage you to
https://click.info.mta.org/?qs=45418635a552e034d591ed6b072312aaf0d4a9a8ad0efd8e60472940ee4a92141074f26b95f9f201334406853ccd482e0b3314e0219b2d33227717ed5a26def1
read the full privacy policy .
Thank you for riding with us.
Metropolitan Transportation Authority
2 Broadway, New York, NY 10004
Please note that this is a legal notice, which is why you are receiving it even if you have opted out of receiving MTA marketing emails.
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