2022 safety survey results (MTA)

Conor Skelding filed this request with the Metropolitan Transportation Authority (MTA), Headquarters of New York.
Tracking #

#220220-000154

Status
Completed

Communications

From: Conor Skelding

To Whom It May Concern:

Pursuant to the New York Freedom of Information Law, I hereby request the following records:

- The raw results, as well as any analysis / report produced from them, of this 2022 rider survey regarding safety in the New York City Subway,

https://mta-safety.questionpro.com/?ext_ref=619429

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.

Sincerely,

Conor Skelding

From: Metropolitan Transportation Authority (MTA), Headquarters

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Your FOIL request has been received.

In light of New York State's reduction in workforce as part of the ongoing response to the COVID-19 pandemic, there may be delays in response to FOIL requests. Thank you for your patience during this extraordinary time.

To access your question from our support site, https://mta-nyc2.custhelp.com/app/account/questions/detail/i_id/2545282/track/AvOrswr6Dv8S~UQdGsMe~yJ~u6Eq3S75Mv8r~zj~PP~i/
Subject
2022 safety survey results (MTA)
Question Reference # 220220-000154
* Date Created: 02/20/2022 11:21 AM
* Date Last Updated: 02/20/2022 11:21 AM
* Status: FOIL Received |
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[---002:000615:53821---]

From: Metropolitan Transportation Authority (MTA), Headquarters

+--------------------------------------------+
| Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
We are continuing to work on your issue. To access your question from our support site, https://mta-nyc2.custhelp.com/app/account/questions/detail/i_id/2545282/track/AvOrswr6Dv8S~bgdGhce~yJ5u6Eq3S75Mv8c~zj~PP~V/
Subject
2022 safety survey results (MTA)
Response By Email (RR)(02/25/2022 12:26 PM)
This email shall acknowledge receipt of your Freedom of Information Law (“FOIL”) request, directed to the MTA.

Please be advised that the MTA FOIL Unit receives a high volume of FOIL requests ranging from simple to complex requests and all documents and records require review prior to disclosure. As a result, documents and records will not be immediately available. Under certain circumstances of the request, such as, the number of documents requested, their format, their availability, the time it takes to identify and locate the requested records and review and redact any information that cannot be disclosed pursuant to FOIL, the time it takes to assemble the documents, and other factors, processing and response times may be delayed. Since the time and effort required to complete a response can vary significantly, the MTA endeavors to complete each request in a time period that is reasonable
under the circumstances of the request.

We are currently reviewing your request and anticipate responding within approximately forty (40) business days.

Should it become necessary to inquire further regarding this request, please send a reply which will update this request and refer to your FOIL reference number in your correspondence.

MTA FOIL Unit
*Please note that due to the MTA’s response to the COVID-19 pandemic, delays may be incurred in the processing of and responses to FOIL requests.

Customer By CSS Web (Conor Skelding)(02/20/2022 11:21 AM)
To Whom It May Concern:

Pursuant to the New York Freedom of Information Law, I hereby request the following records:

- The raw results, as well as any analysis / report produced from them, of this 2022 rider survey regarding safety in the New York City Subway,

https://mta-safety.questionpro.com/?ext_ref=619429

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.

Sincerely,

Conor Skelding

Upload documents directly: https://www.muckrock.com/
Question Reference # 220220-000154
* Date Created: 02/20/2022 11:21 AM
* Date Last Updated: 02/25/2022 12:26 PM
* Status: FOIL Acknowledged |
+--------------------------------------------+

[---002:002909:22916---]

From: Metropolitan Transportation Authority (MTA), Headquarters

+--------------------------------------------+
| Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
We are continuing to work on your issue. To access your question from our support site, https://mta-nyc2.custhelp.com/app/account/questions/detail/i_id/2545282/track/AvOrswr6Dv8S~RUXGkUe~yJ5u6Eq3S75Mv9g~zj~PP_p/
Subject
2022 safety survey results (MTA)
Response By Email (RR)(05/11/2022 03:23 PM)
Please be advised that we continue to search for responsive records to your FOIL request. We are requiring more time to respond as the subject request is requiring a search from multiple areas and agents of this agency. If it exists and once the responsive record is retrieved, it will require a careful review for responsiveness, legal privileges, as well as for applicable FOIL exemptions under the NYS Public Officer's Law §87. As such, we anticipate providing a response to your request on or before July 11, 2022.

We apologize for any inconvenience.

MTA FOIL Unit

Response By Email (RR)(02/25/2022 12:26 PM)
This email shall acknowledge receipt of your Freedom of Information Law (“FOIL”) request, directed to the MTA.

Please be advised that the MTA FOIL Unit receives a high volume of FOIL requests ranging from simple to complex requests and all documents and records require review prior to disclosure. As a result, documents and records will not be immediately available. Under certain circumstances of the request, such as, the number of documents requested, their format, their availability, the time it takes to identify and locate the requested records and review and redact any information that cannot be disclosed pursuant to FOIL, the time it takes to assemble the documents, and other factors, processing and response times may be delayed. Since the time and effort required to complete a response can vary significantly, the MTA endeavors to complete each request in a time period that is reasonable
under the circumstances of the request.

We are currently reviewing your request and anticipate responding within approximately forty (40) business days.

Should it become necessary to inquire further regarding this request, please send a reply which will update this request and refer to your FOIL reference number in your correspondence.

MTA FOIL Unit
*Please note that due to the MTA’s response to the COVID-19 pandemic, delays may be incurred in the processing of and responses to FOIL requests.

Customer By CSS Web (Conor Skelding)(02/20/2022 11:21 AM)
To Whom It May Concern:

Pursuant to the New York Freedom of Information Law, I hereby request the following records:

- The raw results, as well as any analysis / report produced from them, of this 2022 rider survey regarding safety in the New York City Subway,

https://mta-safety.questionpro.com/?ext_ref=619429

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.

Sincerely,

Conor Skelding

Upload documents directly: https://www.muckrock.com/
Question Reference # 220220-000154
* Date Created: 02/20/2022 11:21 AM
* Date Last Updated: 05/11/2022 03:23 PM
* Status: FOIL in Progress |
+--------------------------------------------+

[---002:003419:09052---]

From: Metropolitan Transportation Authority (MTA), Headquarters

Please be advised that we are working to provide a response to your FOIL request. However, we are requiring more time to respond as the subject request is requiring a search from multiple areas and agents of this agency. If it exists and once the responsive records are retrieved, they will require a careful review for responsiveness, legal privileges, as well as for applicable FOIL exemptions under the NYS Public Officer's Law §87. Accordingly, please allow us an additional sixty-five (65) business days to finalize our search and review, for which we anticipate providing a response to your request on or before November 30, 2022.

We appreciate your patience and apologize for any inconvenience this may cause.

MTA FOIL Unit

From: Metropolitan Transportation Authority (MTA), Headquarters

Dear Conor Skelding:

Please be advised that your FOIL request is requiring us additional time to respond as we conduct a review for responsiveness, legal privileges, and applicable FOIL exemptions. As such, please allow us an additional twenty (20) business days to provide a response; which is anticipated on or before December 30, 2022.

We apologize for any inconvenience.

MTA FOIL Unit

FOIL Request:

From: Metropolitan Transportation Authority (MTA), Headquarters

Dear Conor Skelding:

Please be advised that we continue to conduct a review of documents that may be potentially responsive for responsiveness, legal privileges, and applicable FOIL exemptions, to your FOIL request. As such, we anticipate providing a response on or before February 16, 2023.

We apologize for any inconvenience.

MTA FOIL Unit

FOIL Request:

From: Metropolitan Transportation Authority (MTA), Headquarters

Dear Conor Skelding:

Please be advised that we continue to conduct a review of documents that may be potentially responsive for responsiveness, legal privileges, and applicable FOIL exemptions, to your FOIL request. As such, we anticipate providing a response on or before March 20, 2023.

We apologize for any inconvenience.

MTA FOIL Unit

FOIL Request:

From: Metropolitan Transportation Authority (MTA), Headquarters

Dear Conor Skelding:

In response to your request, we attach responsive records.

This completes the MTA’s response to your FOIL request. Your request is now closed.

FOIL Request:

From:

https://click.info.mta.org/?qs=1177a7157b62b036e3650abfdb1d3b9be6fa7bb8e6d27351b895cbb6fd409b0d074eab7c50865d7c7ab1071b20f94efb8cbeeead4926e6987bd128b26910aaca

https://view.info.mta.org/?qs=a17af96148563a38f8fdfa5264db0fc7f3c4336f8fdfe97cf3e18a00b4014b15480c0ce6e048cce7a74b5d08b2b0af2946c8f09be38dc9c3b73682c05883057f94536e848965bff69ca76c0ce9565a41
View in Browser

Hi there,

We wanted to let you know that we've updated our
https://click.info.mta.org/?qs=1177a7157b62b03667cee2846788274ba1fe93740e2eeffded64ba39cb85ce482eb920534757617642efcd6824decdde521ba3903284392389e61baad3fe3323
Privacy Policy , effective today. This includes changes to how we may collect and use your personal information, and your options for what we collect and how we use it.

Here's a brief overview of the changes:
- We've changed how we use location data that you may opt in to sharing within the TrainTime app.
- We've updated our policy on sharing personal information with our partners for promotional or research purposes.
- We've provided additional information about the location data that you may opt in to sharing within the new MTA app as part of the new optional "Smart Alerts" feature.
- We've provided information about when we may contact you by email, and how you can opt out of receiving messages from us.We encourage you to
https://click.info.mta.org/?qs=1177a7157b62b03667cee2846788274ba1fe93740e2eeffded64ba39cb85ce482eb920534757617642efcd6824decdde521ba3903284392389e61baad3fe3323
read the full privacy policy .

Thank you for riding with us.

Metropolitan Transportation Authority
2 Broadway, New York, NY 10004

Please note that this is a legal notice, which is why you are receiving it even if you have opted out of receiving MTA marketing emails.

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