Email system documentation (New Orleans Police Department)

Emma North-Best filed this request with the New Orleans Police Department of New Orleans, LA.
Tracking #


Multi Request Email system documentation
Est. Completion July 3, 2018
No Responsive Documents


From: Emma North-Best

To Whom It May Concern:

Pursuant to the Louisiana Public Records Law, I hereby request the following records:

Documentation describing the email system(s) used by your agency, including the procedures and methods for performing searches of the email system.

I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As such, as I have a reasonable expectation of publication and my editorial and writing skills are well established. In addition, I discuss and comment on the files online and make them available through non-profits such as the Internet Archive and MuckRock, disseminating them to a large audience. While my research is not limited to this, a great deal of it, including this, focuses on the activities and attitudes of the government itself. As such, it is not necessary for me to demonstrate the relevance of this particular subject in advance.

As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires.


Emma Best

From: New Orleans Police Department

Your first City of New Orleans record request (request number 18-3301) has been submitted. It is currently unpublished and is not available for the general public to view.
Thank you, our office has received your Public Records Law request.  Your request has been forwarded to the City department or office which is the custodian of the records you requested. The custodian will determine whether responsive records exist, and if so, compile the records for your review.
Please refer to the due date located on the individual "Request #" page for an estimate of when your records, if any, will be available. This estimated due date may be adjusted depending on the nature of your request.
Note also that records may be in active use at this time and therefore not available for immediate review.  Additionally, in accordance with the Louisiana Public Records Law, the City of New Orleans strives to promptly release all records which contain only public information and are not otherwise exempt from the Public Records Law. The City must balance its commitment to open access with its legal obligation to review public records for such exceptions and exemptions prior to release.
As soon as the custodian notifies our office that the records have been compiled and are available for review, we will notify you to schedule a mutually agreeable time to review or purchase copies of the records.  Thank you for your request, and we look forward to working with you to provide public records in a fair and efficient manner.
Thank you,
City Attorney's Office City of New Orleans

From: New Orleans Police Department

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From: New Orleans Police Department

Department assignment for records request 18-3301 has changed: Added: Information Technology and Innovation, Media Request - Mayor's Office of Communications.

From: New Orleans Police Department

The due date for record request #18-3301 has been changed to: July 03, 2018

From: New Orleans Police Department

Ms. Best:
The Department of Information Technology and Innovation advised that it does not have records responsive to your request; however, the City of New Orleans uses a Microsoft premise-based mail server application to deliver email to users; and uses an industry-standard compatible third-party email search tool to complete email discovery.

From: New Orleans Police Department

Your request has been closed.


There are no files associated with this request.