Complaints about Snap-On

To Whom It May Concern:

Pursuant to Open Public Records Act ("OPRA"), I hereby request the following records:

All data your office maintains on all complaints about Snap-on (and/or Snap On, in case someone entered the data without a hyphen), and Snap-on Credit, if “Snap-on” does not also catch “Snap-on Credit.” If you have any questions about the search, feel free to write back. The date range for complaints I am interested in is January 1, 2015 to May 31, 2017.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes. The requester is a journalist working for a Congressionally-accredited periodical.

If you intend to acknowledge receipt of this request or give me an internal tracking number, please do so via the same means used to communicate this request to you. (For instance, a reply to the original email.)

We would prefer that any questions about the request be asked via the same communication method. However, if you need to explain or ask something complicated, you may call us at 202-813-1032, extension 120. We will memorialize phone conversations via email afterward. Do not send paper mail to Muckrock in Massachusetts at any address included in boilerplate below. Any paper mail that you need to send should be sent to my Washington, DC address included below. But again, I strongly prefer that a digital communication is sent instead of, or concurrently with, any paper mail.

In the event that there are fees, please inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically--by e-mail attachment, or if the response is too large, direct download link or mailed CD-ROM.

If mailing a CD, please alert us of this fact via reply email (so we know to wait on the post), and send the CD to:

c/o Brandon Smith
The Capitol Forum
1233 20th St NW #301
Washington, DC 20036

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

Brandon Smith
Correspondent
The Capitol Forum