Complaints about Snap-On

Vikas Kumar filed this request with the Department of Law and Public Safety, Division of Consumer Affairs of New Jersey.
Tracking # W121735
Status
Completed

Communications

From: Brandon Smith

To Whom It May Concern:

Pursuant to Open Public Records Act ("OPRA"), I hereby request the following records:

All data your office maintains on all complaints about Snap-on (and/or Snap On, in case someone entered the data without a hyphen), and Snap-on Credit, if “Snap-on” does not also catch “Snap-on Credit.” If you have any questions about the search, feel free to write back. The date range for complaints I am interested in is January 1, 2015 to May 31, 2017.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes. The requester is a journalist working for a Congressionally-accredited periodical.

If you intend to acknowledge receipt of this request or give me an internal tracking number, please do so via the same means used to communicate this request to you. (For instance, a reply to the original email.)

We would prefer that any questions about the request be asked via the same communication method. However, if you need to explain or ask something complicated, you may call us at 202-813-1032, extension 120. We will memorialize phone conversations via email afterward. Do not send paper mail to Muckrock in Massachusetts at any address included in boilerplate below. All paper mail should be sent to my Washington, DC address included below, and I strongly prefer that a digital communication is sent instead of, or concurrently with, any paper mail.

In the event that there are fees, please inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically--by e-mail attachment, or if the response is too large, direct download link or mailed CD-ROM.

If mailing a CD, please alert us of this fact via reply email (so we know to wait on the post), and send the CD to:

c/o Brandon Smith
The Capitol Forum
1233 20th St NW #301
Washington, DC 20036

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

Brandon Smith
Correspondent
The Capitol Forum

From: LegInfo

The Office of Legislative Services does not collect or maintain records on consumer complaints, we merely track pending legislation before the NJ Legislature. If you have not yet contacted the NJ Division of Consumer Affairs, we suggest you do so.

This response has been prepared by the Legislative Information and Bill Room, Office of Legislative Services, New Jersey State Legislature. Further legislative information can be obtained by calling 1-800-792-8630 (toll-free in NJ) or 609-847-3905, weekdays from 9 a.m. to 5 p.m. Our website address is: http://www.njleg.state.nj.us

From: Records DCA

Dear Mr. Smith,

Attached please find the receipt along with the documents in response to your OPRA request
The records have been provided via email free of charge. Should you need further assistance, feel free to contact my office at 973-424-8111.
Sincerely,

Robert J. Campanelli
Records Custodian
CONFIDENTIALITY NOTICE The information contained in this communication from the Office of the New Jersey Attorney General is privileged and confidential and is intended for the sole use of the persons or entities who are the addressees. If you are not an intended recipient of this e-mail, the dissemination, distribution, copying or use of the information it contains is strictly prohibited. If you have received this communication in error, please immediately contact the Office of the Attorney General at (609) 292-4925 to arrange for the return of this information.

From: Brandon Smith

Hi,

Thanks so much for your help with this request! I really appreciate it.

Sincerely,
Brandon Smith

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