Nashville, TN "Smart City" Contract Documentation

Rebecca Williams filed this request with the Information Technology Services (its) Department of Nashville, TN.
Tracking #

00625000

Status
Completed

Communications

From: Kent Hoover

To Whom It May Concern:

Pursuant to the Tennessee Public Records Act, I hereby request the following records:

This request for contract documents related to all smart city technology purchased or in operation by this agency for the period from 1/1/2015 - present.

These smart city technologies include any contract document that contains:
- The terms “smart city.”
- Internet of Things (IoT) technologies (such as connected sensors, lights, and meters that collect data).
- Mobility data collection (such as “intelligent transportation system" or rideshare or cell-phone location data agreements).
- Video technologies (such as “closed-circuit television,” traffic, security, or streetlight cameras).

Specifically, I am requesting contract documents to which this agency and any smart city technology vendor are parties. These materials include:
- Any lists of related contracts.
- Any contracts, including any pilot, proof-of-concept, and public-private partnership agreements.
- Any data purchase, licensing, or exchange agreements.
- Any privacy policies or terms of use/service.
- Any vendor distribution lists for related requests for proposals.

If another office would be a more appropriate destination for this request, I would be happy to forward this request according to your direction. If additional agencies or jurisdictions would also have responsive or associated materials, the provision of the names of those entities would also be appreciated.

These records will be used to inform research on “smart city system” best practices as part of Harvard Kennedy School’s Belfer Center for Science and International Affairs’ Technology and Public Purpose (TAPP) Project that culminates in May 2020. To accommodate this deadline and inclusion in analysis please expedite this request so that it is filled by February 2020. Because of our not-for-profit status and the fact that this request is about a matter in the public interest, I request a fee waiver. If you have any questions or would like to discuss narrowing the request, please contact rebeccawilliams@hks.harvard.edu or ‪(857) 400-0323.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 7 business days, as the statute requires.

Please note that I am a citizen of Tennessee, and am using MuckRock's services to help manage and track my request.

Sincerely,

Kent Hoover

From: Information Technology Services (its) Department

Thank you for contacting the Metro ITS Help Desk!

** If you are in need of URGENT support, please call our team at 615-862-4357 **

LOGIN ISSUES? START HERE!

All Metro Employees can use Self-Service Password Reset, also known as SSPR, to take control of resetting their password when forgotten or unlocking their account when needed most.

NEED ORACLE R12 ASSISTANCE?

As a user of Metro’s Oracle R12 Suite, it is important that you have the resources at your fingertips. Click below to access R12 Training Documentation and tips & tricks!
[CLICK HERE FOR R12 HELP]<https://metronashville.sharepoint.com/sites/OracleR12ProjectResource>
[CLICK HERE TO RESET]<http://passwordreset.nashville.gov/>

EXPERIENCING AN IT ISSUE!

You have come to the right place! The Metro ITS Help Desk is available 24x7x365 to assist with all of your Metro IT needs. Click the link below to log a ticket directly to us!
[CLICK HERE TO LOG A TICKET]<https://itservice.nashville.org/ServiceCatalog/RequestOffering/c9ccab3c-812d-47d9-d5a5-836d28675681,ce80d699-0b7d-ba9f-17e7-4c3d01796474>

SPEAK WITH METRO ITS

Looking for additional support or are not sure where to start. Contact the ITS Help Desk at 615-862-HELP (4357) where support agents are ready to assist!
[CALL US @ 615-862-HELP]

From: Information Technology Services (its) Department

Thank you for contacting the Metro ITS Help Desk!

** If you are in need of URGENT support, please call our team at 615-862-4357 **

LOGIN ISSUES? START HERE!

All Metro Employees can use Self-Service Password Reset, also known as SSPR, to take control of resetting their password when forgotten or unlocking their account when needed most.

NEED ORACLE R12 ASSISTANCE?

As a user of Metro’s Oracle R12 Suite, it is important that you have the resources at your fingertips. Click below to access R12 Training Documentation and tips & tricks!
[CLICK HERE FOR R12 HELP]<https://metronashville.sharepoint.com/sites/OracleR12ProjectResource>
[CLICK HERE TO RESET]<http://passwordreset.nashville.gov/>

EXPERIENCING AN IT ISSUE!

You have come to the right place! The Metro ITS Help Desk is available 24x7x365 to assist with all of your Metro IT needs. Click the link below to log a ticket directly to us!
[CLICK HERE TO LOG A TICKET]<https://itservice.nashville.org/ServiceCatalog/RequestOffering/c9ccab3c-812d-47d9-d5a5-836d28675681,ce80d699-0b7d-ba9f-17e7-4c3d01796474>

SPEAK WITH METRO ITS

Looking for additional support or are not sure where to start. Contact the ITS Help Desk at 615-862-HELP (4357) where support agents are ready to assist!
[CALL US @ 615-862-HELP]

From: Information Technology Services (its) Department

Thank you for contacting the Metro ITS Help Desk!

** If you are in need of URGENT support, please call our team at 615-862-4357 **

LOGIN ISSUES? START HERE!

All Metro Employees can use Self-Service Password Reset, also known as SSPR, to take control of resetting their password when forgotten or unlocking their account when needed most.

NEED ORACLE R12 ASSISTANCE?

As a user of Metro’s Oracle R12 Suite, it is important that you have the resources at your fingertips. Click below to access R12 Training Documentation and tips & tricks!
[CLICK HERE FOR R12 HELP]<https://metronashville.sharepoint.com/sites/OracleR12ProjectResource>
[CLICK HERE TO RESET]<http://passwordreset.nashville.gov/>

EXPERIENCING AN IT ISSUE!

You have come to the right place! The Metro ITS Help Desk is available 24x7x365 to assist with all of your Metro IT needs. Click the link below to log a ticket directly to us!
[CLICK HERE TO LOG A TICKET]<https://itservice.nashville.org/ServiceCatalog/RequestOffering/c9ccab3c-812d-47d9-d5a5-836d28675681,ce80d699-0b7d-ba9f-17e7-4c3d01796474>

SPEAK WITH METRO ITS

Looking for additional support or are not sure where to start. Contact the ITS Help Desk at 615-862-HELP (4357) where support agents are ready to assist!
[CALL US @ 615-862-HELP]

From: Information Technology Services (its) Department

Thank you for contacting the Metro ITS Help Desk!

** If you are in need of URGENT support, please call our team at 615-862-4357 **

LOGIN ISSUES? START HERE!

All Metro Employees can use Self-Service Password Reset, also known as SSPR, to take control of resetting their password when forgotten or unlocking their account when needed most.

NEED ORACLE R12 ASSISTANCE?

As a user of Metro’s Oracle R12 Suite, it is important that you have the resources at your fingertips. Click below to access R12 Training Documentation and tips & tricks!
[CLICK HERE FOR R12 HELP]<https://metronashville.sharepoint.com/sites/OracleR12ProjectResource>
[CLICK HERE TO RESET]<http://passwordreset.nashville.gov/>

EXPERIENCING AN IT ISSUE!

You have come to the right place! The Metro ITS Help Desk is available 24x7x365 to assist with all of your Metro IT needs. Click the link below to log a ticket directly to us!
[CLICK HERE TO LOG A TICKET]<https://itservice.nashville.org/ServiceCatalog/RequestOffering/c9ccab3c-812d-47d9-d5a5-836d28675681,ce80d699-0b7d-ba9f-17e7-4c3d01796474>

SPEAK WITH METRO ITS

Looking for additional support or are not sure where to start. Contact the ITS Help Desk at 615-862-HELP (4357) where support agents are ready to assist!
[CALL US @ 615-862-HELP]

From: Information Technology Services (its) Department

Thank you for contacting the Metro ITS Help Desk!

** If you are in need of URGENT support, please call our team at 615-862-4357 **

LOGIN ISSUES? START HERE!

All Metro Employees can use Self-Service Password Reset, also known as SSPR, to take control of resetting their password when forgotten or unlocking their account when needed most.

NEED ORACLE R12 ASSISTANCE?

As a user of Metro’s Oracle R12 Suite, it is important that you have the resources at your fingertips. Click below to access R12 Training Documentation and tips & tricks!
[CLICK HERE FOR R12 HELP]<https://metronashville.sharepoint.com/sites/OracleR12ProjectResource>
[CLICK HERE TO RESET]<http://passwordreset.nashville.gov/>

EXPERIENCING AN IT ISSUE!

You have come to the right place! The Metro ITS Help Desk is available 24x7x365 to assist with all of your Metro IT needs. Click the link below to log a ticket directly to us!
[CLICK HERE TO LOG A TICKET]<https://itservice.nashville.org/ServiceCatalog/RequestOffering/c9ccab3c-812d-47d9-d5a5-836d28675681,ce80d699-0b7d-ba9f-17e7-4c3d01796474>

SPEAK WITH METRO ITS

Looking for additional support or are not sure where to start. Contact the ITS Help Desk at 615-862-HELP (4357) where support agents are ready to assist!
[CALL US @ 615-862-HELP]

From: Information Technology Services (its) Department

Were you given a ticket number when you request was submitted? It would help me find the ticket and check its status if you could provide me with that.

Regards,

[Metro_ITS_Signature]

Bryan Adams
ITS Help Desk
Call Us: 615-862-4357
Email Us: MetroITSHelpDesk@nashville.gov<mailto:MetroITSHelpDesk@nashville.gov>
Send a Ticket: https://itservice.nashville.org/

From: Rebecca Williams

I recieved my first reply on 1/6/21; it's an automated message, I don't see a ticket number. It should be in this thread.

From: Information Technology Services (its) Department

Thank you for contacting the Metro ITS Help Desk!

** If you are in need of URGENT support, please call our team at 615-862-4357 **

LOGIN ISSUES? START HERE!

All Metro Employees can use Self-Service Password Reset, also known as SSPR, to take control of resetting their password when forgotten or unlocking their account when needed most.

NEED ORACLE R12 ASSISTANCE?

As a user of Metro’s Oracle R12 Suite, it is important that you have the resources at your fingertips. Click below to access R12 Training Documentation and tips & tricks!
[CLICK HERE FOR R12 HELP]<https://metronashville.sharepoint.com/sites/OracleR12ProjectResource>
[CLICK HERE TO RESET]<http://passwordreset.nashville.gov/>

EXPERIENCING AN IT ISSUE!

You have come to the right place! The Metro ITS Help Desk is available 24x7x365 to assist with all of your Metro IT needs. Click the link below to log a ticket directly to us!
[CLICK HERE TO LOG A TICKET]<https://itservice.nashville.org/ServiceCatalog/RequestOffering/c9ccab3c-812d-47d9-d5a5-836d28675681,ce80d699-0b7d-ba9f-17e7-4c3d01796474>

SPEAK WITH METRO ITS

Looking for additional support or are not sure where to start. Contact the ITS Help Desk at 615-862-HELP (4357) where support agents are ready to assist!
[CALL US @ 615-862-HELP]

From: Information Technology Services (its) Department

Hello, Thank you for contacting the Metro ITS Service Desk. What is it exactly you are requesting and I can get a ticket started?
Thanks,

Chad Rutledge
ITS Ops Tech 1, CSS Division
Metropolitan Government of Nashville and Davidson County
Information Technology Services

From: Information Technology Services (its) Department

METROPOLITAN CLERK’S OFFICE
1 PUBLIC SQUARE, SUITE 205
NASHVILLE, TENNESSEE 37201
PHONE: (615) 862-6770
PublicRecords@nashville.gov

Dear Kent Hoover,

Thank you for using hubNashville!

We have received your 3/16/2021 request. You will receive a response promptly with an update on your Public Records Request.

Your Request number: 00625000
As your request is being processed, you will be updated periodically by the department(s) handling your request. The Metro Clerk’s Office will act as your point of contact for inquiries or follow-up communications.

If you have any questions regarding this notification, please contact the Metropolitan Clerk’s office at 615-862-6770.
Thank you!
Metro Public Records Request Coordinator
1 Public Square, Suite 205
Nashville, TN 37201
PublicRecords@nashville.gov
(615)862-6770

From: Information Technology Services (its) Department

Please see the attached ordinance granting a franchise agreement to Google, which authorizes the right to construct and operate in, along, across, on, over, through, above and under the public streets, alleys and rights-of-way of the city for purposes of a fiber optics telecommunications system.Sincerely,Elizabeth WaitesMetropolitan Clerk

ref:_00Dt0GzIU._500t0ibu2S:ref

From: Information Technology Services (its) Department

PUBLIC RECORD REQUEST RESPONSE FORM

Metropolitan Government of Nashville and Davidson County
Public Works
750 South 5th Street
Nashville, TN 37210

3/30/2021
#

In response to your records request we received on our office is taking the action(s) indicated below:

[ ] The response to your public record(s) request will be made available for inspection:
Inspection Date & Time:
Inspection Location:
Should you require AD assistance, please contact:

[ ] Copies of public record(s) response to your request are:
[ ] Attached
[ ] Available for pickup at the following location:
[ ] Will be delivered:
[ ] Electronically
[ ] USPS First Class
[ ] Other:

[ ] It is not practicable for the record(s) you requests to be made promptly available for inspection and/or copying because:
[ ] It has not yet been determined whether the records responsive to your request exist.
[ ] The office is still in the process of retrieving, reviewing and/or redacting the requested records.

The time reasonably necessary to produce the record(s) or information and/or decide upon a proper response to your request is:

Your request was denied based on the following criteria:
[ ] Your request was not sufficiently detailed to enable indentification of the specific requested record(s). You need to provide additional information to identify the requested record(s).
[ ] No such record(s) exists or this office does not maintain record(s) indicated in your request.
[ ] No proof of Tennessee citizenship was presented with your request. Your request will be reconsidered upon presentation of sufficient indentification.
[ ] You are not a Tennessee citizen.
[ ] You have not paid the estimated copying/production fees.
[ ] The following state, federal, or other applicable law prohibits disclosure of the requested records:

If you have any additional questions regarding your record request, please contact:
Metropolitan Clerk's Office
1 Public Square, Suite 205
Nashville, TN 37201

Sincerely,
Cortnye Stone
Public Records Custodian
Email: cortnye.stone@nashville.gov
Phone: 615-862-8779

From: Information Technology Services (its) Department

PUBLIC RECORD REQUEST RESPONSE FORM

Metropolitan Government of Nashville and Davidson County
Public Works
750 South 5th Street
Nashville, TN 37210

4/19/2021
#

In response to your records request we received on our office is taking the action(s) indicated below:

[ ] The response to your public record(s) request will be made available for inspection:
Inspection Date & Time:
Inspection Location:
Should you require AD assistance, please contact:

[ ] Copies of public record(s) response to your request are:
[ ] Attached
[ ] Available for pickup at the following location:
[ ] Will be delivered:
[ ] Electronically
[ ] USPS First Class
[ ] Other:

[ ] It is not practicable for the record(s) you requests to be made promptly available for inspection and/or copying because:
[ ] It has not yet been determined whether the records responsive to your request exist.
[ ] The office is still in the process of retrieving, reviewing and/or redacting the requested records.

The time reasonably necessary to produce the record(s) or information and/or decide upon a proper response to your request is:

Your request was denied based on the following criteria:
[ ] Your request was not sufficiently detailed to enable indentification of the specific requested record(s). You need to provide additional information to identify the requested record(s).
[ ] No such record(s) exists or this office does not maintain record(s) indicated in your request.
[ ] No proof of Tennessee citizenship was presented with your request. Your request will be reconsidered upon presentation of sufficient indentification.
[ ] You are not a Tennessee citizen.
[ ] You have not paid the estimated copying/production fees.
[ ] The following state, federal, or other applicable law prohibits disclosure of the requested records:

If you have any additional questions regarding your record request, please contact:
Metropolitan Clerk's Office
1 Public Square, Suite 205
Nashville, TN 37201

Sincerely,
Cortnye Stone
Public Records Custodian
Email: cortnye.stone@nashville.gov
Phone: 615-862-8779

From: Information Technology Services (its) Department

PUBLIC RECORD REQUEST RESPONSE FORM

Metropolitan Government of Nashville and Davidson County
Public Works
750 South 5th Street
Nashville, TN 37210

4/30/2021
#

In response to your records request we received on our office is taking the action(s) indicated below:

[ ] The response to your public record(s) request will be made available for inspection:
Inspection Date & Time:
Inspection Location:
Should you require AD assistance, please contact:

[ ] Copies of public record(s) response to your request are:
[ ] Attached
[ ] Available for pickup at the following location:
[ ] Will be delivered:
[ ] Electronically
[ ] USPS First Class
[ ] Other:

[ ] It is not practicable for the record(s) you requests to be made promptly available for inspection and/or copying because:
[ ] It has not yet been determined whether the records responsive to your request exist.
[ ] The office is still in the process of retrieving, reviewing and/or redacting the requested records.

The time reasonably necessary to produce the record(s) or information and/or decide upon a proper response to your request is:

Your request was denied based on the following criteria:
[ ] Your request was not sufficiently detailed to enable indentification of the specific requested record(s). You need to provide additional information to identify the requested record(s).
[ ] No such record(s) exists or this office does not maintain record(s) indicated in your request.
[ ] No proof of Tennessee citizenship was presented with your request. Your request will be reconsidered upon presentation of sufficient indentification.
[ ] You are not a Tennessee citizen.
[ ] You have not paid the estimated copying/production fees.
[ ] The following state, federal, or other applicable law prohibits disclosure of the requested records:

If you have any additional questions regarding your record request, please contact:
Metropolitan Clerk's Office
1 Public Square, Suite 205
Nashville, TN 37201

Sincerely,
Cortnye Stone
Public Records Custodian
Email: cortnye.stone@nashville.gov
Phone: 615-862-8779

From: Information Technology Services (its) Department

PUBLIC RECORD REQUEST RESPONSE FORM

Metropolitan Government of Nashville and Davidson County
Public Works
750 South 5th Street
Nashville, TN 37210

5/26/2021
#

In response to your records request we received on our office is taking the action(s) indicated below:

[ ] The response to your public record(s) request will be made available for inspection:
Inspection Date & Time:
Inspection Location:
Should you require AD assistance, please contact:

[ ] Copies of public record(s) response to your request are:
[ ] Attached
[ ] Available for pickup at the following location:
[ ] Will be delivered:
[ ] Electronically
[ ] USPS First Class
[ ] Other:

[ ] It is not practicable for the record(s) you requests to be made promptly available for inspection and/or copying because:
[ ] It has not yet been determined whether the records responsive to your request exist.
[ ] The office is still in the process of retrieving, reviewing and/or redacting the requested records.

The time reasonably necessary to produce the record(s) or information and/or decide upon a proper response to your request is:

Your request was denied based on the following criteria:
[ ] Your request was not sufficiently detailed to enable indentification of the specific requested record(s). You need to provide additional information to identify the requested record(s).
[ ] No such record(s) exists or this office does not maintain record(s) indicated in your request.
[ ] No proof of Tennessee citizenship was presented with your request. Your request will be reconsidered upon presentation of sufficient indentification.
[ ] You are not a Tennessee citizen.
[ ] You have not paid the estimated copying/production fees.
[ ] The following state, federal, or other applicable law prohibits disclosure of the requested records:

If you have any additional questions regarding your record request, please contact:
Metropolitan Clerk's Office
1 Public Square, Suite 205
Nashville, TN 37201

Sincerely,
Cortnye Stone
Public Records Custodian
Email: cortnye.stone@nashville.gov
Phone: 615-862-8779

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