Kindred Healthcare Complaints

Jake Bittle filed this request with the Agency for Healthcare Administration of Florida.
Est. Completion None
Status
Fix Required

Communications

From: Jake Bittle

To Whom It May Concern:

Pursuant to the Florida Sunshine Law, I hereby request the following records:

Any and all complaints filed between the inclusive period between January 1, 2015 and July 27, 2020 against the hospice and home health care provider "Kindred Healthcare", also doing business as "Kindred At Home", including records of

—the date the complaint was filed
—the county of residence of the complainant
—the allegations in the complaint
—the outcome of any investigation into those allegations
—the resolution or conclusion of the complaint

and any other relevant information that may be included in the complaint files.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days.

Sincerely,

Jake Bittle

From: Department of Health

Dear Jake Bittle :

This email is to confirm receipt of your public records request. If this request requires extensive use of resources, this office will contact you again once an estimate of the costs associated with producing the records you seek is prepared. The tracking number associated with your request is in the subject line of this email. If you have any questions, please let me know. Your request was received in this office on 7/28/2020 and given the reference number P061520-072820 for tracking purposes.
Records Requested: Department of Health
SL Office
4052 Bald Cypress Way
Tallahassee, FL 32399-1702
July 27, 2020
To Whom It May Concern:
Pursuant to the Florida Sunshine Law, I hereby request the following records:
Any and all complaints filed between the inclusive period between January 1, 2015 and July 27, 2020 against the hospice and home health care provider "Kindred Healthcare", also doing business as "Kindred At Home", including records of
—the date the complaint was filed
—the county of residence of the complainant
—the allegations in the complaint
—the outcome of any investigation into those allegations
—the resolution or conclusion of the complaint
and any other relevant information that may be included in the complaint files.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days.
Sincerely,
Jake Bittle
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For mailed responses, please address (see note):
MuckRock News
DEPT MR 99227
411A Highland Ave
Somerville, MA 02144-2516
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.
You can monitor the progress of your request at the link below and you'll receive an email when your request has been completed.
Florida Department of Health

To track your request and respond, visit the , then click on "View My Public Records Requests." Public Records Center (https://u8387795.ct.sendgrid.net/ls/click?upn=nZGH0ylxadMp5hTpNkeAFpLAoM1yRQ2dkrejRo-2B2Rnwff38yWgf59hDTyh2dsAVfKCCvUrW-2BxdYAa1qUBCuAUATXh0r7k4HwmpGF61nMDIQ-3DEx18_jWyBqe05u3TJlEbdEegUUku2rDONcY2-2FFvEpV1WDl8pmff3Oz6wYoFDbRsmfGnTj4QvbUD62G5jNdwsJccS6v5oW1FHqcOPgWKS7ZQsX9c5b1BqEoZlCmqcYDaypw2yeATYooywhiiColtBGEgKdNeU2qZo5yqC0YxfYIcbWmGfxci7kTAnTMJQ9uAGkhDC2BohhNid1L5HTetS6Y-2FEUsxqYqzpDDQCqX8zJQZ-2FSqZaJOw5Y4kdBcei0KHr2PZwfJmL6Eolg1Tpyf8y7dFGkEEQqgSgQDwp-2F7KO6wxpBJhSxYSBtRverP1fdSPfDzj71JftaXgnNqh1ozu-2FNr-2FgDbc7LIQPvEDVi-2BLX42XQO7w40uDlhSjBLAKWEQpID0UzhV6tAWKinAQtyzgIT5vlTbA-3D-3D)

From: Department of Health

Dear Jake Bittle ,
Thank you for registering with the Florida Department of  Health Public Records Center. Below you will find your login and password information. Please log in to the Public Records Center to update any contact or password information and to track the progress of your request. (https://mycusthelp.info/FDH/_cs/supporthome.aspx?sSessionID)
Login: requests@muckrock.com
Password: c8806e9e56bf4dc

This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.

From: Department of Health

Jake:

The Agency for Health Care Administration (AHCA) licenses and regulates health facilities in Florida. Please contact AHCA for information related to your request. The office contact information provided below.

Agency for Health Care Administration
Office of Communications
Phone: (850) 412-3623
Email: AHCACommunications@ahca.myflorida.com<mailto:AHCACommunications@ahca.myflorida.com>

Thank you,
DOH Communications

From: Muckrock Staff

To Whom It May Concern:

Pursuant to the Florida Sunshine Law, I hereby request the following records:

Any and all complaints filed between the inclusive period between January 1, 2015 and July 27, 2020 against the hospice and home health care provider "Kindred Healthcare", also doing business as "Kindred At Home", including records of

—the date the complaint was filed
—the county of residence of the complainant
—the allegations in the complaint
—the outcome of any investigation into those allegations
—the resolution or conclusion of the complaint

and any other relevant information that may be included in the complaint files.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days.

Sincerely,

Jake Bittle

From: Agency for Healthcare Administration

Good morning,

The Agency has received your request.
Regards,

Office of Communications
Agency for Health Care Administration

From: Agency for Healthcare Administration

Good morning,

Complaint surveys are available online through the Agency’s Public Records search. See directions attached for how to access them.
Regards,

Office of Communications
Agency for Health Care Administration

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