Social Media Monitoring (University of Missouri)

Working Narratives filed this request with the University of Missouri of Missouri.
Status
Completed

Communications

From: Nick Szuberla

To Whom It May Concern:

Pursuant to the Missouri Sunshine Law and the Missouri Public Records Law, I hereby request the following records:

1. All records regarding the purchase of, acquisition of, installation of, subscription to, payment for, or agreements concerning software designed to access information from social media services;

2. All records that contain any information about the functioning of software designed to access information from social media services that is used or has been used by your university;

3. All records regarding correspondence about or with a company that offers software designed to access information from social media services, including but not limited to all correspondence about or with the companies Brightplaent, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics, Media Sonar, Signal Corporation, and ZeroFOX;

4. All records regarding the policies that govern access to or use of software designed to access information from social media services;

5. All training materials and all records used to instruct members of your agency in the proper use of software designed to access information from social media services or of the information such software is capable of accessing;

6. All records regarding the sharing with entities outside the university of information obtained from or obtained by using software designed to access information from social media services;

7. All records referencing social media profiles, comments, posts, messages, or events accessed or retained from social media services through use of software designed to access information from social media services.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires.

Sincerely,

Nick Szuberla

From: UM Custodian of Records

Dear Mr. Szuberla,

This is in interim response to your Sunshine Law, a copy of which is attached below for reference. Your request has been assigned tracking #6189.

We have begun the process of our search for responsive documents but we will need additional time to provide our response due to our current workload and the availability of relevant personnel. I anticipate we will be able to provide our response to you at the earliest in one week.

Please feel free to contact me if you have any questions.

Sincerely,

Paula Barrett
Custodian of Records
University of Missouri System
215 University Hall
Columbia, MO 65211
Ph: 573-882-1998
barrettp@umsystem.edu

From: UM Custodian of Records

Dear Mr. Szuberla,

This is in further response to your Sunshine Law request, a copy of which is attached below for reference. Your request has been assigned tracking #6189.

We have conducted a high level search for purchase and payment records using the names of the vendors you provided as well as other vendors familiar to our staff. I am attaching those records in response to the first item of your request and they are being provided without cost.

Because the purchase of this type of software could have originated from any department within the University of Missouri-Columbia and the names of any other vendors are unknown to us, the time it would take to search for documents in response to your broad request would be extensive and will include a substantial cost. If you would like us to proceed with an estimate of costs to respond further, you may want to consider narrowing the scope of your request and provide a timeframe for the responsive documents in order to reduce the large cost. Please let me know if you want us to proceed.

Please feel free to contact me if you have any questions.

Sincerely,

Paula Barrett
Custodian of Records
University of Missouri System
215 University Hall
Columbia, MO 65211
Ph: 573-882-1998
barrettp@umsystem.edu

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