Procedures and policies related to the handling of inmate grievances (Department of Corrections)

Beryl Lipton filed this request with the Department of Corrections of Missouri.


From: Beryl Lipton

To Whom It May Concern:

Pursuant to the Missouri Sunshine Law and the Missouri Public Records Law, I hereby request the following records:

All procedures and policies related to the handling of inmate grievances.

I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires.


Beryl Lipton

From: Crawford, Tessa

Good afternoon Mr. Lipton,

We received your email dated September 19, 2014 and in response, we have attached our D5-3.2 Offender Grievances procedure.

Thank you and have a wonderful day!

Tessa Crawford
Procedures and Forms Management
2729 Plaza Dr.
Jefferson City, MO 65102

Ph: 573-526-6527

I have not failed. I've just found 10,000 ways that won't work.
-Thomas Alva Edison

From: Beryl Lipton

Hello Ms. Crawford,

Thank you so much for your help with this!

Best wishes,