Social Media Monitoring (University of Minnesota)

Working Narratives filed this request with the University of Minnesota of Minnesota.
Tracking #

P000615-011317

Status
Completed

Communications

From: Nick Szuberla

To Whom It May Concern:

Pursuant to the Minnesota Data Practices Act, I hereby request the following documents:

1. All records regarding the purchase of, acquisition of, installation of, subscription to, payment for, or agreements concerning software designed to access information from social media services;

2. All records that contain any information about the functioning of software designed to access information from social media services that is used or has been used by your university;

3. All records regarding correspondence about or with a company that offers software designed to access information from social media services, including but not limited to all correspondence about or with the companies Brightplaent, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics, Media Sonar, Signal Corporation, and ZeroFOX;

4. All records regarding the policies that govern access to or use of software designed to access information from social media services;

5. All training materials and all records used to instruct members of your agency in the proper use of software designed to access information from social media services or of the information such software is capable of accessing;

6. All records regarding the sharing with entities outside the university of information obtained from or obtained by using software designed to access information from social media services;

7. All records referencing social media profiles, comments, posts, messages, or events accessed or retained from social media services through use of software designed to access information from social media services.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I would request your response within ten (10) business days.

Sincerely,

Nick Szuberla

From: Susan Mc Kinney

The University of Minnesota uses an online portal to manage public
information requests. Please go to the website at
http://z.umn.edu/dparequest to submit your request for information. If you
have questions concerning the dpa process, you may contact the staff listed
below.

Susan

Susan McKinney, CRM

Minnesota Government Data Practices Act Responsible Authority

Director, Records & Information Management

360 McNamara Alumni Center

200 Oak Street SE

Campus Mail Code 2014A

Minneapolis, MN 55455

(612) 625-3497

mckin018@umn.edu

From: University of MN Data Center

Dear Nick Szuberla,
Thank you for registering with the Data Request Center.  Please log in to the Data Request Center to update any contact or password information and to track the progress of your request.
Login: requests@muckrock.com

If you have never used this system or cannot remember your password you may request a temporary password here: Request Temporary Password (https://universityofminnesota.mycusthelp.com/WEBAPP/_rs/ForgotPassword.aspx)
This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.

From: University of MN Data Center

Dear Nick :
Thank you for your interest in public records of the University of Minnesota. Your request was received on January 13, 2017 and will be put in the Data Practices queue with reference number P000615-011317 for tracking purposes.

Records Requested: 1. All records regarding the purchase of, acquisition of, installation of, subscription to, payment for, or agreements concerning software designed to access information from social media services;2. All records that contain any information about the functioning of software designed to access information from social media services that is used or has been used by your university;3. All records regarding correspondence about or with a company that offers software designed to access information from social media services, including but not limited to all correspondence about or with the companies Brightplaent, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics, Media Sonar, Signal Corporation, and ZeroFOX;4. All records regarding the policies that govern access to or use of software designed to access information from social media services;5. All training materials and all records used to instruct members of your agency in the proper use of software designed to access information from social media services or of the information such software is capable of accessing;6. All records regarding the sharing with entities outside the university of information obtained from or obtained by using software designed to access information from social media services;7. All records referencing social media profiles, comments, posts, messages, or events accessed or retained from social media services through use of software designed to access information from social media services.
You can monitor the progress of your request at the link below and you'll receive an email when your request has been completed.
Again, thank you for using the Public Data Center.

Sincerely,
Susan McKinney, CRM
MGDPA Responsible Authority To monitor the progress or update this request please log into the
Public Data Center. (https://universityofminnesota.mycusthelp.com/WEBAPP/_rs/RequestEdit.aspx?rid=615&coid=)

From: University of MN Data Center

--- Please respond above this line ---

RE: PUBLIC RECORDS REQUEST of January 13, 2017, Reference # REFERENCE_NUMBER

Dear Nick ,

Thank you for submitting your public information request to the University of Minnesota on January 13, 2017. You requested:

"1. All records regarding the purchase of, acquisition of, installation of, subscription to, payment for, or agreements concerning software designed to access information from social media services;2. All records that contain any information about the functioning of software designed to access information from social media services that is used or has been used by your university;3. All records regarding correspondence about or with a company that offers software designed to access information from social media services, including but not limited to all correspondence about or with the companies Brightplaent, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics, Media Sonar, Signal Corporation, and ZeroFOX;4. All records regarding the policies that govern access to or use of software designed to access information from social media services;5. All training materials and all records used to instruct members of your agency in the proper use of software designed to access information from social media services or of the information such software is capable of accessing;6. All records regarding the sharing with entities outside the university of information obtained from or obtained by using software designed to access information from social media services;7. All records referencing social media profiles, comments, posts, messages, or events accessed or retained from social media services through use of software designed to access information from social media services."

The University of Minnesota has reviewed its files and has located records responsive to your request.  These records have been released to the Data Records Center.  Please click on the link below to view your records.
Without additional information regarding what units of the University are using social media software, I would have no idea where to look, or what to look for.  We checked in purchasing for records of purchase from the companies you cited in your request, and I have attached information from Geofeedia.  That contract was not renewed.

If you have any questions, or wish to discuss this further, please contact me.

Thank you,
Susan McKinney, CRM
MGDPA Responsible Authority
To monitor the progress or update this request please log into the
Public Data Center. (https://universityofminnesota.mycusthelp.com/WEBAPP/_rs/RequestEdit.aspx?rid=615&coid=)

Files

There are no files associated with this request.