Memphis Police Department: Social media settings, broader search

Mr. Hoover:

We have received your request for a public record. It is our goal to respond to these requests as soon as possible or within 5 business days. However, please note that certain requests may take longer to process due to the size of the records requested or current request volumes. Your request has been given the following reference number W021677-042522 for tracking purposes.

Record Requested: To Whom It May Concern:

Pursuant to the Tennessee Public Records Act, I hereby request the following records:

This request seeks records relating to the Facebook page located at https://www.facebook.com/mpd1827 and Twitter account located at https://www.twitter.com/MEM_PoliceDept. An example of what each of these records look like is attached and available at https://www.documentcloud.org/documents/21579793-facebook-and-twitter-settings-examples.

I request:

1. A copy of the full settings for the Facebook page. These records may be accessed through one of three processes:
The first option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (i.e., https://www.facebook.com/mpd1827).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "General" on the lefthand side of the page.

The second option:
(a) Log in as an administrator of the page.
(b) Go to https://www.facebook.com/mpd1827/settings/?tab=settings.

The third option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (i.e., https://www.facebook.com/mpd1827).
(c) Go to this URL: https://www.facebook.com/mpd1827/settings/?tab=settings&ref=page_edit§ion=download_your_page
(d) Click "Download your page"
(e) Select "HTML," "High," and "All time" in the available options.
(f) Make sure only the "Page profile information" and "Page settings" boxes are checked.
(g) Click "Request a download."
(h) When the information is ready to download, enter the password to download it.
(i) Press "confirm."
(j) Provide the files contained in the .zip file.

2. A copy of the list of banned people and pages. This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (i.e., https://www.facebook.com/mpd1827).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "People and other Pages" on the lefthand side of the page.
(e) On the menu labeled "People who Like this Page," select "Banned People and Pages"

3. A copy of the list of "Page Roles." This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (i.e., https://www.facebook.com/mpd1827).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "Page Roles" on the lefthand side of the page.

5. A copy of the lists of users blocked by the @MEM_PoliceDept Twitter account. This list can be obtained through this process:
(a) Log into the account.
(b) Visit this URL: https://twitter.com/settings/blocked/all
(c) Visit this URL: https://twitter.com/settings/blocked/imported

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 7 business days, as the statute requires.

Sincerely,

Kent Hoover, a citizen of Tennessee, in coordination with Adam Steinbaugh.

You can monitor the progress of your request at the link below and you'll receive an email when your request has been completed. Feel free to check the status of your request at any time. Again, thank you for using the City of Memphis Public Records e-Office. FEE SCHEDULE
Black and white copies of records are billed at $0.15 per page and color copies are billed at $0.25 per page where the request is 10 or more pages. Labor charges may apply for copies involving large requests. More information about billing will be provided as the request is processed.
City of Memphis
Public Records e-Office

--- THIS EMAIL IS SENT FROM AN UNMONITORED ACCOUNT. DO NOT REPLY ---

04/27/2022
Mr. Kent Hoover
MuckRock News 411A Highland Ave DEPT MR 127569
Somerville MA 02144
RE: PUBLIC RECORDS REQUEST of 4/25/2022, Reference # W021677-042522
Dear Mr. Kent Hoover,
The City received a public records request from you on 4/25/2022. Your request mentioned “To Whom It May Concern:

Pursuant to the Tennessee Public Records Act, I hereby request the following records:

This request seeks records relating to the Facebook page located at https://www.facebook.com/mpd1827 and Twitter account located at https://www.twitter.com/MEM_PoliceDept. An example of what each of these records look like is attached and available at https://www.documentcloud.org/documents/21579793-facebook-and-twitter-settings-examples.

I request:

1. A copy of the full settings for the Facebook page. These records may be accessed through one of three processes:
The first option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (i.e., https://www.facebook.com/mpd1827).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "General" on the lefthand side of the page.

The second option:
(a) Log in as an administrator of the page.
(b) Go to https://www.facebook.com/mpd1827/settings/?tab=settings.

The third option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (i.e., https://www.facebook.com/mpd1827).
(c) Go to this URL: https://www.facebook.com/mpd1827/settings/?tab=settings&ref=page_edit§ion=download_your_page
(d) Click "Download your page"
(e) Select "HTML," "High," and "All time" in the available options.
(f) Make sure only the "Page profile information" and "Page settings" boxes are checked.
(g) Click "Request a download."
(h) When the information is ready to download, enter the password to download it.
(i) Press "confirm."
(j) Provide the files contained in the .zip file.

2. A copy of the list of banned people and pages. This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (i.e., https://www.facebook.com/mpd1827).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "People and other Pages" on the lefthand side of the page.
(e) On the menu labeled "People who Like this Page," select "Banned People and Pages"

3. A copy of the list of "Page Roles." This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (i.e., https://www.facebook.com/mpd1827).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "Page Roles" on the lefthand side of the page.

5. A copy of the lists of users blocked by the @MEM_PoliceDept Twitter account. This list can be obtained through this process:
(a) Log into the account.
(b) Visit this URL: https://twitter.com/settings/blocked/all
(c) Visit this URL: https://twitter.com/settings/blocked/imported

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 7 business days, as the statute requires.

Sincerely,

Kent Hoover, a citizen of Tennessee, in coordination with Adam Steinbaugh.”
The City has reviewed its files and has determined there are no existing responsive records to your request.
This completes your public records request with the City of Memphis.
Sincerely,
Public Records Office
City of Memphis NRRE.pdf