Email system documentation (Memphis Police Department)

Emma Best filed this request with the Memphis Police Department of Memphis, TN.
Tracking #

W008511-061818

Multi Request Email system documentation
Due June 26, 2018
Est. Completion None
Status
Awaiting Response

Communications

From: Carlton Purvis


To Whom It May Concern:

Pursuant to the Tennessee Public Records Act, I hereby request the following records:

Documentation describing the email system(s) used by your agency, including the procedures and methods for performing searches of the email system.

I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As such, as I have a reasonable expectation of publication and my editorial and writing skills are well established. In addition, I discuss and comment on the files online and make them available through non-profits such as the Internet Archive and MuckRock, disseminating them to a large audience. While my research is not limited to this, a great deal of it, including this, focuses on the activities and attitudes of the government itself. As such, it is not necessary for me to demonstrate the relevance of this particular subject in advance.

As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 7 business days, as the statute requires.

Please note that I am a citizen of Tennessee, and am using MuckRock's services to help manage and track my request.

Sincerely,

Carlton Purvis

From: Memphis Police Department

Purvis:

We have received your request for a public record. It is our goal to respond to these requests as soon as possible or within 5 business days. However, please note that certain requests may take longer to process due to the size of the records requested or current request volumes. Your request has been given the following reference number W008511-061818 for tracking purposes.

Record Requested: June 18, 2018To Whom It May Concern:Pursuant to the Tennessee Public Records Act, I hereby request the following records:Documentation describing the email system(s) used by your agency, including the procedures and methods for performing searches of the email system.I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As such, as I have a reasonable expectation of publication and my editorial and writing skills are well established. In addition, I discuss and comment on the files online and make them available through non-profits such as the Internet Archive and MuckRock, disseminating them to a large audience. While my research is not limited to this, a great deal of it, including this, focuses on the activities and attitudes of the government itself. As such, it is not necessary for me to demonstrate the relevance of this particular subject in advance.As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.The requested documents will be made available to the general public, and this request is not being made for commercial purposes.In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 7 business days, as the statute requires.Please note that I am a citizen of Tennessee, and am using MuckRock's services to help manage and track my request.Sincerely,Carlton PurvisFiled via MuckRock.comE-mail (Preferred): 56305-20865256@requests.muckrock.comUpload documents directly: https://www.muckrock.com/accounts/agency_login/memphis-police-department-652/email-system-documentation-memphis-police-department-56305/?uuid-login=7bd7b602-3e41-4c9b-858e-aff0b1b0be80&email=cityattorney%40memphistn.gov#agency-replyIs this email coming to the wrong contact? Something else wrong? Use the above link to let us know.For mailed responses, please address (see note):MuckRock NewsDEPT MR 56305411A Highland AveSomerville, MA 02144-2516PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.

You can monitor the progress of your request at the link below and you'll receive an email when your request has been completed. Feel free to check the status of your request at any time. Again, thank you for using the City of Memphis Public Records e-Office. FEE SCHEDULE
Black and white copies of records are billed at $0.15 per page and color copies are billed at $0.25 per page where the request is 10 or more pages. Labor charges may apply for copies involving large requests. More information about billing will be provided as the request is processed.
City of Memphis
Public Records e-Office
Track the issue status and respond at:
https://mycusthelp.com/MEMPHISTN//_cs/RequestEdit.aspx?rid=8511 (https://mycusthelp.com/MEMPHISTN//_cs/RequestEdit.aspx?rid=8511)

From: Memphis Police Department

Below you will find your current login and password information:
Login: requests@muckrock.com
Password: 8aee12cdf4


This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.

From: Memphis Police Department

Dear Purvis, Thank you for registering with the City of Memphis.

Below you will find your login and password information.

Please log in to the system to update any contact or password information and to track the progress of your request.
Login: requests@muckrock.com
Password: 8aee12cdf4

This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.

From: Memphis Police Department

Good afternoon,

Providing FOIA request is an essential function for the City of Memphis. We typically process several thousand requests for Public Records and each are processed in the order for which they are received. The time it takes to respond to each varies depending on the complexity and the backlog of email requests already pending. In most instances (email) FOIA requests, will require a longer period of time needed before your submission can be process and completed.

As you may already know, email requests require a line-by-line review of hundreds or even thousands of pages of documents. Although we make every effort to respond to FOIA requests as quickly as possible, in some cases we simply cannot do so for FOIA email request. Generally, if you make a request for a small limited number of emails, we may be able to process the request more quickly. When we need an extension of time to respond, we will notify you in writing and offer you the opportunity to significantly modify or limit the scope of your request.

If you still have questions regarding the processing of FOIA requests, please contact me at 901-636-6922.

Thanks you in advance, your patience and understanding is appreciated.
Thanks
Arlenia Cole, Media Affairs Manager
City of Memphis
Office: 901-636-6922
Cell: 901-569-1971
Email: arlenia.cole@memphistn.gov

Files

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