UMass Student Search Service

Caroline Haskins filed this request with the University of Massachusetts of Massachusetts.
Est. Completion None
No Responsive Documents


From: Caroline Haskins

To Whom It May Concern:

Pursuant to the Massachusetts Public Records Law, I hereby request the following records:

The College Board offers "a name list service" called the "Student Search ServiceĀ®" which allows universities to buy information about students for $0.47 per name. Prior to August 31, 2019, the price was $0.45 per name.

Therefore, I hereby request the following records:

* Any and all contracts, purchase orders, invoices, receipts, and billing documents between the school and the College Board for the Student Search Service. This may include "consolidated billing" documents, which are default for all College Board search orders. Consolidated billing documents could include an invoice, a list of cost incurred for conducting the search order.

* Any digital communications including but not limited to emails and text messages) as well as documents, (including but not limited to PDF, word processing, excel, and slide documents) that mention the "Student Search Service" between January 1, 2016 and present.

* A copy of any privacy impact assessments, use policies, standard operating procedures, data retention policies, legal opinions, warranties, non-disclosure agreements, contracts, liability waivers, insurance agreements, Requests for Proposals, Responses to Requests for Proposal, Memorandums of Understanding, Letters of Interest, usage policies, or informal agreements between the school and the College Board that mention the Student Search Service.

* All instructional materials, presentations and presentation materials (including recorded video and audio, PowerPoint files, prepared remarks, and slides formats), and other guidance on the use of the Student Search Service. This includes A) any notes taken during meetings that discussed the use of the Student Search Service, B) any explanations (whether internally or externally generated) of how Student Search Service works, and C) any other document that has been used to help explain the use of the Student Search Service to any party, including internal documentation, public relations materials, and executive summaries.

I also request that, if appropriate, fees be waived as we believe this request is in the public interest, as suggested but not stipulated by the recommendations of the Massachusetts Supervisor of Public Records. The requested documents will be made available to the general public free of charge as part of the public information service at, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

I expect the request to be filled in an accessible format, including for screen readers, which provide text-to-speech for persons unable to read print. Files that are not accessible to screen readers include, for example, .pdf image files as well as physical documents.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.


Caroline Haskins

From: University of Massachusetts

The UMass System Office does not have any records that are responsive to you request. In the future we recommend using this link to ensure that your request in received by the appropriate party: . You may also use this link to direct your requests to any of the UMass Campuses, where your request may be more relevant. Please remove Colin Murphy as your contact person for Public Records Requests.

Thank you


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