School social media surveillance contracts and policies

Beryl Lipton filed this request with the University of Massachusetts of Massachusetts .
Est. Completion None


From: Beryl Lipton

To Whom It May Concern:

Pursuant to the Massachusetts Public Records Law, M.G.L. c.66, §10, I hereby request the following records:

Absolutely any and all policies, procedures, contracts, agreements, regulations, or other directive materials related to the use of social media by students and social media surveillance and associated software. Please provide all responsive materials held by this institution's Department of Administration, Department of Athletics, and Department of Public Safety, or police force.

Please include in this request:

• Any and all contracts, agreements, associated exhibits, amendments, and other other associated materials for relationships with social media monitoring services by any department under the umbrella of this University, including but not limited to those with YouDiligence, Varsity Monitor, or any similar entities used to monitor students' online presence.

• Any and all policies and procedures regarding the use or regulation of students' social media by faculty, employees, athletic personnel, or any other individuals under the umbrella of this University.

• Any and all directives regarding the use of social media by faculty, employees, athletic personnel, or any other individuals under the umbrella of this University.

I also request that, if appropriate, fees be waived as we believe this request is in the public interest, as suggested but not stipulated by the recommendations of the Massachusetts Supervisor of Public Records. The requested documents will be made available to the general public free of charge as part of the public information service at, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

I expect the request to be filled in an accessible format, including for screen readers, which provide text-to-speech for persons unable to read print. Files that are not accessible to screen readers include, for example, .pdf image files as well as physical documents.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.


Beryl Lipton

From: Connolly, Robert

As noted in my response to your July 20, 2017, records request,

I no longer handle public-records requests for the University of Massachusetts President's Office. They should be put to either or both of the following:

Jeff Cournoyer
Vice President of Communications
617-287-7377 (office)


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