Rules to fire MBTA employee

To Whom It May Concern:

Pursuant to the Massachusetts Public Records Law, I hereby request the following records:

Requesting all policies, procedures, guidelines and requirements to fire an MBTA employee.

I also request that, if appropriate, fees be waived as we believe this request is in the public interest, as suggested but not stipulated by the recommendations of the Massachusetts Supervisor of Public Records. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

I expect the request to be filled in an accessible format, including for screen readers, which provide text-to-speech for persons unable to read print. Files that are not accessible to screen readers include, for example, .pdf image files as well as physical documents.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.

Sincerely,

Brian McCarter

The MBTA own auto response says "By Email: If you would prefer to make your request by standard email, you may reply to this email with your request.", but all this does is generate another auto response. This creates an endless loop of sending them emails and receiving an auto response. The MBTA never checks their email, even though they clearly state that as a way to submit a FOIA request.

They need to update their process to actually check their inbox.

Please see to it that the MBTA responds to this request and that their process gets updated to avoid this endless cycle.